• Provide brief, solution-focused (telephonic and/or video) counseling services • Conduct a comprehensive assessment of the clients’ presenting issues • Establish a treatment plan aimed at resolving identified issues • Facilitate a referral to long-term treatment and/or community resources when clinically appropriate • Maintain a full time caseload of appointments each day • Utilize brief, solution-focused interventions to resolve the clients’ presenting issue • Ensure safety for clients who present at risk to harm self/others • Maintain up-to-date documentation for all client contacts in the ComPsych system per established procedures and processes • Continually strengthen professional knowledge base through review of trends related to telehealth counseling, effective treatment modalities, and evidence-based interventions • Other duties as assigned.

• Promote student success through preventive services • Plan for postsecondary options • Manage emotions and apply interpersonal skills • Deliver classroom instruction based on student success standards • Provide short-term counseling and referrals for long-term support

• Initiate proactive contact with delinquent borrowers to reestablish consistent payment patterns and reduce default progression. • Negotiate and restructure repayment arrangements to help borrowers cure delinquencies and avoid foreclosure. • Review, negotiate, approve, calculate, set up, and monitor short term repayment plans. • Ensure strict adherence to federal, state, investor, and insurer requirements governing collections and borrower communication. • Collaborate with internal departments and external partners to maximize collection efforts and support resolution strategies. • Maintain accurate and compliant servicing system records and ensure proper setup of payment drafts. • Monitor and process suspense account queues and conduct outbound calls using manual dialing and automated dialer systems.

Title: North Texas Regional Admission Counselor Location: Norman United States Job Description: - 493110 - Norman - Student Services - Enrollment & Student Fin Serv - S08 Pay Range: Targeted salary of $50,000 based on experience Benefits Eligible: Yes Work Schedule: Monday - Friday, 8 to 5, with some occasional nights and weekends hours. Travel: Required Position Introduction: The Office of Admissions & Recruitment (OAR) makes connections and creates experiences with the next generation of Sooners by supporting domestic and international freshman, transfer, and concurrent students throughout the application and decision process. Our team operates from Norman and across the state, nation, and world, partnering with faculty, staff, parents, counselors, and communities to provide guidance and resources to prospective students. Our goal is to build a vibrant OU community by recruiting the most academically qualified students with a variety of educational, service, involvement, and community experiences. We seek individuals who exhibit integrity, care, intentionality, and innovation. Duties: - Reporting to the Division of Enrollment Management, responsible for coordinating and executing national-level recruitment strategies to attract prospective students across multiple or an assigned region. This includes developing partnerships, representing the institution at events, guiding applicants through the admissions process, and supporting enrollment goals. - Advises prospective and admitted students on educational planning, academic programs, and career pathways - Reviews and evaluates student applications in alignment with institutional policies and procedures - Plans, develops, and implements admissions and outreach events to support recruitment goals - Represents the institution at college fairs, high school visits, transfer events, outreach events, and other recruitment-related activities - Coordinates event logistics, including scheduling and securing necessary resources ¿ Assess the effectiveness of programs and events, providing recommendations for continuous improvement - Develops and executes targeted communication strategies to engage prospective students and key stakeholders - Presents admissions messaging to both internal and external audiences, ensuring consistent and effective communication - Builds and maintains strategic partnerships to enhance outreach, recruitment, and admissions efforts - Ensures all admissions activities are in compliance with institutional policies and regulatory requirements - Travels to attend recruitment events and build partnerships including evenings and weekends for events, activities, or conferences - Occasional evening or weekend work may be required during peak recruitment periods or special projects. - Performs various duties as needed to successfully fulfill the functions of the position Working Conditions This position is fully remote and located in the Dallas/Fort Worth area. View full job description. Required Education and Experience: - Bachelor's degree - 0 years of experience Required Certifications and Licenses: None Hiring Contingent Upon a Background Check: Yes Norman Campus: If you are selected as a finalist for a position that supports the Norman Campus, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing. Why You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here! Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.