• Lead the programmatic structure for multiple customer implementation projects, from project kickoff to go-live, ensuring each customer achieves a smooth and successful deployment. • Own high-level project planning and execution, managing scope, milestones, and deliverables while keeping all stakeholders informed with clear, timely communication. • Collaborate with internal teams—from Sales to Customer Success to Product—to ensure seamless handoffs and alignment on client outcomes. • Facilitate change management strategies, working with client leadership to prepare, train, and engage their teams to maximize long-term value. • Proactively identify and mitigate risks, addressing challenges swiftly to maintain project momentum and client confidence. • Monitor and report on project progress, providing customers and leadership with transparent performance updates and success metrics. • Championing the client implementation experience, ensuring every interaction reflects Aiwyn’s commitment to partnership, innovation, and measurable impact. • Drive continuous improvement by contributing to the refinement of playbooks, processes, and tools that make implementations more scalable and efficient.

• Support sales and manage development or delivery of integrated solutions • Accountable for project scope, cost, quality, and timeline milestones • Serve as a direct contact between customers and project stakeholders • Track project revenues, costs, expenses, and profits

• Own and operate the Controlled Unclassified Information (CUI) and CMMC compliance programs. • Conduct compliance assessments and reporting, integration of CUI/CMMC requirements. • Coordinate across business units, compliance teams, IT, and CUI Administrators. • Lead and maintain the enterprise CUI program to ensure compliance with laws and regulations. • Develop, implement, and maintain CMMC compliance strategies and policies. • Collaborate with stakeholders to define objectives, success metrics, and risk mitigation strategies. • Create and manage training for CUI/CMMC compliance. • Plan, coordinate, and lead security incident response for CUI incidents. • Prepare and deliver reports to senior leadership regarding program status.

• Own end-to-end project management for high-priority care initiatives, from scoping and planning through execution, launch, and post-implementation evaluation • Act as the single point of coordination across care projects, maintaining a full view of active and upcoming initiatives, dependencies, and resourcing needs • Translate care priorities into clear project plans, timelines, and deliverables, ensuring alignment with operational and business objectives • Proactively identify risks, bottlenecks, and tradeoffs, escalating decisions as needed to keep work moving forward • Serve as the clinical stakeholder and advisor on cross-functional initiatives led by other teams (Product, Ops, Marketing), ensuring clinical considerations are integrated appropriately • Scope and integrate multidisciplinary collaboration models, particularly between coaching, therapy, psychiatry, and hybrid clinic service lines • Drive consistent integration of collaboration elements into daily care team workflows and meetings • Facilitate strong partnerships that enhance care quality, clinician support, and patient outcomes • Establish lightweight but effective project management frameworks that work in a fast-moving care environment • Create visibility into care project status, priorities, and outcomes for executive and care leadership • Serve as the DRI (Directly Responsible Individual) for clinical initiative execution, accountable for on-time delivery and outcomes • Lead planning, scoping, and execution of high-priority care initiatives including: daytime and summer utilization programs, multidisciplinary care integration, care quality enablement (e.g., AI tools), and clinician engagement efforts