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Brightline

The future of family mental health — care for kids, teens, & families available nationwide ✨

Care Team Program Manager – Senior

Program ManagerProgram ManagerOtherRemoteSeniorTeam 201-500H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

100 days ago

Salary

$120K - $180K / year

Seniority

Senior

Bachelor Degree6 yrs expEnglish

Job Description

Care Team Program Manager – Senior

Brightline

• Own end-to-end project management for high-priority care initiatives, from scoping and planning through execution, launch, and post-implementation evaluation • Act as the single point of coordination across care projects, maintaining a full view of active and upcoming initiatives, dependencies, and resourcing needs • Translate care priorities into clear project plans, timelines, and deliverables, ensuring alignment with operational and business objectives • Proactively identify risks, bottlenecks, and tradeoffs, escalating decisions as needed to keep work moving forward • Serve as the clinical stakeholder and advisor on cross-functional initiatives led by other teams (Product, Ops, Marketing), ensuring clinical considerations are integrated appropriately • Scope and integrate multidisciplinary collaboration models, particularly between coaching, therapy, psychiatry, and hybrid clinic service lines • Drive consistent integration of collaboration elements into daily care team workflows and meetings • Facilitate strong partnerships that enhance care quality, clinician support, and patient outcomes • Establish lightweight but effective project management frameworks that work in a fast-moving care environment • Create visibility into care project status, priorities, and outcomes for executive and care leadership • Serve as the DRI (Directly Responsible Individual) for clinical initiative execution, accountable for on-time delivery and outcomes • Lead planning, scoping, and execution of high-priority care initiatives including: daytime and summer utilization programs, multidisciplinary care integration, care quality enablement (e.g., AI tools), and clinician engagement efforts

Job Requirements

  • 6+ years of experience in senior program/operations management within healthcare, digital health, care operations, or similarly complex, cross-functional environments
  • Nice to Have: PMP (Project Management Professional) certification or equivalent
  • Demonstrated ability to manage multiple concurrent initiatives with competing priorities
  • Strong comfort partnering with senior care and care operations leaders and influencing without direct authority
  • Experience translating ambiguous, evolving care needs into structured operational processes
  • Exceptional organizational, communication, and stakeholder management skills
  • Experience working in a fast-paced, high-growth, venture-backed environment strongly preferred
  • Experience partnering with C-suite or VP-level clinical leaders as an operational thought partner
  • Clinical background not required; ability to quickly learn and operate effectively in care settings is essential

Benefits

  • Medical, Dental, Vision, Long-Term Disability, Life Insurance, Flexible Spending Account, and 401k
  • 12 Company Holidays, Holiday Shutdown, Paid Time Off, Parental Leave
  • Health and Wellness Stipend, Home Office Reimbursement and Professional Development Reimbursement
  • Stock Options

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