OUR VISION: To build industry changing solutions that create life-changing opportunities.
Strategic Account Manager
Location
Ohio
Posted
17 hours ago
Salary
$70K - $100K / year
Seniority
Senior
Job Description
Strategic Account Manager
ASTEC
• Establishes Asurint as a strategic partner to our clients and key stakeholders, while delivering customer and industry intelligence to drive retention and revenue growth. • Develops a precise and thorough strategic account plan detailing specific and relevant information about all aspects of assigned accounts with the end goal of retaining and growing assigned client base. • Works directly, professionally, and collaboratively with clients, internal teams (e.g., Product, Implementation, Client Support), and other cross-functional teams as required to meet client needs. • Monitors and analyzes service levels on assigned account base to ensure on-time delivery, and proactively addresses areas of opportunity as they are identified. • Conducts consultative reviews, QBR’s and consistent client meetings, and provides summaries to Asurint leaders outlining tasks completed, established action items, and analysis of marketing/growth opportunities to drive product utilization and performance. • Demonstrates knowledge of Asurint’s products, services, processes, and procedures to effectively communicate Asurint’s advantage to our clients and create alignment between our clients and our internal teams. • Collaborates with Client Implementation to onboard and integrate new clients and monitor new client revenue realization. • Develops and maintains knowledge of how to read, interpret, analyze, and provide suggestions and/or ideas on how to improve and monitor client account settings, processes, procedures, pricing, packages, etc. • Identifies risks and presents developed solutions to internal and external stakeholders. • Monitors, evaluates, and reports on account health, and works proactively to ensure superior client satisfaction. • Travels to client locations to resolve issues and collaborate on new opportunities and solutions as needed. • Other duties as required.
Job Requirements
- Experience managing between $2,500,000 to $5,000,000 or more in client revenue is preferred.
- Proven success retaining existing business and identifying new business opportunities is required.
- Experience project managing client initiatives from start to finish is required.
- Experience presenting to executive-level audiences both in-person and virtually is required.
- Experience handling objections and demonstrating negotiation skills is required.
- Experience working with information technology development is preferred.
- Strong organizational skills and analytical thinking is required.
- Experience with background screening is preferred.
- Proficiency in MS Office (Outlook, Excel, Word) or similar software is required.
- Relevant business management systems such as general ledger, HRIS, CRM, etc. is preferred.
- Salesforce is preferred.
- Bachelor’s degree in a related field or equivalent work experience is required.
- If you do any work-related driving while at Asurint, a driver’s license and ability to maintain a driving record that is satisfactory to the company’s liability insurance carrier is required.
- 5 to 7 years of relevant experience is preferred.
Benefits
- Medical, dental and vision effective first day of employment
- 401(k) with employer match
- Paid time off
- 10 company-paid holidays
- Employee Assistance Program
- Wellness Program
- Paid Bereavement
- Pet Bereavement
- Pet Insurance
- Volunteer time off
- Telecommuting Stipend
- Professional development programs
- Short-term disability
- Company-paid long-term disability
- Company-paid life insurance
- Flexible spending/health savings accounts
- Employee referral bonus
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