The modern approach to business communications
Service Design Architect
Location
United Kingdom
Posted
2 days ago
Salary
0
Seniority
Senior
Job Description
Service Design Architect
Daisy Group™
• Collaborate with clients to create custom solutions • Attend customer meetings, present proposals, and build relationships with clients • Be the go-to expert on solution completeness and governance • Prepare compelling proposals and navigate bid review processes • Identify and manage risks throughout solution lifecycle • Work closely with diverse teams to ensure smooth transitions and successful service delivery • Stay ahead of market trends and ensure competitive solutions • Align service designs with business goals
Job Requirements
- Strong understanding of the UK IT Managed Services market
- Proven track record of developing complex managed service solutions
- ITIL Certification
- Knowledge of service delivery frameworks and best practices
- Strong commercial and bid skills
- Exceptional documentation and presentation skills
- Comfortable communicating at the CxO level
- Skilled in leading virtual teams
- Knowledge of TUPE and Managed Services Contracts is a plus
- Familiarity with public sector procurement processes is an advantage
Benefits
- 25 days of leave, increasing by one day each year up to 28 days
- Private medical coverage
- Discounted health plans
- Virtual GP access
- Eye care scheme
- Comprehensive employee assistance program
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