Pear Tree.

• An outbound, phone-led media sales role. You open relationships with advertisers across the network and turn them into bookings, working supplied prospect lists through HubSpot. • There are two audiences: brokers, fintechs and trading-technology firms directly, and PR and marketing agencies that place media for multiple clients, which is a priority growth channel. • You report to the Managing Director, and hand closed business to the account management. • Work supplied prospect lists and the directory data in HubSpot, keeping records clean and every contact on a defined next step. • Make consistent outbound calls to marketing and partnerships decision-makers at brokers and fintechs, and to media buyers at agencies. • Run discovery, match the most relevant network brand to the prospect, and present clear proposals and insertion orders. • Build and own the PR and marketing agency channel as a priority. • Manage the pipeline through to a verbal yes, then hand closed deals cleanly to account management. • Follow the compliance rules for outbound calling at all times.

• Generate qualified sales opportunities by booking meetings with decision-makers, including Operations Managers, Directors, Sustainability Leads, and senior stakeholders. • Conduct proactive outbound outreach, with phone calls as the primary channel (approximately 100+ calls per day). • Engage prospects through email campaigns, LinkedIn outreach, and social selling activities. • Qualify potential opportunities by understanding business needs, challenges, and sustainability goals. • Manage and maintain an accurate sales pipeline using HubSpot CRM. • Keep CRM records updated with prospect interactions, activities, and next steps. • Follow up with warm leads generated through marketing activity, SEO, and inbound enquiries. • Represent the company professionally and communicate its sustainability mission clearly. • Collaborate closely with leadership to refine messaging, outreach strategies, and target markets. • Provide market feedback to support ongoing sales strategy improvements. • Support occasional client engagement activities, webinars, and events.

• Act as the Director's trusted sounding board for new ideas and business initiatives • Research new opportunities, suppliers, technologies and market trends • Evaluate ideas based on commercial viability, cost, risk and return on investment • Prepare business cases and recommendations • Break large ideas into actionable project plans • Prioritise initiatives based on business objectives • Manage the Director's diary, meetings and priorities • Prepare meeting agendas and briefing documents • Take meeting minutes and ensure action items are completed • Manage email correspondence and follow-ups • Coordinate travel and appointments when required • Track strategic projects from concept through to completion • Coordinate internal teams and external stakeholders • Follow up outstanding actions and deadlines • Produce project status reports • Conduct competitor and market research • Investigate new software and technologies • Source suppliers and obtain pricing • Analyse data to support decision making • Prepare presentations and executive reports • Identify inefficiencies across the business • Recommend improvements to systems and workflows • Develop Standard Operating Procedures (SOPs) • Assist with implementing automation and AI tools • Document business processes • Liaise with clients, suppliers and subcontractors • Coordinate with project managers and administration staff • Prepare professional reports and presentations • Represent the Director professionally when required

• Design high-quality digital and print marketing collateral. • Create social media graphics, digital advertising assets, website visuals, presentations, brochures and promotional materials. • Produce creative assets that maintain consistency across international markets. • Refresh and modernise existing marketing collateral while maintaining brand integrity. • Prepare artwork for both digital and print production. • Edit promotional videos, customer success stories, product demonstrations and event footage. • Produce engaging short-form content for social media platforms including LinkedIn, Facebook, Instagram and YouTube. • Optimise videos for different platforms and advertising formats. • Enhance footage with professional editing techniques including colour correction, sound balancing and transitions. • Manage projects from raw footage through to final delivery. • Create light motion graphics and animations to improve engagement. • Design animated social media assets and digital advertisements. • Develop simple animated graphics that complement the company's modern visual style. • Apply movement and visual effects where appropriate to elevate content. • Contribute creative concepts for marketing campaigns. • Recommend improvements to existing creative assets. • Help evolve the company's visual identity as new global branding is introduced. • Stay up to date with current design trends and recommend new ideas to improve engagement. • Think beyond the brief by offering creative solutions that support business objectives. • Work closely with the international marketing team on campaign planning and execution. • Manage multiple projects while meeting deadlines. • Collaborate with stakeholders across different regions and time zones. • Organise creative assets and maintain efficient file management systems. • Ensure all deliverables meet high quality standards before publication.

• Platform & infrastructure operations: Help run and maintain the Kubernetes-based hosting environment and AWS infrastructure hosting client Drupal and Laravel applications. • Environment migration & configuration: Help migrate and configure client applications into new Kubernetes environments, standing up, tuning, and validating environments as the estate evolves. • Incident response & on-call: Contribute to the response to outages and security incidents: detection, containment, remediation, and reporting. Monitor alerting daily and ensure nothing is left unhandled. Take part in incident fire drills to keep response sharp. • CI/CD & deployments: Execute go-lives for new and re-platformed sites, resolve pipeline failures, and improve deployment workflows. • Security, access & compliance: Help manage identity and access across Google Workspace, Atlassian, hosting, and version control. Support staff onboarding and secure offboarding, including device management. Contribute to ISO 27001 and SOC 2 compliance work: maintaining controls, evidence, and audit readiness. Operate within segregated-environment boundaries, where access to certain systems is restricted under compliance and client contractual requirements. • Monitoring & observability: Maintain, improve, and stand up monitoring and alerting so problems are caught before clients notice. • Domains, DNS & SSL: Resolve DNS issues and manage domain and SSL/TLS certificate lifecycles for client and internal domains. • Backup & disaster recovery: Run backup restore tests and quarterly DR drills, demonstrating sub-one-hour recovery. • Cost & vendor management: Help stay on top of SaaS and infrastructure spend, vendor relationships, and renewals. • Automation & workflow: Help drive down the automation backlog, turning manual runbooks into scripted, repeatable workflows and applying AI where it earns its place

• Own, manage, and continuously prioritize the product backlog. • Translate business requirements, customer feedback, and support requests into clear user stories and functional requirements. • Define detailed acceptance criteria and ensure development-ready specifications. • Balance customer needs, business priorities, and technical feasibility when making product decisions. • Analyze customer problems and identify scalable product solutions. • Evaluate feature requests and determine overall business value. • Recommend product improvements that support long-term platform growth. • Collaborate with stakeholders to align product initiatives with strategic goals. • Lead backlog refinement sessions and sprint planning activities. • Work closely with development teams throughout sprint execution. • Clarify requirements and remove delivery blockers. • Monitor sprint progress and support successful product releases. • Participate in User Acceptance Testing (UAT). • Validate completed work against acceptance criteria. • Review usability and product workflows before release. • Help maintain high standards of product quality and customer experience. • Partner with Engineering, QA, Customer Support, and Business stakeholders. • Facilitate effective communication between technical and non-technical teams. • Ensure product priorities remain aligned across departments. • Improve Agile delivery processes and backlog management practices. • Promote efficient workflows and stronger cross-functional collaboration. • Encourage the adoption of modern productivity and AI-assisted tools where appropriate. • Identify opportunities to improve product development efficiency and delivery quality.

• Own the end-to-end marketing strategy across both the company and its charitable division • Develop integrated marketing campaigns aligned with commercial objectives • Build full-funnel marketing strategies that generate awareness, enquiries, and conversions • Analyse the customer journey, identify bottlenecks, and recommend improvements • Work closely with leadership to ensure marketing supports broader business strategy • Regularly review campaign performance and adapt strategy based on data and insights • Become the company's subject matter expert in GoHighLevel • Design and manage the complete customer journey within the CRM • Build lead nurturing sequences and automated marketing workflows • Improve lead management and conversion processes • Ensure accurate reporting across the marketing and sales pipeline • Continuously optimise automation and customer communication • Utilise AI tools to automate repetitive marketing and administrative workflows • Develop AI-assisted reporting, presentations, campaign analysis, and marketing documentation • Build connections between AI platforms (such as Claude) and business systems where appropriate to improve operational efficiency • Continually identify opportunities to streamline processes and reduce manual work through AI and automation • Manage and optimise Google Ads and Meta advertising campaigns • Recommend marketing investment based on commercial performance • Oversee SEO strategy and ongoing website optimisation • Coordinate email marketing campaigns and customer communications • Monitor campaign performance and maximise return on investment • Oversee website development and ongoing optimisation • Create landing pages and lead generation assets • Develop compelling website copy and customer messaging • Ensure content clearly communicates the company's value proposition • Improve website conversion rates through continuous testing • Coordinate content creation across multiple channels • Work with leadership to develop educational content, customer stories, and brand messaging • Support podcast launches, campaign rollouts, partnership opportunities, and events • Maintain consistent brand positioning across all customer touchpoints • Develop meaningful marketing dashboards and reporting • Track lead generation, campaign performance, conversion rates, and ROI • Present marketing insights and recommendations to leadership • Use data to recommend continuous improvements across all marketing activities • Translate marketing data into commercial actions

• Creative Asset Production: Independently design and produce clean, engaging, and publish-ready marketing creatives (EDMs, social media posts, ad visuals, and website banners) using Canva or AI creative tools. • Email Marketing (Omnisend): Plan, build, and execute end-to-end EDM campaigns and automated retention workflows (welcome, abandoned cart, lifecycle). • Paid Advertising: Manage and optimize Google Ads and Meta Ads campaigns to drive ROAS. • Campaign Governance: Work independently, follow instructions carefully, and ensure explicit approval is obtained before changing live campaigns or budgets. • Quality Control & Accuracy: Maintain flawless attention to detail by verifying all campaign elements (pricing, discount codes, product links) before going live. • Store Management & SEO: Maintain Shopify store content and optimize product/collection pages for on-page SEO.

• Scenario Analysis: Evaluate complex residential lending scenarios across a diverse range of client portfolios, including PAYG, self-employed, company, trust, and SMSF applications. • Financial Assessment: Review and verify tax returns, financial statements, Business Activity Statements (BAS), payslips, and comprehensive supporting documentation. • Serviceability & Risk Evaluation: Analyze borrowing capacity (servicing), outstanding liabilities, living expenses, and credit histories to identify policy issues, lender risks, and potential submission challenges. • Strategic Lender Recommendations: Research lender policies and liaise with Business Development Managers (BDMs) to recommend the most suitable lenders based on policy compliance, serviceability, and client goals. • Loan Structuring & Summaries: Prepare clear, high-quality credit recommendations and scenario summaries for brokers while assisting with structural design and overall submission strategy. • Quality Assurance: Conduct meticulous pre-submission quality assurance checks, collaborating with the processing team to ensure all files are complete, accurate, and completely submission-ready.

• Responsible for the financial operations, reporting rhythm, cash visibility, and key operational controls across family investment trust, Australian operating company, Australian health & wellness business with physical product / inventory, personal family budget • Work directly with the owner and external Australian accountant using Xero, ApprovalMax, and Unleashed • Run the close, the cash, the controls, and the value-creation moves cleanly across the entities plus the family budget