Prosci

• Build relationships, lead consultative sales, and close high-value enterprise deals. • Drive new business and expand existing accounts, targeting enterprise clients focused on organizational change and critical business initiatives. • Lead complex, high-value, multi-workstream deals with long sales cycles and multiple executive stakeholders. • Manage a robust pipeline of strategic opportunities and consistently meet or exceed revenue targets. • Leverage CRM tools (Salesforce, Gong, LinkedIn Navigator, ZoomInfo) to maximize pipeline efficiency. • Apply structured sales methodology and ensure timely follow-up on all leads and opportunities. • Develop and execute strategic account plans for key enterprise clients and priority accounts. • Identify whitespace opportunities and expand footprint across advisory, training, and licensing solutions. • Position Prosci as a trusted advisor and long-term strategic partner within client organizations. • Collaborate cross-functionally to execute on complex account strategies and ensure client success. • Build and maintain strong relationships with C-suite and senior decision-makers across industries. • Navigate complex buying committees and organizational structures to advance deals. • Own deal strategy, proposals, assessments, and contract negotiations from opportunity to close. • Provide market and client feedback to inform product development and go-to-market strategy.

• Proactively identify and qualify new business opportunities through inbound leads, event follow-up, targeted outreach campaigns and outbound prospecting. • Research prospective organizations to understand strategic priorities, transformation initiatives, and potential alignment to Prosci solutions. • Engage senior stakeholders through insight-led outreach across phone, email, LinkedIn, and targeted campaigns. • Manage inbound programme enquiries through to confirmed booking. Providing a supportive experience for prospective participants and their organisations through our online registration. • Partner with the Sales team and the Sales leadership to align territory strategies and ensure healthy pipeline coverage. Support customer onboarding and internal sales processes as needed. • Maintain accurate and timely records of all prospecting and qualification activities in relevant systems. • Collaborate with Marketing to support lead-generation campaigns and ensure messaging consistency. • Collaborate with Finance, Delivery and Logistics teams as needed. • Consistently meet and exceed activity, pipeline, and opportunity-creation targets, directly contributing to revenue growth. • Represent Prosci with professionalism, enthusiasm, and a client-first mindset in all prospect interactions.

Role Description We are seeking a motivated Business Development Representative (BDR) to join our team in Europe. This role is responsible for: - Qualifying inbound and outbound leads - Generating new business opportunities - Building a healthy pipeline for our sales team The ideal candidate is a native German speaker with excellent business-level English (Dutch or Danish would be an advantage). They are commercially driven, intellectually curious, and motivated to accelerate their career in enterprise sales. Strong communication skills are essential, along with at least two years’ experience in business development, sales, or a client-facing role. This is a high-impact, high-visibility position within Prosci, playing a critical role in helping us achieve our ambitious financial targets and growth objectives. As a BDR, you’ll contribute directly to the success of our sales organization and gain exposure to senior leadership. It’s an excellent opportunity to build a career in sales within the professional services and training sector, while contributing to Prosci’s mission of helping organizations build change capability. Qualifications - Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience) - Minimum of 2 years of relevant experience in B2B business development, inside sales, or a client-facing role (preferably in professional services, training, consulting) - Demonstrated ability to build rapport quickly and engage prospects in meaningful conversations - Strong organizational skills with the ability to manage multiple priorities - Excellent written and verbal communication skills - Familiarity with Hubspot and Salesforce or similar CRM tools preferred - A growth mindset, resilience, and eagerness to learn - Knowledge of or exposure to MEDDPICC sales methodology is a strong plus Requirements - Pipeline Generation: Proactively identify and qualify new business opportunities through inbound leads, event follow-up, targeted outreach campaigns, and outbound prospecting - Account Research: Research prospective organizations to understand strategic priorities, transformation initiatives, and potential alignment to Prosci solutions - Prospect Engagement: Engage senior stakeholders through insight-led outreach across phone, email, LinkedIn, and targeted campaigns - Enrolment Conversion: Manage inbound programme enquiries through to confirmed booking, providing a supportive experience for prospective participants and their organizations through our online registration - Sales Collaboration: Partner with the Sales team and the Sales leadership to align territory strategies and ensure healthy pipeline coverage - CRM Excellence: Maintain accurate and timely records of all prospecting and qualification activities in relevant systems - Marketing Alignment: Collaborate with Marketing to support lead-generation campaigns and ensure messaging consistency - Cross Functional collaboration: Collaborates with Finance, Delivery and Logistics teams as needed - Performance & Impact: Consistently meet and exceed activity, pipeline, and opportunity-creation targets, directly contributing to revenue growth - Representation: Represent Prosci with professionalism, enthusiasm, and a client-first mindset in all prospect interactions Benefits - Remote work location - 5% travel anticipated Company Description Prosci is dedicated to helping organizations build change capability.

• Own monthly and quarterly marketing performance reporting for leadership and the Performance team, with clear what / so what / now what narratives, not data dumps. • Proactively surface anomalies, trends, and performance shifts before they are asked for, with a hypothesis about cause and a recommended action. • Translate channel and funnel data into business language: what is working, what is not, what we should do differently, and what the cost of inaction is. • Deliver B2B style KPI reporting across global regions and key segments (e.g., Enterprise vs. Practitioner) with consistent definitions and transparent limitations. • Own HubSpot as the primary source of truth and reporting environment: custom report builder, attribution views, campaign performance, lifecycle stage analysis, and dashboard management. • Analyze funnel conversion trends (MQL to SQL to Opportunity to Closed Won), tracking lead quality, conversion rates, and pipeline velocity to connect marketing activity to revenue outcomes, not just top-of-funnel volume. • Interrogate HubSpot attribution data with appropriate skepticism, applying and refining multi-touch attribution approaches (first-touch, last-touch, linear, time-decay) that account for Prosci's complex B2B sales cycles, and being honest about where attribution models break down. • Flag data quality issues (missing UTMs, lifecycle inconsistencies, attribution gaps) and partner with Marketing Ops to resolve them, because bad data produces bad decisions. • Analyze and report on performance across email marketing, content, paid media (LinkedIn, Google), social, webinars, and events. The focus is moving beyond traffic and impressions to track cost per acquisition (CAC), pipeline contribution, ROAS signals, and marketing-sourced revenue. • Support account-based marketing (ABM) measurement for enterprise segments, tracking engagement at the account level rather than individual lead volume, to give a more accurate picture of progress with high-value targets. • Analyze A/B test results across ad copy, landing pages, and email content: surfacing what the data says worked, why it likely worked, and what to test next. • Surface optimization opportunities (budget shifts, audience hypotheses, content performance patterns) based on what the data is actually saying, not what we hoped it would say. • Build lightweight, decision-ready dashboards and reports that regional teams and leadership can use with confidence, in HubSpot and Looker Studio. • Work closely with Performance Marketing on paid channel measurement, organic monetization and optimization signals. • Partner with Marketing Ops on HubSpot data quality, campaign tracking requirements, and UTM discipline. • Collaborate with Sales and Sales Ops to align on pipeline and revenue reporting definitions, shared targets, and lead quality standards, so marketing metrics connect to business outcomes and both teams are working from the same picture. • Help regional marketers interpret dashboards and reinforce consistent measurement practices across global markets.

• Own monthly and quarterly marketing performance reporting for leadership and the Performance team, with clear what / so what / now what narratives, not data dumps. • Proactively surface anomalies, trends, and performance shifts before they are asked for, with a hypothesis about cause and a recommended action. • Translate channel and funnel data into business language: what is working, what is not, what we should do differently, and what the cost of inaction is. • Deliver B2B style KPI reporting across global regions and key segments (e.g., Enterprise vs. Practitioner) with consistent definitions and transparent limitations. • Analyze funnel conversion trends (MQL to SQL to Opportunity to Closed Won), tracking lead quality, conversion rates, and pipeline velocity to connect marketing activity to revenue outcomes, not just top-of-funnel volume. • Interrogate HubSpot attribution data with appropriate skepticism, applying and refining multi-touch attribution approaches (first-touch, last-touch, linear, time-decay) that account for Prosci's complex B2B sales cycles, and being honest about where attribution models break down. • Flag data quality issues (missing UTMs, lifecycle inconsistencies, attribution gaps) and partner with Marketing Ops to resolve them, because bad data produces bad decisions. • Analyze and report on performance across email marketing, content, paid media (LinkedIn, Google), social, webinars, and events. The focus is moving beyond traffic and impressions to track cost per acquisition (CAC), pipeline contribution, ROAS signals, and marketing-sourced revenue. • Analyze A/B test results across ad copy, landing pages, and email content: surfacing what the data says worked, why it likely worked, and what to test next. • Build lightweight, decision-ready dashboards and reports that regional teams and leadership can use with confidence, in HubSpot and Looker Studio. • Work closely with Performance Marketing on paid channel measurement, organic monetization and optimization signals. • Collaborate with Sales and Sales Ops to align on pipeline and revenue reporting definitions, shared targets, and lead quality standards, so marketing metrics connect to business outcomes and both teams are working from the same picture.

Role Description Prosci is seeking a Marketing Performance Analyst to join our Performance Marketing team operating inside the Global Marketing Center of Acceleration (CoA). This role exists to help Prosci's marketing function move faster and smarter, turning performance signals into clear decisions before anyone has to ask. You will own marketing performance reporting and insight across HubSpot and key marketing channels: paid, email, content, social, and events. Generating accurate, consistent reports is core to the role, but the expectation goes beyond the report: - Connect what's happening in the data to what the business should do next. - Arrive at a point of view and chase the "why" when a metric moves. - End every deliverable with a recommendation. Prosci is looking for someone who cares deeply about root cause, takes nothing at face value, and understands that a number without context is just noise. Key Responsibilities - Performance Insight & Storytelling - Own monthly and quarterly marketing performance reporting for leadership and the Performance team, with clear what / so what / now what narratives. - Proactively surface anomalies, trends, and performance shifts with a hypothesis about cause and a recommended action. - Translate channel and funnel data into business language. - Deliver B2B style KPI reporting across global regions and key segments. - HubSpot-First Reporting & Analysis - Own HubSpot as the primary source of truth and reporting environment. - Analyze funnel conversion trends to connect marketing activity to revenue outcomes. - Interrogate HubSpot attribution data with appropriate skepticism. - Flag data quality issues and partner with Marketing Ops to resolve them. - Channel Performance Analysis - Analyze and report on performance across various marketing channels. - Support account-based marketing (ABM) measurement for enterprise segments. - Analyze A/B test results across ad copy, landing pages, and email content. - Surface optimization opportunities based on data insights. - Build lightweight, decision-ready dashboards and reports. - Cross-Functional Partnership - Work closely with Performance Marketing on paid channel measurement. - Partner with Marketing Ops on HubSpot data quality. - Collaborate with Sales and Sales Ops to align on pipeline and revenue reporting definitions. - Help regional marketers interpret dashboards and reinforce consistent measurement practices. Qualifications - Bachelor's degree in Marketing, Business, Communications, or related field (or equivalent experience). - 2-5 years of B2B marketing analytics or performance marketing experience. - Demonstrated HubSpot experience in a reporting and analytics capacity. - Familiarity with multiple marketing channels and how they connect to funnel performance. - A track record of delivering insight, not just reports. - Agency experience is preferred. Requirements - Strong reporting foundation with an emphasis on understanding root cause. - Hypothesis-driven thinking and root cause analysis. - Business context fluency to connect data to outcomes. - Proactive storytelling with a focus on impact. - Analytical curiosity and bias to action. - Data storytelling skills for executive and regional audiences. - Cross-functional partnership experience. - Global perspective with experience supporting multiple markets. Technical Skills - Must-Have - HubSpot (required, deep) experience. - Email marketing analytics knowledge. - Content marketing analytics understanding. - Paid media reporting familiarity. - Campaign tracking fundamentals. - GA4 working knowledge. - Microsoft Excel / 365 strong ad hoc analysis skills. - Nice-to-Have - Looker Studio ability to build or iterate on dashboards. - Salesforce familiarity. - Data integration skills. - Basic SEO / SEMrush familiarity. Benefits - Comprehensive wellness benefits. - Generous flexible paid time off, holidays, and volunteer time. - Medical, dental, and vision insurance. - Long-term and short-term disability programs. - Life insurance and pet insurance. - 401k with company matching. - Access to LinkedIn Learning. - Opportunities to collaborate with colleagues globally. Additional Information - Travel Requirements: This role requires travel up to 2 times per year for team meetings and company events. - Work Location: This is a remote role, open to candidates in the US or Canada. - Compensation: $75,000 - $90,000 USD projected range for annual base salary.

• Set up and test virtual platforms (Zoom, Teams, LMS) prior to sessions. • Monitor and manage breakout rooms, screen sharing, polls, and engagement tools during live programs. • Troubleshoot participant connectivity and audio/video issues in real time. • Confirm attendance and ensure sessions stay on schedule. • Provide real-time support for technical challenges without disrupting the flow of the session.

Overview Love live sessions? Calm under pressure? Great with technology? We’ve got a remote role that plays to your strengths! We are building a talent pipeline of casual, part-time Training Support Representatives who have the flexibility to step in as needed to support our 1-to-3-day training programs. The ideal candidate will be quick-thinking, technically savvy (especially with Zoom), calm, and reliable. As a Training Support Rep, you won’t be front and center, but you will be essential at ensuring our virtual programs are running like clockwork. This role is ideal for individuals seeking flexible, supplemental work rather than a guaranteed set of hours. Program assignments are scheduled based on business demand, with full-time resources prioritized. Further details regarding work schedule provided in "Additional Information" section below. Since our founding in 1994, Prosci has been laser-focused on change. By combining our deep understanding of people with a proven methodology rooted in the creation of the ADKAR® model, we’ve helped countless people and organizations thrive. Our solutions empower customers with lasting change resiliency through a unique blend of training, advisory services, and licensing options, including Kaiya, our AI change management coach. At Prosci, we are a purpose-driven organization full of passionate, curious, and results-oriented people. Working at Prosci means being part of a dynamic team that is dedicated to our purpose of creating a world where change is done right. Join us and be part of a culture that thrives on continuous learning, growth, and making a difference. Check out our website for more about our team and approach: https://www.prosci.com/about.  Key Responsibilities: Technical Support & Troubleshooting - Set up and test virtual platforms (Zoom, Teams, LMS) prior to sessions. - Monitor and manage breakout rooms, screen sharing, polls, and engagement tools during live programs. - Troubleshoot participant connectivity and audio/video issues in real time. - Coordinate with IT or vendors for escalated technical problems. Program Operations - Confirm attendance and ensure sessions stay on schedule. - Share knowledge check links, track results, and flag issues to the Executive Instructor. - Manage end-of-day communications and post-session content distribution. - Assist with uploading materials, permissions, and pre-session tech setup. Instructor Support - Act as the Executive Instructor’s technical partner during sessions. - Handle behind-the-scenes logistics so the instructor can focus on delivery. - Maintain calm and professionalism under pressure. Participant Assistance - Provide real-time support for technical challenges without disrupting the flow of the session. - Communicate troubleshooting steps clearly and professionally.

Role Description Love live sessions? Calm under pressure? Great with technology? We’ve got a remote role that plays to your strengths! We are building a talent pipeline of casual, part-time Training Support Representatives who have the flexibility to step in as needed to support our 1-to-3-day training programs. The ideal candidate will be quick-thinking, technically savvy (especially with Zoom), calm, and reliable. As a Training Support Rep, you won’t be front and center, but you will be essential at ensuring our virtual programs are running like clockwork. This role is ideal for individuals seeking flexible, supplemental work rather than a guaranteed set of hours. Program assignments are scheduled based on business demand, with full-time resources prioritized. Further details regarding work schedule are provided in the "Additional Information" section below. Key Responsibilities - Technical Support & Troubleshooting - Set up and test virtual platforms (Zoom, Teams, LMS) prior to sessions. - Monitor and manage breakout rooms, screen sharing, polls, and engagement tools during live programs. - Troubleshoot participant connectivity and audio/video issues in real time. - Coordinate with IT or vendors for escalated technical problems. - Program Operations - Confirm attendance and ensure sessions stay on schedule. - Share knowledge check links, track results, and flag issues to the Executive Instructor. - Manage end-of-day communications and post-session content distribution. - Assist with uploading materials, permissions, and pre-session tech setup. - Instructor Support - Act as the Executive Instructor’s technical partner during sessions. - Handle behind-the-scenes logistics so the instructor can focus on delivery. - Maintain calm and professionalism under pressure. - Participant Assistance - Provide real-time support for technical challenges without disrupting the flow of the session. - Communicate troubleshooting steps clearly and professionally. Qualifications - Experience using and troubleshooting virtual platforms including Zoom, Teams, Webex, etc. - Prior experience in virtual training support or technical customer service strongly preferred. - Excellent problem-solving and multitasking skills under time pressure. - Clear, professional communication style. - Reliable internet connection and quiet home office setup. Additional Information - Time Commitment & Scheduling - No guaranteed minimum hours. - Programs run weekdays during the day, evenings, and occasional weekends. - Estimated volume: - Off season (May–August): approximately 1 program per month. - Peak season (September–April): up to 2–3 programs per month. - Candidates must be comfortable with short-term, program-based assignments. - Training & Onboarding - Selected candidates will complete a 4 week paid training and onboarding period to ensure readiness to independently support programs. - Must be able to commit to a 9am-5pm schedule for the first 4 weeks to complete onboarding/training. - Travel Requirements - This role may require up to 10% travel for on-site program support (all expenses paid), but most support will be for virtual programs. - Work Location - This is a remote role in Canada, with a strong preference for Eastern Time Zone. - Compensation - $25-30/hr CAD is the projected hourly rate.

Summary The Account Executive role drives large enterprise growth engagements with new and existing strategic accounts and architects change success plans to help our enterprise clients establish change management capability. The Account Executive engages with C-level executives and senior leaders in Fortune 500 organizations to manage complex change management initiatives and lead a consultative sales process to secure multi-service engagements. The Account Executive is a self-starter with a proven track record of building relationships, selling enterprise consulting solutions, and successfully navigating complex sales cycles with multiple stakeholders.