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Project Coordinator
Location
New Hampshire
Posted
1 day ago
Salary
$24 - $30 / hour
Seniority
Senior
Job Description
Project Coordinator
Connection
• Coordinate multiple technology deployment projects utilizing established project management methodologies. • Schedule, communicate, and follow up with field technicians, service partners, and customers to ensure project milestones are achieved. • Monitor live deployment activities, technician check-ins, and project progress while providing real-time issue resolution and escalation support. • Coordinate project communications through Microsoft Teams, Zoom, email, phone, and internal ticketing systems. • Assist with technician readiness by confirming scheduled resources, validating deployment requirements, and verifying site preparedness prior to project execution. • Track project deliverables, collect required documentation, and ensure customer acceptance requirements are completed. • Capture project notes, maintain installation status updates, and document issues throughout deployment activities. • Monitor multiple project workstreams simultaneously while ensuring technicians and service partners receive timely assistance. • Review Statements of Work (SOWs) for completeness, signature execution, and project setup within internal systems. • Obtain partner invoices and assist with billing reconciliation and project financial documentation. • Prepare project status reports, meeting minutes, and other project management artifacts. • Maintain Standard Operating Procedures (SOPs) and assist with continuous process improvement initiatives. • Support Project Managers with scheduling, reporting, portfolio tracking, and administrative project functions. • Ensure compliance with organizational policies, service delivery standards, billing requirements, and documentation procedures.
Job Requirements
- Experience supporting IT projects, project coordination, professional services, or technology deployments.
- Experience coordinating multiple projects in a fast-paced environment.
- Strong organizational, time management, and multitasking skills.
- Excellent written and verbal communication skills.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Strong customer service and problem-solving skills with the ability to escalate issues appropriately.
- Proficiency with Microsoft Excel, Word, Outlook, and Microsoft Project.
- Experience creating project documentation, status reports, meeting minutes, and project artifacts.
- Ability to prioritize competing tasks while maintaining exceptional attention to detail.
Benefits
- Health insurance
- 401k plans
- Paid time off
- Free therapy visits
- Mental health coaching and tools
- Meditation resources
- Wellness and Volunteer Time Off days
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