• Working with the product team to develop new features focused on improving the user experience • Improving existing features and working on streamlining client implementations through improved tools • Improving our technical architecture and building out a continuous integration pipeline • Modernizing our front-end in new frameworks • Everything else - our team is small and you'll likely be involved in almost every tech related thing going on

• Managing the complete software development process from conception to delivery • Taking responsibility for all development work and ownership of complete quality control of services • Owning risks, actions, issues, and dependencies for the architecture • Enable the business units by supplying a rapidly deliverable solution architecture • Understand the team's capabilities and engage where necessary to promote lead practice and learning • Owning, democratizing the High-Level Architecture and keeping it well documented • Attending meetings with peers and other functions to meet the tight deadlines • Staying up to date with new technology and teaching other developers how to incorporate recent trends • Deliver and guide the design of the infrastructure • Responsible for the quality of the project deliverables against requirements • Build internal confidence and ensure team success with solid technical skills and knowledge • Mentor team members (developers) to acquire your knowledge while growing into a more senior role.

• Deliver against a fully specified solution plan, working autonomously and progressing build phases independently • Provision and manage Azure PaaS cloud infrastructure (compute, storage, search, serverless functions, static hosting) using Bicep, Terraform, or ARM templates • Develop secure backend services and API layers using Node.js or Python, including data persistence and audit logging structures • Extend and enhance the existing React 18 / TypeScript / Vite frontend without rewriting the codebase • Implement enterprise authentication using Microsoft Entra ID (Azure AD), MSAL.js, and OAuth 2.0 / OIDC flows with role-based access control • Design and integrate agentic AI workflows, orchestrating multiple AI agents with distinct knowledge sources and behaviours • Build and manage CI/CD pipelines using GitHub Actions or Azure DevOps, including telemetry, monitoring, and structured logging • Implement scalable architecture including load balancing, traffic management, and horizontal scaling • Ensure platform reliability, security, and performance in a multi-user environment • Proactively identify risks and propose improvements to architecture and implementation approaches

Role Description We are looking for a Salesforce Health Cloud Solution Architect with the following responsibilities: - Understanding the client’s business use cases and technical requirements and converting them into technical designs that meet the requirements. - Mapping decisions with requirements and translating them to developers. - Identifying different solutions and narrowing down the best option that meets the client’s requirements. - Owning overall Health Cloud technical strategy, ensuring scalability, security, and compliance with healthcare regulations (HIPAA/PHI). - Acting as a trusted advisor for business stakeholders, architects, and senior leadership on Health Cloud capabilities and best practices. - Reviewing and approving high-level and low-level technical designs, ensuring alignment with enterprise architecture standards. - Ensuring adoption of Salesforce best practices, governor limit optimization, performance tuning, and code quality standards. - Guiding teams on Salesforce security model, data access, sharing rules, consent management, and compliance needs. - Identifying project/service stakeholders early and working with them to ensure alignment. - Acting as a bridge between business stakeholders and Salesforce technical teams. - Collaborating with Salesforce Architects and Developers to design scalable, best-practice solutions. - Validating solution feasibility against Salesforce platform capabilities and project constraints. - Preparing and maintaining process flows, business process models, functional diagrams, and documentation. - Participating actively in Agile/Scrum ceremonies including sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives. - Acting as a trusted advisor to users by explaining Salesforce capabilities and solution trade-offs. - Supporting user adoption through training materials, user guides, and release notes. - Analyzing existing Salesforce implementations and recommending process improvements and optimization opportunities. - Defining guidelines and benchmarks for NFR considerations during project implementation. - Writing and reviewing design documents explaining overall architecture, framework, and high-level design of the application for developers. - Reviewing architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc., and ensuring that all relevant best practices are followed. - Developing and designing the overall solution for defined functional and non-functional requirements; defining technologies, patterns, and frameworks to materialize it. - Understanding and relating technology integration scenarios and applying these learnings in projects. - Resolving issues raised during code/review through exhaustive systematic analysis of the root cause and justifying the decisions taken. - Carrying out POCs to ensure that suggested designs/technologies meet the requirements. Qualifications - Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Requirements - Total Experience: 9+ years. - Ability to lead end-to-end Salesforce Health Cloud solution architecture and delivery for large, enterprise healthcare implementations. - Deep expertise in Health Cloud features, including Patient/Member Profiles, Care Plans, Care Programs, Care Teams, Health Timelines, Assessments, Care Gaps, and Utilization Management. - Strong leadership in translating complex healthcare business requirements into scalable Salesforce Health Cloud solutions. - Ability to drive architectural decisions covering Salesforce core, Health Cloud extensions, integrations, data models, and automation. - Hands-on leadership experience with Apex, Lightning Web Components (LWC), Flows, Triggers, Batch Apex, and Salesforce APIs. - Ability to define and govern integration architecture using REST/SOAP APIs, middleware, and healthcare standards such as FHIR and HL7. - Strong understanding of EHR/EMR integrations, payer/provider workflows, and patient/member lifecycle management. - Ability to lead all phases of the delivery lifecycle: requirements, solution design, development, testing, deployment, and post-go-live support. - Provide technical governance, conduct design/code reviews, and manage architectural risks and technical debt. - Ability to lead and mentor multi-shore Salesforce teams, including developers, admins, QA, and offshore delivery teams. - Hands-on experience with DevOps and CI/CD tools such as Copado, Git, Azure DevOps, Jenkins. - Ability to collaborate closely with program managers to manage scope, timelines, risks, and delivery commitments. - Ability to drive innovation and continuous improvement, including PoCs, adoption of new Salesforce Health Cloud features, and platform enhancements. - Participation in roadmap planning, release strategy, and long-term platform evolution discussions. - Strong experience working in Agile / Scaled Agile environments, supporting sprint planning and release management. - Excellent communication, leadership, decision-making, and stakeholder management skills. - Mentoring team members to meet client needs and holding them accountable for high standards of delivery. - Ability to understand and relate technology integration scenarios and apply these learnings in complex troubleshooting scenarios. Benefits