Role Description Under general supervision, this position is responsible for ensuring that provider assignment errors are corrected prior to final closing for all Datasets by auditing and analyzing reports of charges to assure appropriate and accurate provider assignment and CPT to place of service assignment. Essential Duties and Responsibilities - Monitors monthly closing schedule to ensure all provider assignment/sequencing reviews are completed 1 day prior to the month-end date. - Runs reports for the verification process for each dataset on a weekly or bi-weekly basis. - Reviews reports to determine accuracy in provider assignment/sequencing per client or payer guidelines. - Reviews reports to validate location and POS accuracy of billed services associated with provider assignments. - Distributes coder trends or quality findings to the appropriate coding workflow team to educate the coder and track accuracy. - Makes provider assignment and/or sequencing corrections in billing platform or other system(s). - Participates in company meetings. - Provides status reports to Operations Manager as requested. - Complies with all internal policies and procedures. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications - Ability to work at a fast pace and maintain a high concentration level with accuracy working in multiple system platforms. - Ability to work independently with minimal supervision, to work under pressure, and to work under deadlines. - Excellent organizational skills. - Excellent time-management skills. - Ability to troubleshoot in an electronic environment. - Computer keyboarding skills and experience with MS Office. - Knowledge of coding principles and guidelines, preferred. - Knowledge of insurance payer guidelines, preferred. - Strong organizational and interpersonal skills. - Excellent written and oral communication skills. - Excellent analytical skills. - Proficient in Microsoft Office applications including Word and Excel. - Ability to prioritize workload, to meet deadlines and to maintain a high level of quality and accuracy. Work Environment/Physical Demands This role operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, copiers and line/cell phones. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to: - Stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; - Reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; - Talk or hear; and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

• Review new client intake forms, health history, labs, and clinical documentation to identify key observations and insights. • Prepare physicians and medical providers for client consultations by organizing relevant information and documenting observations. • Shadow and scribe provider consultations while maintaining accurate and timely documentation within internal systems. • Serve as an ongoing point of contact for clients, ensuring an exceptional experience from onboarding through ongoing care. • Proactively follow up with clients regarding treatment plans, progress, questions, and overall satisfaction. • Educate and counsel clients on their wellness protocols, treatment plans, and lifestyle recommendations. • Collaborate closely with physicians, wellness professionals, and cross-functional teams to optimize client outcomes. • Maintain detailed, accurate, and compliant client records, notes, and communications. • Identify opportunities to improve client outcomes and recommend additional services or programs when appropriate. • Support client retention efforts through relationship-building, education, and proactive engagement. • Contribute to the development and improvement of clinical processes, client experience initiatives, and best practices. • Assist with webinars, educational events, podcasts, and other community engagement initiatives as needed. • Represent WarriorBabe Health professionally at virtual or in-person events when applicable. • Stay current on emerging trends, research, and best practices within health, wellness, and functional medicine.

• Provide brief, solution-focused (telephonic and/or video) counseling services • Conduct a comprehensive assessment of the clients’ presenting issues • Establish a treatment plan aimed at resolving identified issues • Facilitate a referral to long-term treatment and/or community resources when clinically appropriate • Maintain a full time caseload of appointments each day • Utilize brief, solution-focused interventions to resolve the clients’ presenting issue • Ensure safety for clients who present at risk to harm self/others • Maintain up-to-date documentation for all client contacts in the ComPsych system per established procedures and processes • Continually strengthen professional knowledge base through review of trends related to telehealth counseling, effective treatment modalities, and evidence-based interventions • Other duties as assigned.

• Promote student success through preventive services • Plan for postsecondary options • Manage emotions and apply interpersonal skills • Deliver classroom instruction based on student success standards • Provide short-term counseling and referrals for long-term support