• Develop and implement strategic account plans for targeted customers in the IBD sector. • Build and maintain positive relationships with key opinion leaders (KOL’s), and healthcare professionals in the IBD field. • Achieve and exceed sales targets and objectives for assigned accounts. • Conduct product presentations and therapeutic area discussions to healthcare providers, ensuring accurate and up-to date information is conveyed. • Collaborate with both internal and external cross-functional teams to ensure cohesive strategy implementation. • Analyse market trends, competitor activities and customer need to identify opportunities for growth. • Provide exceptional customer service and support to healthcare professionals in handling product inquiries. • Maintain accurate and up-to-date records of sales activities, customer interactions, and performance metrics in the CRM system.

• Increase revenue by developing and managing strategic customer relationships across our diverse portfolio of scientific products and solutions • Serve as a trusted advisor to customers, using your scientific expertise and consultative sales approach to help them advance critical research, development, and manufacturing initiatives • Collaborate with technical specialists, product managers, and support teams to deliver comprehensive solutions that enable customers to make the world healthier, cleaner, and safer

• Manage and grow a diverse portfolio of customers across Germany, Austria and Switzerland. • Develop trusted relationships with customers and understand their scientific, operational and commercial needs. • Help customers identify the right products and services. • Proactively engage existing customers and uncover new opportunities. • Connect with customers through phone, video meetings and LinkedIn. • Build and maintain a healthy sales pipeline using Salesforce. • Collaborate across different teams to improve customer experience.

- Coordinate the flow of inbound and outbound freight while staying abreast of daily priorities and weekly transportation targets. - Ensure carrier compliance with company policies and procedures. - Analyze lane data, on-time performance and costs to effectively negotiate rates with customers and third-party carriers to ensure profitability and customer satisfaction. - Communicate with brokers, carriers and the customers to resolve any discrepancies. - Direct and organize logistics activities such as obtaining shipment rates, negotiating with logistics service providers, selecting 3PL partners, tracking and expediting shipments. - Verify and troubleshoot any issues in shipping or customs documentation including, but not limited to, PODs, BOL and carrier confirmation.