• Manage and grow a diverse portfolio of customers across Germany, Austria and Switzerland. • Develop trusted relationships with customers and understand their scientific, operational and commercial needs. • Help customers identify the right products and services. • Proactively engage existing customers and uncover new opportunities. • Connect with customers through phone, video meetings and LinkedIn. • Build and maintain a healthy sales pipeline using Salesforce. • Collaborate across different teams to improve customer experience.

- Coordinate the flow of inbound and outbound freight while staying abreast of daily priorities and weekly transportation targets. - Ensure carrier compliance with company policies and procedures. - Analyze lane data, on-time performance and costs to effectively negotiate rates with customers and third-party carriers to ensure profitability and customer satisfaction. - Communicate with brokers, carriers and the customers to resolve any discrepancies. - Direct and organize logistics activities such as obtaining shipment rates, negotiating with logistics service providers, selecting 3PL partners, tracking and expediting shipments. - Verify and troubleshoot any issues in shipping or customs documentation including, but not limited to, PODs, BOL and carrier confirmation.

• Responsible for driving sustainable, long-term sales growth while ensuring high levels of customer satisfaction across assigned accounts • Serve as the primary interface between the customer and the organization, managing relationships with key stakeholders across engineering, purchasing, quality, manufacturing, and supply chain functions • Own full commercial responsibility for your accounts, including business development, sales performance, and profitability • Coordinate internal cross-functional teams, ensuring timely execution, alignment with customer requirements, and delivery of value-based solutions • Accountable for achieving or exceeding sales and margin targets defined by the Sales Manager, strengthening strategic partnerships, and maintaining superior supplier performance ratings in a competitive and fast-evolving market • Leads the direct sales process and achieving sales targets • Responsible for visits to current and potential clients • Leads the performing of routine account management activities • Submits short and long-range sales plans and prepares sales strategies utilizing available marketing programs to reach nominated targets • Ensures that clients receive high quality customer service

• Hit the Numbers: Deliver monthly and quarterly sales targets by unlocking growth across assigned accounts by utilizing retail selling methodologies and executing customer plans • Lead with Impact: Manage and inspire a team of full-time and part-time Merchandiser from hiring and coaching to performance development • Drive Execution Excellence: Ensure flawless rollout of sales priorities and merchandising programs in-store • Consult & Sell: Provide expert, on-site sales consultation to customers, securing incremental opportunities and executing HQ programs • Plan for Growth: Tailor data-driven sales strategies to store demographics and customer needs to fuel territory expansion • Build Relationships: Cultivate strong partnerships with store personnel to identify opportunities and deliver top-tier service • Optimize Resources: Strategically deploy merchandizers and order writers to maximize shelf impact and sales volume • Champion Store Success: Oversee product ordering, display execution, and unsaleables management in collaboration with Full-Time Order Writers (FTOWs) • Own the Cadence: Design and execute a smart store schedule to strengthen relationships and drive results. • Stay Safe & Compliant: Operate within Mondelēz International’s safety and operational guidelines