• Lead the Architecture & Solution Advisory organization across all industries, products, and service offerings. • Partner with Sales and Services Sales leaders to shape and scope strategic pursuits, complex client opportunities, and large-scale transformation programs. • Lead solution strategy for multi-product and multi-platform engagements. • Guide solution design, estimation, and statement of work development. • Establish architecture standards, governance processes, and solution review practices. • Serve as a trusted advisor to executive client stakeholders. • Partner closely with Delivery leaders to reduce implementation risk and improve client satisfaction. • Drive the adoption of AI-enabled capabilities across solution design and delivery processes. • Collaborate with Product Management and Engineering leadership to influence product strategy. • Develop reusable reference architectures, industry solution frameworks, and best practices. • Act as the executive escalation point for complex solution challenges across strategic accounts. • Build, lead, and develop a high-performing team of architects and solution advisors.

Role Description We are seeking an experienced Oracle Eloqua Architect with strong expertise in marketing automation and hands-on CRM integration. This role will be responsible for designing scalable Eloqua solutions, managing integrations with CRM platforms (preferably Salesforce), and collaborating with business stakeholders to deliver effective lead management, campaign automation, and marketing technology solutions. The ideal candidate will have a deep understanding of B2B marketing processes and a proven track record of driving marketing automation initiatives. Key Responsibilities - Lead the design, architecture, and implementation of Oracle Eloqua solutions aligned with business requirements. - Configure and optimize Eloqua components including campaigns, segments, forms, landing pages, scoring models, workflows, and automation programs. - Design and manage integrations between Eloqua and CRM systems (Salesforce preferred), ensuring seamless lead flow, data synchronization, and governance. - Define and manage lead lifecycle processes including lead capture, enrichment, scoring, routing, nurturing, qualification, and handoff to sales. - Partner with Marketing, Sales, CRM, and Data teams to translate business requirements into scalable technical solutions. - Align CRM data models including Accounts, Contacts, Leads, Campaigns, Opportunities, and custom objects. - Troubleshoot integration issues, data quality challenges, and campaign execution problems. - Recommend best practices for Eloqua configuration, security, compliance, performance, and scalability. - Drive marketing automation roadmap, platform enhancements, and continuous improvement initiatives. - Collaborate with development teams on APIs, middleware, and enterprise integrations. Qualifications - 8+ years of experience in Marketing Automation, with 4+ years focused on Oracle Eloqua architecture/design. - Strong hands-on experience with Oracle Eloqua administration and configuration. - Proven experience integrating Eloqua with CRM platforms, preferably Salesforce. - Strong understanding of B2B sales and marketing processes. - Experience with: - Lead Management & Lead Scoring - Campaign Management - Customer Segmentation - Email Marketing Automation - Data Cleansing & Governance - CRM Data Synchronization - Knowledge of REST APIs, middleware/integration platforms, and enterprise data flows. - Strong stakeholder management skills with the ability to define scalable solutions. Preferred Qualifications - Experience with Salesforce Sales Cloud. - Experience supporting global CRM implementations. - Knowledge of data privacy regulations (GDPR, CAN-SPAM). - Oracle Eloqua certifications. - Experience working in Agile environments. Nice to Have - Understanding of Account-Based Marketing (ABM). - Experience with reporting tools and marketing analytics. - Exposure to customer journey automation and AI-driven marketing capabilities. Benefits - Medical, dental, and vision insurance. - Comprehensive employee assistance program. - 401(k) retirement plan. - Paid time off and holidays. - Paid learning days.

Role Description At TD SYNNEX, our Field Solution Architects play a critical role in shaping how customers and partners design, adopt, and scale modern IT solutions. As a Field Solution Architect II, you will serve as a trusted technical advisor, helping translate complex business challenges into scalable technology solutions across data center, hyperconverged, cloud, and multi-vendor environments. This is a highly visible, partner-facing role where you will collaborate with sales, vendors, and engineering teams to drive impactful outcomes. You will also have the opportunity to expand your technical expertise, earn advanced certifications, and influence solution strategy across a broad ecosystem. If you’re passionate about emerging technologies, enjoy solving complex problems, and thrive in a collaborative, customer-first environment—this is your opportunity to grow your career with a global technology leader. What You’ll Do - Pre-Sales Solution Design & Customer Engagement - Serve as a technical advisor supporting partner and customer pre-sales engagements, including solution design, sizing, and deployment guidance. - Translate customer business needs into tailored, multi-vendor technology solutions. - Contribute to RFI/RFP responses by clarifying requirements and recommending optimal configurations. - Provide technical expertise on product capabilities, integration, and deployment best practices. - Technical Enablement & Training - Design and deliver custom product demonstrations aligned to real-world customer use cases. - Lead technical training sessions for partners, resellers, and end customers (onsite and virtual). - Develop enablement content, demo environments, and solution center assets. - Collaboration & Industry Engagement - Partner cross-functionally with sales, engineering, and vendor teams to build innovative solutions. - Participate in executive briefings, technical conferences, trade shows, and marketing events. - Support vendor certification initiatives and create technical roadmaps to enhance partner capabilities. - Support & Continuous Improvement - Troubleshoot and support technical escalations with hands-on data collection for engineering teams. - Contribute to programmatic initiatives that improve solution delivery and partner success. - Stay current on emerging technologies and industry trends. Qualifications - 5–8 years of experience in a pre-sales, solutions architect, or technical consulting role. - Experience with data center infrastructure, cloud, hyperconverged, or multi-vendor solutions. - Strong understanding of solution integration, configuration, and deployment requirements. - Industry certifications (or willingness to obtain) across key vendor technologies. Requirements - Ability to translate technical concepts into clear business value. - Strong presentation and communication skills, including delivering to large audiences. - Demonstrated troubleshooting and problem-solving capabilities. - Project or program management experience is a plus. Benefits - Access to continuous learning, technical certifications, and career advancement opportunities. - Work with leading technology vendors and partners to deliver cutting-edge solutions. - We value diverse perspectives and foster an environment where everyone can thrive. - Be part of a team that encourages curiosity, creativity, and teamwork. - Remote/work-from-home with flexibility. - Travel up to 25% (customer sites, partner events, trainings). - Occasional non-standard hours based on business needs.

• Work directly with customers to understand and document the site-specific workflows, data flows, system connectivity and implementation requirements for iRT. • Translate customer requirements into implementation inputs, workflow configuration needs, and setup documentation. • Act as a key point of contact and provide cross-functional leadership to service and customer teams on workflow and connectivity discussions during customer onboarding and implementation activities. • Partner with internal teams to communicate recurring customer pain points and propose practical solutions. • Help strengthen the overall customer success model by improving how workflow and connectivity needs are gathered, documented, and delivered. • Develop processes and tools to automate critical integration tasks and augment human expertise, enabling predictable, repeatable and scalable implementations. • Support customization requests from customers with hands on coding and develop frameworks to execute customizations without triggering major design changes. • Ensure a robust framework is in place to support installation of updates and upgrades that are entitled based on the subscription offering and perpetual service contracts. • Provide hands on implementation coding leadership as needed to support service teams with installations and troubleshooting.