Role Description Your mandate is to build the core systems, advanced backend products, and engineering culture that let Frontier scale our leading enterprise automation and workflows. - Own complex production systems. - Optimize internal operational tooling. - Build agent-powered workflows. - Create structural harnesses for quick and safe software shipping with AI. - Work directly with leadership on high-leverage engineering problems. - Focus on end-to-end data processing speed, high-concurrency search quality, operator productivity, platform onboarding, client intelligence, and AI-assisted operations. - Take a long-term ownership mentality to technical architecture, infrastructure stability, and core business partnerships. Existing Tech Stack - Backend: Python (Django and FastAPI frameworks) - Database: PostgreSQL Database and associated ORM frameworks - Infrastructure: AWS Services and/or Railway cloud architectures - AI/Agentic Interface: Claude Code, Codex, Cursor, Model Model Context Protocol (MCP) tools, custom scripts, evaluation frameworks, and real-time observability pipelines Key Responsibilities - AI Function Leadership: Build and lead an AI-native engineering function with clear standards, fast shipping, and strong production discipline. - Core Infrastructure Improvement: Improve core distributed systems, backend architectures, data ingestion layers, search, quoting, data management, payments, reporting, and internal copilots. - Agentic Harness Design: Design harnesses for reliable agentic engineering: repo instructions, skills, MCP tools, scripts, hooks, CI gates, evals, observability, permissions, and review loops. - Development Interface Execution: Use Claude Code, Codex, and related tools as a primary development interface. - Non-Engineer Contribution Paths: Create a safe contribution path for non-engineers using AI tools with rigorous engineering review loops. - Operational Systems Transformation: Turn messy operational constraints into simple, durable systems. - Team Development: Recruit, coach, and raise the engineering bar for a lean, elite engineering team. - Cross-Functional Collaboration: Work closely with growth, sales, operations, and finance to ship software that improves company revenue, margin, speed, and customer experience. Qualifications - Hacker Mindset: You are a hacker in all aspects of life. - Full-Stack Depth: Strong full-stack engineer with a heavy backend bias. - Production Ownership: Experience owning complex production systems. - Startup DNA: Experience in early-stage, high-growth tech environments. - Leadership Capabilities: Strong leadership skills with experience in building and managing high-performing engineering teams. - Agent Expert: Daily user of coding agents with hands-on experience. - Interface Power-User: Frequent user of Claude, Codex, Cursor, or similar tools. - Concrete Portfolio: Proven ownership of an existing product or system. - Language Proficiency: Strong proficiency with Python, PostgreSQL, and associated ORM frameworks. - Ambiguity Decomposer: Ability to decompose ambiguous work into technical specs and tasks. - Innovative Thinker: Creative thinker identifying growth opportunities. - Agent Failure Detection: Ability to identify when a generative agent is solving the wrong problem. - Verification Disciplined: Strong focus on verification processes. - Strategic Judgment: Strong product judgment and ability to navigate technical design. - Disciplined Velocity: Ability to move quickly without sacrificing quality. Bonus Points For - Experience building internal productivity tools, CRM custom engines, or dashboard tools. - Advanced knowledge of high-volume data scraping, browser automation, or complex API integrations. - Experience with communications automation tools. - Built a technical product from scratch generating meaningful revenue or user engagement. - Co-founded or started your own company. - Experience setting up AI guardrails at an organizational level. Benefits - High-Impact Ownership: Own the infrastructure for an established company with real product-market fit. - Capital Stability: Profitability and focus on long-term impact. - Immediate Leverage Work: Work on software that improves customer experience and operational efficiency. - Executive Access: Direct collaboration with company cofounders and senior leadership. - Work Smarter Culture: Emphasis on work/life balance. - Elite Mentorship: Access to world-class startup founders/CTOs for mentorship. - Velocity Values: Team values speed, ownership, and direct feedback. - Career Trajectory: Opportunities for personal and career growth. - Shift Schedule: Work in US/EST shift timings.

• Drive retention and growth of Janitorial and Sanitation (Jan/San) and Breakroom categories including cleaning chemicals and supplies, janitorial paper and dispensers, hand soaps and sanitizers, safety supplies, breakroom products, and total coffee programs. • Expand share of wallet across multi-location CRE portfolios, identifying opportunities across buildings, regions, and property types (office, industrial, mixed-use). • Engage multiple stakeholders (property managers, facilities managers, regional directors, procurement, and asset managers) to uncover needs. • Ask meaningful questions and apply critical thinking to align solutions with customer expectations. • Monitor adherence to contracts, pricing structures, and program guidelines. • Utilize CRM and enablement tools to manage pipeline and customer engagement. • Leverage data insights to identify underpenetrated properties, whitespace opportunities, and consumption trends. • Personalize outreach based on account structure, property type, and usage patterns. • Partner with internal teams including cross-functional sales, category experts, pricing, and field resources to deliver solutions aligned to portfolio-level and site-level needs. • Collaborate with pricing partners to develop competitive proposals. • Support the delivery of customized, insight-driven presentations to decision makers and end users. • Work in connection with Account team to craft solutions and build strong customer experiences. • Support account team in navigating complex sales environments with multiple stakeholders and longer decision cycles. • Adapt strategies across portfolio-level opportunities and individual site needs while maintaining accountability for results.

• Own the architecture, design, delivery, and evolution of the TaxAct mobile application across iOS and Android. • Lead mobile capabilities including authentication, biometrics, secure storage, notifications, deep linking, device integrations, performance, and app store operations. • Define the appropriate balance between native mobile and web-based experiences. • Drive platform quality, reliability, security, and maintainability. • Evaluate emerging technologies and modernize the mobile platform where appropriate. • Act as the technical lead for mobile initiatives across engineering, product, design, security, and platform teams. • Operate independently to identify opportunities, define solutions, and drive execution. • Build prototypes, evaluate technologies, and solve complex technical problems. • Advise stakeholders on mobile architecture, platform capabilities, user experience, release strategy, and operational excellence.

• Research, design, implement, and manage software programs as well as testing and evaluating new programs. • Resolve problems with software and respond to suggestions for improvements and enhancements. • Write and implement efficient code. • Develop quality assurance procedures and deploy software tools, processes and metrics. • Participate in development of software user manuals. • Instructs, assigns, directs, and checks the work of other software developers on the development team. • Consult with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements.