Role Description The Network Engineer 3, Design & Architecture works for and under the general direction of the Sr. Manager, Network Engineering. Primary responsibilities include: - Designing custom enterprise network solutions for customers. - Documenting, troubleshooting, installing, implementing, and administering network systems. - Providing Tier IV Help Desk escalation support. - Analyzing capacity issues and developing capacity planning models. - Ensuring planned maintenance and testing activities are executed. - Developing guidelines for network configuration and security standards. Role will be virtually based with the ideal candidate residing in Illinois. Anticipated annual travel up to 15%. Responsibilities - Designs and implements custom network solutions for existing and potential customers under limited supervision. - Follows best-practice industry standards to provide a network design which is functional, scalable, and secure. - Supports the Solutions Architect group to design, document, and implement customer pilots. - Provides network engineering support to Sales and Architecture organizations as required. - Supports Tier IV escalation to Help Desk; troubleshoots, diagnoses, and resolves customer network issues. - Recommends changes to remediate any network deficiencies to enhance network performance. - Researches, evaluates, and provides recommendations for new hardware and software solutions. - Creates technical presentations as needed, presenting to various audiences with all levels of technical knowledge. - Develops, documents, and maintains processes and procedures related to design, implementation, maintenance, and operations of various complex customer networks. - Follows and enforces documented processes and procedures to meet established compliance requirements. - Analyzes customer bandwidth requirements and system interdependencies as required. - Develops capacity planning models to meet customer’s future needs. - Participates in rotating “on-call” schedule to provide support for business and customers. - Must be able to travel up to 15% annually as required. - Regular, consistent, and punctual attendance; must be able to work nights and weekends, variable schedule(s) as necessary. - This position is ineligible for visa sponsorship. - Other duties and responsibilities as assigned. Qualifications - 5+ years of experience in network design, implementation, installation, maintenance, and troubleshooting of complex networks. - B.A. or B.S. Degree in a technical field from an accredited college or university or commensurate experience. - CCNP, JNCIP, FNCSP(NSE4), CCVP, CCSP Certification or equivalent on-the-job experience. - Strong working knowledge of various Vendor routers, switches, firewalls, and wireless devices. - Strong understanding of networking technologies including SDWAN, MPLS, Frame-Relay, PPP, ISDN, T1. - Knowledge of High Availability protocols such as HSRP, VRRP, GLBP. - Familiarity with IP Routing protocols including RIPv1, RIPv2, OSPF, BGP, EIGRP, Policy Routing. - Experience with tunneling protocols including GRE, IPSec, DMVPN, IWAN. - Knowledge of QOS, Traffic Policing and Shaping, ACLs, AAA, TACACS+, RADIUS, SNMP, DHCP. - Understanding of Switch VLANs, VTP, STP, VoIP, SIP, and PRI trunking. - Experience with Wireless Networking. - AI and Network automation experience using various scripting/coding languages is a plus. - Understanding of VoIP, SIP, and PRI voice technologies; Cisco WebEx is a plus. - Familiarity with network tools including Zabbix, Grafana, SolarWinds NCM, Cisco CCE, Cisco Prime, FortiManager, FortiAnalyzer, Wireshark, or Netscout. - Understanding of various compliance requirements including PCI DSS, HIPAA, SOC is a plus. - Organized individual with the ability to manage multiple projects or tasks. - Strong technical documentation skills, including creating network diagrams, operations and maintenance procedures, and technical presentations. - Strong verbal skills, including technical presentations to all levels of technical expertise. Requirements - Understand our Operating Principles; make them the guidelines for how you do your job. - Own the customer experience; think and act in ways that put our customers first. - Be enthusiastic learners, users, and advocates of our technology, products, and services. - Make big things happen by working together and being open to new ideas. - Be an active part of the Net Promoter System. - Drive results and growth. - Support a culture of inclusion in how you work and lead. - Do what's right for each other, our customers, investors, and our communities. Benefits - Base pay range: $86,856.01 - $130,284.01, dependent on job-related factors such as experience. - Most sales positions are eligible for a Commission; most non-sales positions are eligible for a Bonus. - Comcast provides best-in-class Benefits to eligible employees. - Support for physical, financial, and emotional well-being through various options and expert guidance. Education - Bachelor's Degree preferred; may consider applicants with a combination of coursework and experience. Certifications - Relevant certifications as applicable. Relevant Work Experience - 5-7 Years. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.