Lead Clinical Workflow – Integration Architect
Location
New York + 2 moreAll locations: New York | Massachusetts | Texas
Posted
1 day ago
Salary
$120K - $180K / year
Seniority
Senior
Job Description
Lead Clinical Workflow – Integration Architect
GE HealthCare
• Work directly with customers to understand and document the site-specific workflows, data flows, system connectivity and implementation requirements for iRT. • Translate customer requirements into implementation inputs, workflow configuration needs, and setup documentation. • Act as a key point of contact and provide cross-functional leadership to service and customer teams on workflow and connectivity discussions during customer onboarding and implementation activities. • Partner with internal teams to communicate recurring customer pain points and propose practical solutions. • Help strengthen the overall customer success model by improving how workflow and connectivity needs are gathered, documented, and delivered. • Develop processes and tools to automate critical integration tasks and augment human expertise, enabling predictable, repeatable and scalable implementations. • Support customization requests from customers with hands on coding and develop frameworks to execute customizations without triggering major design changes. • Ensure a robust framework is in place to support installation of updates and upgrades that are entitled based on the subscription offering and perpetual service contracts. • Provide hands on implementation coding leadership as needed to support service teams with installations and troubleshooting.
Job Requirements
- Experienced Engineer (5+ yrs) with STEM Majors
- Experience supporting workflow implementation, customer onboarding, installation, or technical deployment activities
- Understanding of implementation lifecycle activities including requirements gathering, setup, testing, issue resolution, and deployment support
- Working knowledge of JSON, XML, web services, SQL, relational databases
- Expertise with interconnectivity technologies including application layer protocols such as DICOM/DICOM-RT, IHE-RO, HL7, Rest APIs, system to system connectivity etc.
- Understanding of interface setup, data mapping, and connection troubleshooting
- Strong communication skills and customer project management experience.
- The ability to travel up to 25%.
Benefits
- Health insurance
- 401(k) plan with employee and company contribution opportunities
- Paid time off
- Life, disability, and accident insurance
- Tuition reimbursement
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