Broadcom

• Providing omni-channel support for complex questions/problems for product suites to ensure our customers achieve their desired business outcomes. • Delivering a superior customer experience by exhibiting core principles of empathy, expertise, value, and speed. • Maintaining a professional attitude and utilizing technical expertise to resolve problems quickly and effectively. • Acting as a first-level interface with customers when problems/questions are identified with Broadcom Software. • Requesting documentation for review and analysis when appropriate to determine the problem and provide applicable maintenance. • Efficiently utilizing available resources to review and analyze documentation sent by customers. • Uploading logs, dumps, and other documentation for review. • Attempting to recreate errors on available mini systems if the problem has not been previously reported. • Engaging Sustaining Engineering (SE) to analyze data if necessary. • Providing resolutions or existing fixes to customers. • Handling multiple cases efficiently and providing clear communication to colleagues or SE. • Following documented guidelines for case hygiene to provide clear, concise, and timely updates. • Acting as a teammate and collaborating with colleagues for continuous coverage. • Constantly striving to expand product knowledge through formal learning and self-study.

Role Description - Lead global or regional sales strategy and revenue targets - Manage enterprise and strategic customer relationships - Develop and coach sales directors, account teams, and sales organizations - Own forecasting, pipeline management, and sales execution - Partner with product, engineering, marketing, and executive leadership - Drive growth in semiconductor, infrastructure software, cloud, or enterprise technology markets - Negotiate high-value contracts and strategic partnerships - Analyze market trends and competitive positioning - Present business performance and strategy to executive leadership Qualifications - 12–15+ years enterprise technology sales leadership experience - Experience leading large sales organizations - Strong executive communication and CXO relationship skills - Background in software, semiconductor, cloud, infrastructure, or enterprise technology sales - Forecasting, territory planning, and strategic account expertise Benefits - This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents - Equity in accordance with equity plan documents and equity award agreements - Opportunity to receive a competitive new hire equity grant - Annual equity awards, connecting your success directly to the company's growth Company Description Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.

• Manage a portfolio of large enterprise accounts in the commercial segment, acting as the primary point of contact. • Develop and execute account strategies to achieve sales targets and business objectives. • Build and maintain strong, long-lasting client relationships. • Identify new business opportunities within existing accounts. • Collaborate with solution engineers and other internal teams to deliver tailored solutions. • Negotiate contracts and close agreements to maximize revenue. • Provide regular account updates and forecasts to management.

Role Description As a technical support engineer, you will be providing support to customers using VMware by Broadcom products, in isolating, diagnosing, reproducing, and fixing technical issues promptly. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills; and be someone who embraces challenges. - Resolve customer’s issues including regulated EU customers via the telephone, email, or Zoom session - Reproducing issues in-house and responding promptly - Regular follow-ups with customers with recommendations, updates, and action plans - Escalate issues promptly according to standard operating procedures - Leverage internal technical expertise, including peers, mentors, knowledge base, community forums, and other internal tools, to provide the most effective solutions to customer issues - Create new knowledgebase articles to capture new learning for reuse throughout the organization - Participate in technical communications with peers to share best practices and learn about new technologies - Focus on an area of technical specialization and attend technical training - Read and work with other technical support engineers on cases that will help cultivate that expertise - Collaborate with engineering and development teams to resolve complex technical challenges - Act as the primary point of contact for assigned federal accounts, ensuring customer satisfaction and fostering long-term relationships - Ability to handle high-pressure situations and manage customer escalations effectively Qualifications - EU citizenship is mandatory for this role - Must have legal authorization to work in the EU and meet eligibility requirements for handling sovereign, public-sector, and regulated EU customer accounts - Fluent written and verbal communication skills in English - Good interpersonal communication and customer service skills are needed to work successfully with customers in high-stress and or ambiguous situations - Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment - The logical approach to problem-solving & Strong Troubleshooting experience - Willingness to work weekends or holiday to ensure coverage, this may change as per business needs - Strong Knowledge in Core Networking, Virtualization and Kubernetes - Knowledge of L3 and L2 Protocols (TCP, UDP, ARP, DHCP, ICMP, IPv4/IPv6, VLAN Concepts, VLAN Tagging) - Ability to troubleshoot networking issues at the L2-L7 layer - NSX, Firewall knowledge would be an added benefit - Hands-on experience with Kubernetes, along with strong security fundamentals across networking and platform layers, is required Requirements - Bachelors in computer science/engineering and 8+ years related experience (6+ of those years in enterprise technical support) or Masters in Computer Science/Engineering and 6+ years in enterprise technical support Company Description VMware by Broadcom is the leader in virtualization and cloud infrastructure solutions that enable our more than 350,000 enterprise and SMB customers to thrive in the Cloud Era. A pioneer in the use of virtualization and policy-driven automation technologies, VMware by Broadcom simplifies IT complexity across the entire data center to the virtual workplace, empowering customers with solutions in the software-defined data center to hybrid cloud computing and the mobile workspace. Our team of 20,000+ people working in 50+ locations worldwide is committed to building a community where phenomenal people want to work long-term by living our values of passion, innovation, execution, collaboration, active learning, and giving back. If you are ready to accelerate, innovate, and lead, join us as we challenge constraints and problem tackle for tomorrow today.

• Research and develop innovative new solutions that will help to shape the future direction of Broadcom • Work within a scrum team in an agile development environment, with an opportunity to gain exposure to many of the key agile roles • Participate in design and code reviews • Participate in test plan reviews and develop automated test scripts to deliver high quality software solutions

• Translating the client’s business requirements into specific systems, applications or process designs • Provides direction for design activities • Responsible for high-level relationship management and acts as client liaison • Works to grow the client relationship by identifying new business opportunities • Collaborate with delivery teams to execute on contract terms and conditions

• Manage and grow a portfolio of existing storage accounts. • Identify new business opportunities within assigned accounts. • Develop strong relationships with key decision-makers and stakeholders. • Present storage products, services, and solutions to clients. • Prepare proposals, quotations, and contracts. • Negotiate pricing and service agreements. • Collaborate with technical and operations teams to ensure successful implementation. • Address customer concerns and resolve issues in a timely manner. • Maintain accurate sales forecasts and reports in CRM systems. • Achieve or exceed assigned sales targets.

• Route 3 rounds on Pin1/2 (Dressing) + gluing

• Global technology leader designing, developing, and supplying semiconductor and infrastructure software solutions.

Role Description This position is responsible for providing Mainframe subject-matter expertise, thought leadership and solution/technical specialization, in a manner that best positions Broadcom against our competition. The building of customer, partner, and prospect relationships to better understand their business and IT challenges is critical to the success of this position. This is an influential role focused on opening key opportunities for our largest mainframe customers. - Lead or participate in a collaborative team environment. - Demonstrate the ability to work independently with appropriate direction. - Provide high-quality deliverables and recommendations using relevant best practices. - Identify additional product sales and professional services opportunities. - Assist in solution and proposal development. - Respond to customer requests for information. - Participate in relevant business capture initiatives. - Assist Sales with renewals by understanding the value of the solutions to the customer’s business. - English and local language professional competence is a must. Qualifications - Bachelor's degree or global equivalent in Computer Science or a related degree. - Typically, 12 or more years of detailed technical industry related experience. Requirements - Customer Focus: Effectively and compellingly communicate Broadcom's key capabilities to address customer and partner needs. - Financial Targets: Meet or exceed Broadcom's stated financial targets. - Internal Business Processes: Demonstrate mastery with Broadcom's internal processes, systems, and support structure. - Leadership, Teamwork and Planning: Collaborate with, and effectively run virtual team(s). Benefits - Business travel of as-much-as 25 or more percent yearly is expected for this position. - Office environment. No special physical demands required. Company Description Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.