• Lead and evolve the Expert Advantage Program, a flagship initiative dedicated to empowering, incentivizing, and accelerating the growth of our specialized consulting services partners globally. • Design customized partner benefits and tailored value propositions that align with diverse partner business models, ensuring partners clearly recognize and capture measurable value from the program. • Design and execute comprehensive, global professional services channel programs tailored to drive partner-led delivery, service activation, and customer consumption. • Optimize and govern various aspects of the program to ensure partner profitability, service quality, and alignment with strategic goals. • Collaborate with Product and Global Services teams to translate complex technical roadmaps into structured partner enablement and delivery frameworks. • Act as the programmatic champion for the delivery and activation of VMware solutions, with a primary focus on the VMware Cloud Foundation (VCF) platform. • Drive partner adoption and delivery readiness across critical technology pillars, including software-defined storage, container orchestration (Kubernetes), and advanced cloud security components. • Optimize the entitlement process by leveraging existing tools to make it more efficient. • Architect and author high-impact content, core program messaging, and critical enablement assets (e.g., playbooks, value proposition decks, program guides, and whitepapers) tailored for both internal execution and external partner activation. • Build on structure and evolution of partner certification blueprints, technical validation pathways, and competency requirements globally as relates to the expert advantage program. • Manage and untangle complex customer entitlement frameworks with a focus on our commercial segment, ensuring partners can seamlessly navigate licensing, deployment rights, and service credits to accelerate time-to-value. • Establish, monitor, and report on key performance indicators (KPIs) and operational metrics to evaluate global program health, partner performance, and ROI. • Partner closely with Pre-Sales and Professional Services Organizations (PSO) to establish, cultivate, and lead global Services Advisory Boards, capturing partner feedback to influence long-term corporate strategy.

• Lead business development and client engagement activities across the Northeast aviation market • Develop and maintain strong relationships with airport authorities, airlines, and key stakeholders, particularly within PANYNJ • Drive growth at Newark Liberty International Airport (EWR) and across the broader regional aviation portfolio • Provide senior leadership across the full lifecycle of aviation infrastructure programs • Lead the successful delivery of complex airport programs, including terminals, airside/landside infrastructure, utilities, and enabling works from strategic planning through execution and operational readiness • Implement best-in-class program management and controls frameworks across scope, schedule, cost, risk, governance, and performance management • Champion innovation across digital delivery, sustainability, resilience, and asset performance • Build, lead, and mentor a high-performing, multidisciplinary aviation team

• Manage the schedule of HARP Executive Director and other executive team members • Coordinate meetings for HARP team members, key consultants, and advisory bodies • Take meeting notes and tracking key follow up items • Manage logistics for in person and virtual meetings and events • Support travel planning for HARP team members, including booking of air travel and hotel accommodations and supporting submission of expense report • Support onboarding of new vendors, consultants, and staff • Communicate with HARP’s Board of Directors and Advisory Committee as well as external partners and stakeholders • Maintain organizational documents (e.g. charters, organization charts, etc.) • Manage internal project management and tracking tools (e.g. contact lists and tools for tracking key conferences, events, and accomplishments) • Support development and implementation of operational policies and procedures • Other administrative support as needed

• Oversee day-to-day operations of the LXMO certificate program, ensuring effective and consistent program delivery • Monitor student progress and educational outcomes, identifying and addressing gaps to maintain program quality • Support the state approval process, including preparation of required documentation, reporting, and correspondence with the SCRQSA and any applicable accrediting bodies • Participate in didactic instruction as appropriate to program needs • Serve as a point of contact for program instructors and students, facilitating communication and escalating issues to the appropriate Stepful team • Participate in instructor interview processes as a subject matter expert • Maintain current knowledge of the LXMO field (in the state of South Carolina), relevant state regulations, and best practices in allied health education through ongoing professional development