• Field sales – regular customer visits and telephone support for the existing customer base • Price calculations for requirement and quotation requests, and preparation of offers • Checking availability of requested products • Administrative processing of inquiries and projects • Following up on demand requests / project tracking • Checking order confirmations for compliance with agreed prices / price commitments • Annual contract negotiations and administrative processing of contracts • New customer acquisition and related tasks • Technical/commercial acquisition of construction projects • Handling complaints and claims • Defining marketing measures for these customer groups (in cooperation with the Technical Area Manager) and the Marketing department

• Meeting regularly with clients and accounts to present and demonstrate Merit products • Identifying potential customers and introducing them to the products offered by Merit • Maintaining contacts with clients to monitor their satisfaction with products • Identifying opportunities to improve customer satisfaction with products • Preparing customized drawings for clients needing custom kits or manifolds • Preparing and submitting pricing contracts to clients for products • Following up with clients to identify opportunities to increase sales volume and profitability • Resolving problems with clients regarding manufacturing or delivery issues • Coordinating with other Merit marketing and sales staff to ensure timely product shipment • Making decisions within approved authorization limits regarding product pricing • Preparing a monthly report summarizing sales results • Participating in sales training and planning meetings • Maintaining a high level of knowledge about Merit and competitors' products • Setting and achieving personal performance goals • Participating as a member of the Merit sales team to increase market share • Traveling as needed to perform sales duties

• Develop and implement strategic account plans for targeted customers in the IBD sector. • Build and maintain positive relationships with key opinion leaders (KOL’s), and healthcare professionals in the IBD field. • Achieve and exceed sales targets and objectives for assigned accounts. • Conduct product presentations and therapeutic area discussions to healthcare providers, ensuring accurate and up-to date information is conveyed. • Collaborate with both internal and external cross-functional teams to ensure cohesive strategy implementation. • Analyse market trends, competitor activities and customer need to identify opportunities for growth. • Provide exceptional customer service and support to healthcare professionals in handling product inquiries. • Maintain accurate and up-to-date records of sales activities, customer interactions, and performance metrics in the CRM system.

• Increase revenue by developing and managing strategic customer relationships across our diverse portfolio of scientific products and solutions • Serve as a trusted advisor to customers, using your scientific expertise and consultative sales approach to help them advance critical research, development, and manufacturing initiatives • Collaborate with technical specialists, product managers, and support teams to deliver comprehensive solutions that enable customers to make the world healthier, cleaner, and safer