• Manage 4–8 clients across 100–120 accounts as the primary point of contact and relationship owner • Deliver proactive communication and strategic guidance — clients should hear from you before they need to reach out • Provide monthly and mid-month performance reports with clear analysis and actionable recommendations, completed by set deadlines • Monitor client KPIs, retention, and satisfaction — identify risks early and take action within 48 hours • Maintain a monthly retention rate of 96%+ and a response time under 6 hours • Oversee all digital aspects of client campaigns including Paid Search, Paid Social, SEO, Organic Social, Geofencing, Display, Reputation Management, Email, and more • Proactively analyze campaign data to identify trends, issues, and optimization opportunities • Collaborate cross-functionally with Paid Media, Organic, and Tech teams to drive continuous performance improvement • Serve as a product expert for Fiona, Digible’s tech platform — lead client demos, support onboarding, track issues, and relay feedback to the development team • Contribute insights and process improvement ideas to departmental initiatives • Work cross-functionally to ensure accuracy, efficiency, and consistent service delivery

Role Description The National Account Manager (NAM) is a senior individual contributor responsible for managing and growing strategic national account relationships with a focus on the company's exterior door programs. This role serves as the primary point of contact for key customers driving program development, revenue growth, and a superior customer experience. The NAM works cross-functionally with operations, product management, marketing, and customer service to ensure program execution excellence and long-term account retention. Key Responsibilities - Account Management & Revenue Growth - Own and grow national accounts (e.g., home improvement retailers, regional dealers, buying groups, and pro dealers) with a primary focus on exterior residential doors. - Achieve or exceed annual revenue targets and new account activation goals. - Conduct regular business reviews with key stakeholders to assess program performance, uncover opportunities, and address challenges. - Develop and execute account-specific growth plans aligned with the company's strategy. - Program Expertise & Execution - Serve as the subject matter expert on the company's exterior door offerings, including product lines, configurations, lead times, pricing structures, and ordering processes. - Train and educate account partners on program mechanics, product features, and systems/tools (order entry portals, configurators, etc.). - Drive program compliance and ordering accuracy to reduce errors, returns, and cancellations. - Collaborate with product management on catalog expansions, substitutions, and new product introductions. - Monitor order flow and proactively communicate status updates, delays, or exceptions to account partners. - Relationship Development - Build and maintain deep relationships at multiple levels within each account, including buyers, category managers, operations, and ownership. - Act as a trusted advisor and advocate, anticipating account needs and positioning the company as a preferred vendor. - Represent the company at industry events, trade shows, and national account conferences. - Cross-Functional Collaboration - Partner with operations, customer service, and information technology teams to ensure seamless order fulfillment and issue resolution. - Coordinate with marketing to develop account-specific promotional materials, planograms, and sales tools. - Provide voice-of-customer feedback to product and operations teams to drive continuous program improvement. - Work with pricing and finance on quote approvals, contract negotiations, and special pricing agreements. - Reporting & Analytics - Track and report sales metrics, pipeline activity, account health, and competitive intelligence. - Analyze sell-through data and inventory positions at key accounts to identify gaps and opportunities. - Prepare and deliver executive-level account performance summaries and quarterly business review materials. Qualifications - 5+ years of national or major account sales experience in building products, millwork, doors/windows, or a closely related category. - Demonstrated track record of achieving or exceeding revenue targets in a complex, multi-stakeholder selling environment. - Experience managing special order, configure-to-order, or custom product programs. - Strong understanding of retail channel dynamics and pro-dealer markets. - Excellent communication, presentation, and negotiation skills. - Proficiency in Microsoft Office Suite. - Ability to travel up to 25% nationally. Preferred Qualifications - Experience servicing a national home center customer a strong plus. - Experience with exterior door products (entry systems, patio doors, French doors, or fiberglass/steel door products). - Familiarity with millwork distribution networks, home center retail buying processes, or pro channel account structures. - Bachelor's degree in Business, Sales, Marketing, or a related field; equivalent experience considered. - Experience using digital ordering platforms, product configurators, or dealer portals. Core Competencies - Customer Focus: Builds strong customer relationships and delivers solutions centered on customer needs. - Results Orientation: Consistently achieves goals and pushes for continuous improvement. - Product & Industry Knowledge: Develops and maintains deep expertise in the residential exterior door market. - Collaboration: Works effectively across functional teams and levels of the organization. - Communication: Communicates clearly and persuasively in written and verbal formats. - Adaptability: Navigates ambiguity and manages competing priorities in a dynamic sales environment. - Problem Solving: Identifies root causes of issues and drives timely, effective resolutions. Work Environment & Physical Requirements This is a remote/field-based position. The candidate must reside within proximity to a major airport to support the required travel schedule. The role requires the ability to sit or stand for extended periods, operate a motor vehicle, and occasionally lift up to 25 lbs. (product samples, display materials).

Role Description We are seeking a motivated and dynamic individual with excellent communication and multitasking skills who can thrive in a fast-paced, remote environment. This position is full-time (40 hours/week). We are looking for someone with a hunter's mentality to build relationships with new and existing customers. These relationships will allow you to increase business volume thereby earning top commission potential on top of your base salary. Our National Account Manager is responsible for growing customer relationships through regularly planned customer-lifecycle touch points. - Manage company accounts and build new relationships with key client personnel. - Coordinate and/or attend on-site/virtual meetings with internal stakeholders to build rapport, discuss key accounts, and assess opportunities for growth. - Identify and present relevant RFP/RFQ/RFI opportunities, assist in completion & delivery. - Arrange and lead meetings with all relevant decision makers within respective customers. - Develop and deliver presentations that are catered to meet client’s needs. - Hold and lead regular business reviews with internal and customer stakeholders to review key performance indicators and identify risk and/or opportunity. - Network within assigned accounts to secure and grow customer. - Coordinate and lead client meetings and company events with Sales team members to present on Homelink services. - Meet monthly and quarterly sales targets. - Monitor incoming claims and support operational counterparts to ensure needs are fulfilled effectively. - Assist with solving customer complaints and or concerns. - Strong partnership and communication with Sales and Operations team. - Provide strategic ideas to leadership on Homelink’s sales strategy including how to best go to market on existing/potential customers based on specific territory needs, housing competitors, and other industry factors. - Appropriately utilize Salesforce automation tools to track progress, daily sales activities, manage pipeline, and report goals. Qualifications - Bachelor’s degree in Business Administration, Communications, Marketing, or related field. - 7+ years experience in sales/marketing or public relations. - Insurance sales and/or marketing experience is required. - Ability to build strong and long-standing customer relationships. - Strong analytical skills. - Demonstrated success in maintaining and growing business accounts. - Excellent written and verbal communications skills. - Internally motivated to achieve company objectives and personal goals. - Highly energetic, self-motivated, and desire to succeed. - Experience utilizing Microsoft Office Suite & CRM software for sales. - Ability to travel to sales meetings and conferences. Required to have reliable and available transportation for local needs. Requirements - This job operates in a fully remote environment. - This role routinely uses standard equipment such as computers, phones, etc. - While performing the duties of this job, the employee is regularly required to communicate in both a verbal and written manner and must have the ability to hear and verbally respond during interactions with staff and customers. - The employee frequently is required to stand, walk, sit, use hands and fingers, handle or feel, and reach with hands and arms. - This position is full-time. It will require a flexible schedule that may necessitate evenings/weekends and regular travel (both local and nationwide). Other Duties/Considerations Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Homelink Corporation is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Role Description You're the operational heartbeat of a fast-moving Amazon agency Pod. You keep accounts healthy, clients happy, and your team unblocked — every single day. If you thrive on ownership, love the Amazon ecosystem, and want to grow fast inside a team that actually invests in you, read on. You report directly to the Brand Manager and work in close coordination with a PPC Specialist and Graphic Designer. Together, your Pod manages 10-15 Amazon brand accounts at the highest standard. Qualifications - Hands-on Amazon Seller Central experience - Strong written communication — clients never feel left in the dark - SEO knowledge: keyword research, listing copy, indexation - Organized, deadline-driven, zero-ghost policy on client messages - Excited by AI tools and automation — not intimidated by them - Comfortable managing 10–12 accounts and coordinating a Graphic Designer's daily workload - Proactive by nature — you surface opportunities, not just status updates Requirements - Listing Content & SEO - Keyword research, title and bullet copy, A+ content body text, backend search terms - Optimize listings for Rufus and Cosmo (Amazon AI); manage flat file bulk uploads - CTR and conversion rate A/B testing, indexation and keyword tracking reports - Phase 1–4 SEO strategy, competitor research, and keyword placement files - Creative & Image Management - Develop main image optimization ideas and write clear design briefs for the GD team - Review designer output, coordinate revisions, and upload finals to Amazon - Manage A+, Premium A+, and Brand Store design end-to-end - Account & Catalog Management - Day-to-day Seller Central operations across all assigned accounts - Resolve suppressed ASINs, catalog errors, and Seller Support cases - Monitor Buy Box %, pricing anomalies, inventory levels (FBA/AWD), ratings, and account health - Client Management - Handle technical queries and operational updates; always keep the Brand Manager looped in - Prepare biweekly client decks, track wins, and maintain 30/60/90 day account strategies - Run SKU-level profitability analyses and surface margin improvement opportunities - Graphic Designer Coordination - Ensure the Graphic Designer always has a full workload — listing images, A+, Brand Story, Storefront - Provide clear briefs with reference images and communicate client expectations precisely - Review designed assets, coordinate revisions, and obtain client approval before uploading - Task & ClickUp Management - Keep daily capacity workload up to date in ClickUp every single day - After every meeting, ensure all action items are captured as tasks with due dates - Flag blockers immediately — never let missed goals go unaddressed - Growth & Strategy - Develop growth strategies aligned with client goals; share recommendations with the Brand Manager - Coordinate with PPC on keyword lists, TACoS targets, and campaign performance - Implement at least one category-specific strategy per quarter (out-of-the-box thinking required) - Reporting & Documentation - Submit daily check-ins and weekly summaries - Build and maintain SOPs for AM-related processes - Maintain task records and client data on Airtable and Google Drive Benefits - 🌍 Fully Remote, Always: Work from anywhere in the world, year-round. No return-to-office surprises — ever. - 🏖️ PTO After Probation: Earn paid time off after successfully completing your probationary period. We believe in rewarding commitment. - ⚡ Real Growth, Fast: Weekly upskilling, GigaBrands University access, and a team that celebrates 1% improvements every day. Your growth here is deliberate and measurable. - 🤝 Culture That Means It: Core values aren't wall art here — they're discussed and applied at every Pod meeting. Ownership, boldness, and failing forward are genuinely rewarded. - 🛠️ Best-in-Class Toolstack: Claude AI, Helium 10, Data Dive, Figma, ClickUp — you'll become expert-level across all of them, making you more valuable everywhere you go. - 👥 Tight-Knit Pod Structure: Work directly alongside a Brand Manager, PPC Specialist, and Graphic Designer. Collaboration is the operating model, not a nice-to-have.