Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Presales Solution Consultant is a technical consultant with the advanced ability to develop, position and deliver product-specific solutions during sales cycles while achieving quarterly and annual sales objectives for an assigned territory. As Presales Solution Consultant for our CRM business unit, you will be responsible for supporting the sales effort, including product customer requirements gathering, demonstrations, product configuration for proof of concepts, and participation in marketing events. Good customer service skills, the ability to learn quickly; along with the ability to translate technical capabilities into benefits is crucial. You will be the product expert that conveys value to address customers' business issues. What you get to do in this role: - Support solution sales as a technical and domain expert of a client-facing sales team - Help develop and contribute to sales campaigns focused on the full customer lifecycle - Contribute and maintain a showcase of CRM solutions created on the ServiceNow platform - Lead discovery workshops to determine customers' business challenges and deliver product demonstrations to align our solution with customer needs - Handle product feature and technical questions from customers, channel partners and ServiceNow colleagues - Configure demonstration environments to address customer requirements and business issues - Deliver product demonstrations to customers and products, in person, and through WebEx - Provide feedback to product management about product enhancements that can address customer needs and drive additional business value - Share best practices and known solutions with other Solution Consultants to enhance the quality and efficiency of the other team members - Stay current on competitive analyses and understanding differentiators between ServiceNow and its competitors. - Communicate with both business and technical decision makers - Responding to Request for Information/Proposal documents - Supporting Marketing events - user conferences, trade shows, analyst demonstrations, webinars etc... - Act as the ServiceNow subject matter expert at executive briefings / marketing events Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 6+ years of pre-sales solution consulting or sales engineering experience in Customer Experience, Customer Service Management, CRM, or Customer Engagement industry Experience working on complex deals with Commercial customers in a matrix team. Proficiency with the ServiceNow platform or technical expertise with cloud software solutions Pitch perfect communication, writing and presenting skills in English and German (essential) Demonstrated relationship building skills, with proven success at developing and nurturing relationships up to and including C-level Experience speaking with both business decision makers, and technical decision makers, with the ability to effectively communicate ServiceNow value proposition and key differentiators to prospects Experience working collaboratively across a complex sales eco-system, with account teams, sales leadership, commercial, product management, product marketing, partners, and professional services Demonstrated territory management skills, including pipeline building and working closely with Sales counterpart to drive execution excellence Creative problem-solving skills with a growth mindset and desire to work in a fast-paced, high growth organization Organized and detail-oriented A high degree of passion, energy and drive Willingness to travel as necessary Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here . Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Presales Solution Consultant is a technical consultant with the advanced ability to develop, position and deliver product-specific solutions during sales cycles while achieving quarterly and annual sales objectives for an assigned territory. As Presales Solution Consultant for our CRM business unit, you will be responsible for supporting the sales effort, including product customer requirements gathering, demonstrations, product configuration for proof of concepts, and participation in marketing events. Good customer service skills, the ability to learn quickly; along with the ability to translate technical capabilities into benefits is crucial. You will be the product expert that conveys value to address customers' business issues. What you get to do in this role: - Support solution sales as a technical and domain expert of a client-facing sales team - Help develop and contribute to sales campaigns focused on the full customer lifecycle - Contribute and maintain a showcase of CRM solutions created on the ServiceNow platform - Lead discovery workshops to determine customers' business challenges and deliver product demonstrations to align our solution with customer needs - Handle product feature and technical questions from customers, channel partners and ServiceNow colleagues - Configure demonstration environments to address customer requirements and business issues - Deliver product demonstrations to customers and products, in person, and through WebEx - Provide feedback to product management about product enhancements that can address customer needs and drive additional business value - Share best practices and known solutions with other Solution Consultants to enhance the quality and efficiency of the other team members - Stay current on competitive analyses and understanding differentiators between ServiceNow and its competitors. - Communicate with both business and technical decision makers - Responding to Request for Information/Proposal documents - Supporting Marketing events - user conferences, trade shows, analyst demonstrations, webinars etc... - Act as the ServiceNow subject matter expert at executive briefings / marketing events Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 6+ years of pre-sales solution consulting or sales engineering experience in Customer Experience, Customer Service Management, CRM, or Customer Engagement industry Experience working on complex deals with Commercial customers in a matrix team. Proficiency with the ServiceNow platform or technical expertise with cloud software solutions Pitch perfect communication, writing and presenting skills in English and French (essential) Demonstrated relationship building skills, with proven success at developing and nurturing relationships up to and including C-level Experience speaking with both business decision makers, and technical decision makers, with the ability to effectively communicate ServiceNow value proposition and key differentiators to prospects Experience working collaboratively across a complex sales eco-system, with account teams, sales leadership, commercial, product management, product marketing, partners, and professional services Demonstrated territory management skills, including pipeline building and working closely with Sales counterpart to drive execution excellence Creative problem-solving skills with a growth mindset and desire to work in a fast-paced, high growth organization Organized and detail-oriented A high degree of passion, energy and drive Willingness to travel as necessary Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here . Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

Role Description The Senior Solutions Engineer will play a pivotal role in driving technical customer solutions for Edged Data Centers' North American division. This position combines deep technical expertise with strategic client engagement to architect cutting-edge data center solutions. You'll serve as the technical cornerstone of our sales team, translating complex client requirements into innovative, sustainable data center designs. Working directly with industry-leading clients, you'll shape the future of sustainable data center infrastructure while reporting to the Director of Solutions Engineering. Key Responsibilities: - Engineering & Project Management: - Work directly with hyperscale and enterprise customers as primary technical point of contact performing customer-facing engineering functions in support of customer acquisition, project installation and custom construction solutions. - Lead site tours, technical calls and customer design reviews. - Primary technical lead for proposal generation and RFP responses. - Client Relationship Management: - Cultivate and expand strategic relationships with key technical decision-makers within customer organizations. - Understand clients' needs and tailor solutions to meet their specific requirements, ensuring high levels of satisfaction and retention. - Industry Trends and Emerging Technology: - Stay up to date with industry trends, competitive landscape, and emerging technologies to provide strategic insights, including but not limited to: - Advanced liquid cooling architectures and implementations. - Reference architectures for AI deployments. - Next-generation power solutions and renewable energy integration. - Innovation in sustainable data center practices. - Conduct training sessions and workshops for clients and internal teams to enhance product knowledge and technical skills. - Cross-Functional Collaboration: - Work closely with sales, product development, engineering, construction and operations teams to ensure alignment between customer requirements and company capabilities. - Provide feedback and insights to drive continuous improvement in product offerings and service delivery. - Reporting & Documentation: - Assist the sales team in developing and delivering compelling presentations, proposals, and demonstrations. - Maintain accurate and up-to-date records of sales activities, client interactions, and market intelligence. Qualifications - Understanding of data center infrastructure design and construction techniques, operational requirements and challenges, data center fit-out projects, equipment and technology advances and general industry trends. - Capable in determining electrical and mechanical data center solutions and leading technical conversations. - Understanding of the technical sales process and working with technical buyers and site selection teams for data center users. - Strong leadership, communication, and interpersonal skills, with the ability to influence and engage stakeholders at all levels. - Exceptional strategic thinking, problem-solving, and decision-making abilities. - Willingness to travel as required to meet clients and attend industry events. Requirements - Undergraduate degree in Mechanical, Electrical or Industrial Engineering required. - Minimum of 7+ years of hands-on technical data center engineering experience, including: - Comprehensive understanding of data center development and construction processes. - Expert-level knowledge in Mechanical and/or Electrical Engineering systems. - Demonstrated success in building and maintaining customer relationships. - Strong application software skills including MS Office, Bluebeam and AutoCAD. - Strong verbal and written communication skills. - Proven self-starter with attention to detail. Benefits - Medical, dental, vision, life, and disability insurance. - 401(k) retirement plan. - Flexible spending and HSA accounts. - Paid holidays. - Employee assistance program. - Other company benefits.

• Manage and expand relationships with existing foundry customers throughout Indiana. • Identify and develop new business opportunities within the territory. • Execute strategic sales plans to grow revenue and profitability. • Negotiate pricing, supply agreements, and commercial terms. • Consistently achieve or exceed sales and gross profit objectives. • Assess customer operations and recommend solutions that improve production performance. • Deliver product demonstrations, technical presentations, and training sessions. • Provide timely technical support and collaborate with internal teams to resolve customer issues. • Develop customized proposals, quotations, and value-based recommendations. • Build relationships with plant managers, engineers, operators, purchasing teams, and executive decision-makers.