Senior Program Manager – Global Professional Services Channel Programs

Program ManagerProgram ManagerFull TimeRemoteSeniorTeam 10,001+Since 1961H1B SponsorCompany SiteLinkedIn

Location

California + 1 moreAll locations: California | Virginia

Posted

5 days ago

Salary

$129.4K - $207K / year

Seniority

Senior

Bachelor Degree15 yrs expEnglishCloudKubernetesVMware

Job Description

Senior Program Manager – Global Professional Services Channel Programs

Broadcom

• Lead and evolve the Expert Advantage Program, a flagship initiative dedicated to empowering, incentivizing, and accelerating the growth of our specialized consulting services partners globally. • Design customized partner benefits and tailored value propositions that align with diverse partner business models, ensuring partners clearly recognize and capture measurable value from the program. • Design and execute comprehensive, global professional services channel programs tailored to drive partner-led delivery, service activation, and customer consumption. • Optimize and govern various aspects of the program to ensure partner profitability, service quality, and alignment with strategic goals. • Collaborate with Product and Global Services teams to translate complex technical roadmaps into structured partner enablement and delivery frameworks. • Act as the programmatic champion for the delivery and activation of VMware solutions, with a primary focus on the VMware Cloud Foundation (VCF) platform. • Drive partner adoption and delivery readiness across critical technology pillars, including software-defined storage, container orchestration (Kubernetes), and advanced cloud security components. • Optimize the entitlement process by leveraging existing tools to make it more efficient. • Architect and author high-impact content, core program messaging, and critical enablement assets (e.g., playbooks, value proposition decks, program guides, and whitepapers) tailored for both internal execution and external partner activation. • Build on structure and evolution of partner certification blueprints, technical validation pathways, and competency requirements globally as relates to the expert advantage program. • Manage and untangle complex customer entitlement frameworks with a focus on our commercial segment, ensuring partners can seamlessly navigate licensing, deployment rights, and service credits to accelerate time-to-value. • Establish, monitor, and report on key performance indicators (KPIs) and operational metrics to evaluate global program health, partner performance, and ROI. • Partner closely with Pre-Sales and Professional Services Organizations (PSO) to establish, cultivate, and lead global Services Advisory Boards, capturing partner feedback to influence long-term corporate strategy.

Job Requirements

  • Required to hold both a Bachelor’s degree (in Business, Computer Science, Information Systems, or a related field) AND or a Master’s degree (MBA or Master of Science in a relevant discipline)
  • Minimum of 15 years of progressive industry experience within the enterprise software, cloud infrastructure, or technology sector, with a definitive focus on Channel Program Management and Professional Services
  • Advanced data literacy with a proven ability to work with third-party applications/tools and extract raw metrics to drive strategic program execution
  • Strong proficiency in building executive-level reports, dashboards, and consumption metrics
  • Strong working knowledge of VMware technologies, specifically the VMware Cloud Foundation (VCF) platform architecture and its component stacks (including vSAN/Storage, Tanzu/Kubernetes, and NSX/Security)
  • Direct experience structuring partner certification requirements, managing global routes to market, and operationalizing customer entitlement models
  • Proven track record of managing programs across multiple geographies (AMER, EMEA, APJ) while accounting for regional market nuances.

Benefits

  • Medical, dental and vision plans
  • 401(K) participation including company matching
  • Employee Stock Purchase Program (ESPP)
  • Employee Assistance Program (EAP)
  • Company paid holidays
  • Paid sick leave
  • Vacation time

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