• The Accounts Payable Specialist will handle all aspects of the accounts payable process. • This role involves accurately processing invoices, reconciling statements, coordinating payments, and maintaining strong vendor relationships. • Invoice Processing: Accurately review, code, and process incoming invoices, ensuring adherence to company policies and guidelines. • Review and manage the shared inbox for the department. • Verify the accuracy of invoice details, including prices, quantities, and payment terms. • Vendor Management: Establish and maintain positive working relationships with vendors. • Address any payment-related queries promptly and resolve any discrepancies promptly • Payment Processing: Prepare and process weekly/monthly payment batches, ensuring timely and accurate payments to vendors • Properly file and archive financial documents for easy retrieval and audit purposes • Month-end Closing: Assist with month-end closing activities related to accounts payable • Team Collaboration: Collaborate with cross-functional teams, including the procurement and finance departments, to ensure smooth and efficient payment processes. • Assist with the processing of Employee Expense Reimbursement reports, review, and approvals. • Perform Banking verifications to validate the payment details provided for suppliers. • Exceptions to the PO process management and payment processing • Journal entries creation and account reconciliations in the NetSuite ERP system.

• Oversee day to day AP operations to ensure that they are completed accurately and on time, including review of coding on purchase requisitions, vendor onboarding, invoice processing, invoice approval follow ups, and review of approved invoices and vendor payments • Manage one AP Specialist • Manage the credit card and vcard process • Manage vendor correspondence via the AP email inbox • Drive AP questions and issues to resolution • Implement and maintain systems, procedures and policies, including accounts payable functions to ensure adherence to company guidelines and SOX compliance • Work with IT team to resolve all system errors or issues • Manage month end close cutoffs and deadlines • Work with internal business owners and procurement team on all open AP questions/issues • Identify and recommend AP process and efficiency improvements • Complete annual 1099 process

• Provide education on inventory swap options, program details, and maintenance fees (35% time) • Prepare and deliver worksheets and documentation to support contract processing (15% time) • Maintain ongoing communication with owners and internal partners; support document review, accuracy, and closings (45% time) • Conduct post-closing follow-up to ensure account accuracy and completion of processes (5% time)

Role Description You will support all aspects of Accounts Payable including processing invoices and promptly assisting vendors and partners with their billing inquiries. You will report to the Accounts Payable Manager and work closely with the Mexico and US Accounts Payable team, as well as cross-functional teams and vendors across global markets. You will work remotely in Mexico. You’re excited about this opportunity because you will work on… - BPO Team Coordination: - Oversee daily operations of the BPO team, ensuring invoice processing and related activities are completed accurately, on time, and in compliance with internal policies. - Conduct weekly review meetings, monitor performance metrics, and provide ongoing training and guidance to strengthen operational excellence. - Invoice and Vendor Oversight: - Review and approve invoices, vendor statements, and exception cases (Tier 2 escalation) to ensure completeness and compliance. - Partner with cross-functional teams and vendors to resolve discrepancies and maintain strong supplier relationships. - Audit and Quality Control: - Perform regular audits of invoices processed by the BPO team to identify and address errors, gaps, or process inefficiencies. - Implement corrective actions and share best practices to maintain data integrity and reporting accuracy. - Process Improvement and Standardization: - Develop, refine, and document Standard Operating Procedures (SOPs) to standardize AP processes across regions. - Collaborate with stakeholders to identify opportunities for continuous improvement and operational consistency. - Automation and System Enhancement: - Proactively learn and support the development of automation tools to scale AP systems and improve process efficiency. - Work with IT and systems teams to enhance NetSuite, and related tools, ensuring optimal performance and user experience. - Training and Knowledge Sharing: - Deliver internal training sessions to the BPO team and other AP stakeholders on systems, tools (including NetSuite), and best practices. - Create resources and documentation to promote operational alignment and upskilling. - Operational Support and Month-End Activities: - Contribute to ad hoc projects and month-end close tasks to support accurate financial reporting. - Review and manage Jira tickets, ensuring timely resolution and communication of updates. Qualifications - Written and verbal proficiency in English - A proactive, detail-oriented professional with strong analytical and problem-solving skills - Experience managing outsourced (BPO) operations or high-volume AP functions - Eagerness to learn and apply automation and process optimization techniques - Excellent communication skills and the ability to collaborate effectively across global teams - Proficiency in NetSuite or similar ERP is highly preferred Benefits - Comprehensive benefits and perks