• Install, configure, and maintain telecommunications equipment including routers, switches, modems, and structured cabling. • Perform diagnostics and repairs on network hardware and software issues. • Conduct routine inspections and preventive maintenance on network infrastructure. • Collaborate with engineering and IT teams to support network upgrades and expansions. • Document network configurations, maintenance activities, and service reports. • Respond to service tickets and troubleshoot connectivity issues in a timely manner. • Ensure compliance with safety standards and industry regulations. • Assist in planning and implementing network security measures. • Provide technical support and training to end-users as needed. • Work in a safe and effective manner. • Maintain confidentiality of company information and records when required.

• Design, implement, and manage network infrastructure across 70+ clinic and corporate locations • Lead a networking strategy and deployment using Fortinet and Zscaler, ensuring optimal performance, redundancy, and failover across clinic sites • Administer and optimize Zscaler ZIA for secure internet access, zero trust network access, and SaaS application control • Manage firewall policies, centralized configuration, and firmware lifecycle across the environment • Implement and maintain internet redundancy strategy (fiber primary, coax/5G failover) across Tier 1 and Tier 2 clinic sites • Monitor network health and performance using available tools; identify and remediate root causes of clinic slowness, outages, and disconnections • Establish and maintain network standards, documentation, and configuration baselines across all sites • Define and report on network KPIs including MTTR, uptime, outage trends, and ISP performance • Partner with the security team to enforce ZTNA policies, access controls, and network segmentation • Support clinic technology deployments for new location openings and infrastructure upgrades • Manage vendor relationships with ISPs, Fortinet, Zscaler, and other network technology partners • Evaluate emerging technologies and provide strategic recommendations to improve network reliability and reduce operational overhead • Other related networking duties as assigned • Occasional travel for critical issues or growth • Being on call rotation

• The Provider Network Strategy Specialist is responsible for analyzing, developing, and executing network development strategies to support the growth and optimization of the organization’s Value-Based Care (VBC) provider network. • This role plays a key part in identifying network gaps, evaluating provider opportunities, and driving strategic recruitment initiatives aligned with organizational and market objectives. • Reporting to the Senior Director of Operations, this position exercises independent judgment and discretion in assessing network performance, prioritizing provider recruitment efforts, and recommending solutions that impact network adequacy, access, and value-based performance outcomes. • The Specialist serves as a strategic partner to internal stakeholders and external providers, balancing data-driven analysis, provider engagement, and operational execution to support sustainable network growth and alignment with regulatory and value-based care requirements.

Role Description This role is for one of our clients. Are you a Level 3 / Tier 3 network support engineer interested in data science and autonomous infrastructure? Our client is building vertically integrated networking systems and using the data they generate to power the next generation of AI-driven infrastructure. They’re looking for engineers experienced in final escalations, packet analysis, troubleshooting, and RCA workflows to help label, annotate, and structure networking data from real production systems. This is a hands-on role that blends your L3 troubleshooting and incident-response experience with a growing understanding of how data pipelines are built and used in AI systems. In this role, you’ll: - Review real-world data from deployed networks: logs, configs, telemetry, event streams - Label and classify network behaviors, issues, anomalies, and incident patterns - Help define schemas and structure for large-scale data pipelines that downstream ML models will train on Qualifications - Currently working as a Level 3, Tier 3, Senior, Lead, or Principal Support Engineer supporting enterprise network infrastructure. - Hands-on experience managing, troubleshooting, and supporting enterprise networking environments. - Strong experience with technologies such as: - Network switches - Wireless access points (APs) - Firewalls - Routing and switching infrastructure - Proven experience handling: - Production incidents - Final-level escalations - On-call support responsibilities - Root cause analysis (RCA) - Network troubleshooting and outage resolution - Experience supporting end-customer environments across industries such as: - Retail - Healthcare - Financial Services - Manufacturing - Higher Education - Hospitality - Large Enterprise Organizations - Strong analytical and problem-solving skills. - Excellent written and verbal communication skills. Preferred Qualifications - Curiosity about machine learning, AI systems, and data-driven infrastructure operations. - Interest in understanding how raw infrastructure and operational data is transformed into machine learning inputs. - Experience working with network monitoring, observability, or operational analytics platforms. - Familiarity with automation, network operations, or intelligent infrastructure technologies. Work Arrangement - Fully remote engagement. - Flexible schedule with an expected commitment of approximately 30–40 hours per week. - Direct collaboration with the client team. - Projects may be extended, shortened, or concluded based on business needs and performance. Contract & Payment Details - Independent contractor engagement. - Weekly payments via Stripe or Wise based on approved services rendered. - Work performed will not involve access to confidential or proprietary information from any employer, client, or institution. Equal Opportunity - Qualified applicants will be considered without regard to legally protected characteristics. - Reasonable accommodations are available upon request. - Please Note: Sponsorship for H-1B visas or STEM OPT programs is not available for this engagement.