Thermo Fisher Scientific

• Increase revenue and build lasting relationships with customers while representing our comprehensive portfolio of scientific products and services • Develop and implement strategic sales plans • Manage key account relationships • Ensure customer satisfaction through consultative selling • Work with cross-functional teams to provide tailored solutions that meet customer needs while achieving sales targets • Serve as a trusted advisor to help customers advance their scientific goals through a combination of customer visits and virtual engagement

• According to the specific role (Central or Local), coordinates, oversees and completes functions on assigned trials activities detailed on the task matrix. • Performs department, Internal, Country and Investigator file reviews as assigned and documents findings in appropriate system. • Ensures allocated tasks are performed on time, within budget and to a high quality standard. Proactively communicates any risks to project leads and line manager as appropriate. • Supports the maintenance of study specific documentation and global support with specific systems, tools and trackers including but not limited to: study team lists, tracking of project specific training requirements, system access management for organization/vendor/clients, and tracking of project level activity plans in appropriate system. Ensures (e)TMF is up to date by following file review schedules and documents findings in appropriate system. • Provides system support (i.e. GoBalto & eTMF). • Supports RBM activities. • Performs administrative tasks on assigned trials including but not limited to: timely processing of documents sent to Client (e)TMF as assigned, performing (e)TMF reviews, performing mass mailings and communications as needed, providing documents and reports to internal team members. • Supports scheduling and organization of client and/or internal meetings with completion of related meeting minutes. • Reviews and tracks local regulatory documents. • Transmits documents to client and centralized IRB/IEC. • Analyzes and reconciles study metrics and findings reports. Assists with clarification and resolution of findings related to site documentation. • Maintains vendor trackers. • Assists with coordination, compilation and distribution of Investigator Site File (ISF) and Pharmacy binder materials and non-clinical study supplies to sites. • Assists with study-specific translation materials and translation QC upon request. • May attend Kick off meeting and take notes when required.

• Coordinate and facilitate project activities and may serve as a study lead • Act as a buddy during the onboarding phase and provide training to new staff • Support the maintenance of study specific documentation and global support • Proactively communicate any risks to project leads and line manager • Review and track local regulatory documents and authorize transmission to client and centralized IRB/IEC • Perform administrative tasks on assigned trials, including processing documents sent to Client (e)TMF

• Lead the regional marketing strategy to drive revenue growth, successful NPI launches and a scalable, high-performing marketing funnel • Collaborate cross-functionally with product management, global market development, digital marketing, scientific affairs, finance and commercial teams • Analyze external market trends, dynamics, competitor intelligence and customer data and generate actionable insights monthly and quarterly • Support STRAP roadmap and embed customer-centricity into the Regional Applied Go-To-Market strategy • Define and execute compelling regional promos • Deliver accurate regional forecasts for S&OP, informed by promotions and market dynamics • Share regional Voice Of Customer insights to inform NPI and portfolio strategy

• Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure accurate working order • Conduct on-site scheduled planned maintenance visits • Provide diagnosis and repair support for customers and other field personnel • Cultivate and develop positive working relationships with customers, system users, and company personnel • Travel, often on short notice, to customer sites to resolve problems or support other field service personnel • Complete and submit field service reports • Provide training to customers and users on system maintenance • Provide feedback to product quality teams • Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation • Provide guidance for various reports including identifying and isolating outstanding problems with the system • Act as a subject expert and resource for training

• Implement Thermo Fisher Scientific's Continuous Improvement Business System across the organization • Guide strategic change, cultivate operational excellence, and develop a culture of continuous improvement to achieve business goals • Establish multi-year strategic roadmaps, guide process improvement initiatives, and support teams in lean methodologies • Collaborate with business leaders to identify transformational opportunities, develop and execute improvement strategies, and build sustainable processes that enhance operational efficiency • Guide the PPI Steering Committee, manage an active pipeline of improvement projects, and facilitate adoption of lean management systems including tiered daily management, Gemba walks, and leader standard work • Coach and build capability at all levels, helping teams increase autonomy and facilitate positive change

• In this leadership role, you'll serve as the Country Commercial Leader MBD, helping enable our customers to make the world healthier, cleaner and safer by delivering solutions that advance scientific discovery, improve patient outcomes, and protect communities • You will lead and develop a high-performing commercial sales team, providing strategic direction to achieve revenue, market share, and growth objectives across the country • Through market analysis, disciplined pipeline management, and cross-functional collaboration, you will develop and execute commercial strategies that maximize business performance while building lasting customer partnerships • Working closely with colleagues across functions and divisions, you'll identify new growth opportunities, align commercial priorities with divisional and company-wide objectives, and ensure exceptional execution • As the country's commercial leader, you'll foster a culture of collaboration, accountability, and continuous development by coaching and mentoring sales professionals to reach their full potential • You'll build strong customer relationships and leverage Thermo Fisher Scientific's innovative portfolio to deliver exceptional value, helping customers achieve their goals while driving sustainable business success.

• Supervises Medical Writers. • Provide short-term and long-term resource planning in order to assign projects to appropriate and available staff. • Holds regularly scheduled meetings with staff and provide updates to senior management. • Review and approve semimonthly time sheets. • Assist staff to forecast project-related costs and timelines for completion. • Hires and evaluates employees. • Recommends salary levels and promotions • Supervises the preparation of Medical Writing deliverables. • Organizes processes for completion of projects within established timelines. • Evaluate timeliness and quality of deliverables and provides updates to senior management. • Acts as resource for questions relating to study design, adverse event reporting, and statistical analyses. • Assists writers in presentation and interpretation of data. • Performs senior review to ensure overall adherence to departmental standards. • Write and review group SOP and WPD. • Evaluates compliance with SOP/WPD on an ongoing basis. • Gives marketing presentations to potential clients on the capabilities of the Medical Writing department. • Interacts with Bids and Contracts and Business Development to prepare proposals for Medical Writing projects. • Develops and maintains training programs for Medical Writing. • Ensures that all writers are adequately trained. • Uses scientific knowledge to assist in the written interpretation of scientific data and to guide others in their presentation of scientific data.

• Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure accurate working order • Conduct on-site scheduled planned maintenance visits • Provide diagnosis and repair support for customers and other field personnel • Cultivate and develop positive working relationships with customers, system users, and company personnel • Travel, often on short notice, to customer sites to resolve problems or support other field service personnel • Complete and submit field service reports • Provide training to customers and users on system maintenance • Provide feedback to product quality teams • Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation • Provide guidance for various reports including identifying and isolating outstanding problems with the system • Act as a subject expert and resource for training

• Persuasively sell the concept of using a diagnostic test to targeted accounts and Health Care Providers • Educate HCPs how to apply the technology, interpret the results, and use the data to manage the patients’ care • Develop and grow market share based on established sales goals for the territory • Train medical office staff on how to order and interpret tests properly • Submit timely and accurate weekly call reports for tracking sales, product use, profile data, market analysis, and commission statistics • Work with laboratory counterparts to identify key targets and secure appointments for product presentations • Customize innovative solutions using all resources within IDD to meet account needs that can be scalable and reproducible • Travel through the Territory and be accountable for territory ownership, including target identification, account planning, accurate sales forecasting, and sales results • Support Business Development Executives (BDE) to achieve the Area health economic sales goal by assisting with large system implementations and initiatives • Work with Health System sales outreach teams to grow appropriate utilization being driven to the Health System Laboratory as directed by the District Manager/Sales Director • Participate in district meetings for training purposes, product information updates, and sharing field intelligence information • Assist with the growth and development of the District team by providing training, mentorship & assistance as needed.