Role Description You're the operational heartbeat of a fast-moving Amazon agency Pod. You keep accounts healthy, clients happy, and your team unblocked — every single day. If you thrive on ownership, love the Amazon ecosystem, and want to grow fast inside a team that actually invests in you, read on. You report directly to the Brand Manager and work in close coordination with a PPC Specialist and Graphic Designer. Together, your Pod manages 10-15 Amazon brand accounts at the highest standard. Qualifications - Hands-on Amazon Seller Central experience - Strong written communication — clients never feel left in the dark - SEO knowledge: keyword research, listing copy, indexation - Organized, deadline-driven, zero-ghost policy on client messages - Excited by AI tools and automation — not intimidated by them - Comfortable managing 10–12 accounts and coordinating a Graphic Designer's daily workload - Proactive by nature — you surface opportunities, not just status updates Requirements - Listing Content & SEO - Keyword research, title and bullet copy, A+ content body text, backend search terms - Optimize listings for Rufus and Cosmo (Amazon AI); manage flat file bulk uploads - CTR and conversion rate A/B testing, indexation and keyword tracking reports - Phase 1–4 SEO strategy, competitor research, and keyword placement files - Creative & Image Management - Develop main image optimization ideas and write clear design briefs for the GD team - Review designer output, coordinate revisions, and upload finals to Amazon - Manage A+, Premium A+, and Brand Store design end-to-end - Account & Catalog Management - Day-to-day Seller Central operations across all assigned accounts - Resolve suppressed ASINs, catalog errors, and Seller Support cases - Monitor Buy Box %, pricing anomalies, inventory levels (FBA/AWD), ratings, and account health - Client Management - Handle technical queries and operational updates; always keep the Brand Manager looped in - Prepare biweekly client decks, track wins, and maintain 30/60/90 day account strategies - Run SKU-level profitability analyses and surface margin improvement opportunities - Graphic Designer Coordination - Ensure the Graphic Designer always has a full workload — listing images, A+, Brand Story, Storefront - Provide clear briefs with reference images and communicate client expectations precisely - Review designed assets, coordinate revisions, and obtain client approval before uploading - Task & ClickUp Management - Keep daily capacity workload up to date in ClickUp every single day - After every meeting, ensure all action items are captured as tasks with due dates - Flag blockers immediately — never let missed goals go unaddressed - Growth & Strategy - Develop growth strategies aligned with client goals; share recommendations with the Brand Manager - Coordinate with PPC on keyword lists, TACoS targets, and campaign performance - Implement at least one category-specific strategy per quarter (out-of-the-box thinking required) - Reporting & Documentation - Submit daily check-ins and weekly summaries - Build and maintain SOPs for AM-related processes - Maintain task records and client data on Airtable and Google Drive Benefits - 🌍 Fully Remote, Always: Work from anywhere in the world, year-round. No return-to-office surprises — ever. - 🏖️ PTO After Probation: Earn paid time off after successfully completing your probationary period. We believe in rewarding commitment. - ⚡ Real Growth, Fast: Weekly upskilling, GigaBrands University access, and a team that celebrates 1% improvements every day. Your growth here is deliberate and measurable. - 🤝 Culture That Means It: Core values aren't wall art here — they're discussed and applied at every Pod meeting. Ownership, boldness, and failing forward are genuinely rewarded. - 🛠️ Best-in-Class Toolstack: Claude AI, Helium 10, Data Dive, Figma, ClickUp — you'll become expert-level across all of them, making you more valuable everywhere you go. - 👥 Tight-Knit Pod Structure: Work directly alongside a Brand Manager, PPC Specialist, and Graphic Designer. Collaboration is the operating model, not a nice-to-have.

• Drive channel growth through strategic partnerships • Identify, onboard, and develop high-value partners • Manage partner relationships and support revenue growth • Deliver scalable partner programs • Convert channel strategy into live, productive partner relationships • Evolve existing partnerships and identify opportunities for growth • Act as the primary point of contact for key partners • Build long-term, trust-based relationships with stakeholders • Own revenue targets or contribution from partnerships • Identify new target partners and qualify them against agreed criteria • Manage partner onboarding with internal coordination and launch planning • Coordinate with Marketing for campaign support and referral messaging • Track partner activity, pipeline, referrals, conversion and revenue contribution

• Erstgespräche mit interessierten Betrieben führen • Software-Vorführungen per Videokonferenz durchführen • Onboarding der neuen Partner • Ansprechpartner bleiben und Wachstum fördern • CRM sauber halten und klug priorisieren

Role Description The Account Representative, Senior is responsible for all fiscal functions necessary to ensure the prompt and correct payment to the hospital of all monies owed by both insurers and patients. Responsibilities include: - Ensure claims are submitted accurately and timely. - Communicate with insurance companies, patients, and physicians regarding payment issues. - Establish reasonable payment arrangements. - Recommend adjustments according to UPMC policies. - Review the posting and balancing of payment/denial and adjustment transactions necessary for closing accounts. - Identify and assign appropriate status codes. - Review high dollar accounts on a regular basis. - Identify recurring problems and procedural deficiencies to report to management. - Serve as a key mentor to staff for training and procedural direction. Qualifications - Must have 1 year of claims/billing/collections experience; OR 4 years in a business office setting; OR a Bachelor's Degree; OR an equivalent combination of education and experience. - Excellent interpersonal, organizational, communication, and effective problem-solving skills are necessary. - Must be able to communicate with patients, payers, outside agencies, and the general public through telephone, electronic, and written correspondence. - Prior working experience on personal computers, electronic calculators, and office equipment is needed. - Must be multi-disciplined in billing, collections, denials, credit balances, and/or the various payers. - Prior collections or medical billing experience with basic understanding of ICD9, CPT4, HCPCS, and medical terminology is preferred. - Familiarity with third party payer guidelines and reimbursement practices and available financial resources for payment of balances due is beneficial. - This position requires organization and time management skills. - The incumbent must develop and manage relationships with colleagues in a professional, independent manner. - The position requires the ability to maintain confidentiality with regard to all assignments. Requirements - Ability to work multiple payers. - Verify accuracy of payment posting and reimbursement. - Work with appropriate payer and/or department to resolve any payment discrepancies. - Identify root cause issues and recommend corrective action steps to eliminate future occurrences of denials. - Assist in claim appeal process and/or perform follow-up in accordance with Revenue Cycle policies and procedures. - Manage assigned book of business by ensuring the timeliness and accuracy of billing, collections, contractual postings, payments, and adjustments of accounts based upon their functional area standards. - Evaluate and recommend referrals to agency, law firm, Financial Assistance, and Bad Debt. - Understand third party billing and collection guidelines. - Demonstrate knowledge of the current functionality of the patient accounting systems. - Identify issues and submit corrective action recommendations. - Ability to work independently with minimal supervision. - Meet quality assurance benchmark standards and maintain productivity levels as defined by management. Company Description UPMC is an Equal Opportunity Employer/Disability/Veteran.