Role Description Commercially focused Account Manager responsible for growing strategic client accounts, managing relationships, and driving revenue. Acts as the key client contact, ensuring strong partnerships, delivery excellence, and ongoing account expansion. Key Responsibilities - Manage client onboarding and transition from sales to delivery - Build senior stakeholder relationships and run account reviews - Identify and drive revenue growth and account expansion - Lead proposals, renewals, and commercial discussions - Own account revenue, forecasting, and margin performance - Act as escalation point and oversee delivery quality and governance - Provide market insights and support service innovation - Collaborate across internal teams to align delivery and resourcing Qualifications - 3–7 years' experience in Account Management / Client Success / Business Development - Proven ability to grow revenue and expand client accounts - Strong stakeholder management, communication, and negotiation skills - Experience with proposals, commercial discussions, and contract renewals - Commercially astute with ownership of revenue, margins, and profitability - Able to manage multiple accounts and work across Sales, Delivery, and Talent teams - Experience in consulting, technology services, or testing/quality engineering (advantageous) - Knowledge of managed services or resource augmentation models (advantageous) - Comfortable engaging senior and executive-level stakeholders Company Description InspiredXpert is a specialist IT Talent Solutions company providing high-quality contract or perm talent across software development, cloud, AI, cybersecurity, and data-driven roles. We connect skilled professionals with innovative companies, offering exciting opportunities to work on impactful projects across the globe.

Role Description As an Account Manager, you will report to Clinical Sales Leadership. Within your assigned account portfolio, you will build and strengthen relationships with key stakeholders, collaborate with internal teams to support customer and prospect needs, and guide opportunities through the sales process to successful closure. You will work in close partnership with your outside sales counterpart to support joint accounts while also taking ownership of net new account growth within small to mid-sized accounts. This role plays a key part in maintaining customer satisfaction, driving renewals, and expanding Velsera’s presence in the clinical diagnostics segment — making it central to both our retention strategy and our commercial growth. What Will You Do? - Build and maintain strong relationships with key decision-makers and stakeholders across your assigned account portfolio - Own net new account growth within small to mid-sized accounts, managing the full sales cycle from prospecting to close - Partner closely with your outside sales counterpart to support joint accounts and ensure a coordinated, seamless customer experience - Develop and execute account plans focused on retention, expansion, and long-term partnership development - Identify and pursue upsell, cross-sell, and expansion opportunities within existing accounts - Lead renewal discussions and support contract negotiations to drive continued customer success and revenue growth - Understand customer business objectives and challenges, positioning Velsera solutions to support their goals - Facilitate regular business reviews and stakeholder meetings to communicate value, outcomes, and future opportunities - Partner cross-functionally with Customer Success, Professional Services, Product, and Support teams to address customer needs - Maintain accurate pipeline activity, account planning, forecasting, and renewal tracking in Salesforce - Develop and deliver compelling presentations, proposals, and business reviews tailored to customer needs - Stay current on Velsera’s product portfolio and the broader clinical genomics and diagnostics landscape - Monitor industry trends and competitive dynamics to identify opportunities and strengthen Velsera’s position - Represent Velsera at industry conferences and events as needed - Travel may be required up to 30% Qualifications - 3+ years of experience in a quota-carrying sales, account management, or business development role - Demonstrated success managing and growing a book of business, including net new account acquisition - Strong communication and relationship-building skills, with the ability to engage decision-makers effectively in a remote/virtual selling environment - Ability to manage a high-volume pipeline, prioritize across accounts, and drive opportunities to close - Collaborative mindset with experience working alongside field or outside sales counterparts to support shared accounts - Proficiency with CRM platforms (Salesforce preferred) and standard business productivity tools Preferred Qualifications - Experience in healthcare, clinical laboratory, genetics/genomics, or life sciences - Familiarity with SaaS or data solutions in a clinical or research context - Bachelor’s degree Benefits - A full-suite of industry-leading benefits (list by location) - Remote work flexibility Company Description Velsera stands for a stimulating atmosphere where you can grow your capabilities in an open company culture. We want you to do the work you feel great at, or that you would like to become great at. You'll work for a mission-driven organization that is making a true difference in the scientific and healthcare space.

• Serve as the primary liaison between the company and assigned customer accounts. • Manage customer relationships and coordinate order fulfillment. • Maintain accurate forecasts and support quotation activities. • Resolve customer inquiries while collaborating with Sales, Operations, Engineering, Planning, Quality, and Finance. • Ensure accurate order processing and timely issue resolution. • Initiate customer concurrence requests and manage RMA process. • Process engineering-related orders and maintain customer forecasts. • Generate and distribute reporting and documentation to maintain compliance.

Role Description - Aktive Neukundengewinnung und gezielte Weiterentwicklung strategischer Bestandskunden - Eigenverantwortliche Steuerung des gesamten Vertriebsprozesses (Leadgenerierung bis Vertragsabschluss) inkl. Entwicklung und Umsetzung effektiver Account- und Vertriebsstrategien - Erstellung, Verhandlung und Abschluss von Angeboten und Verträgen - Enge Zusammenarbeit mit internen Teams zur optimalen Kundenbetreuung und kontinuierlichen Prozessoptimierung Qualifications - Abgeschlossene kaufmännische Ausbildung oder vergleichbare Qualifikation sowie Erfahrung im Vertrieb / Key Account Management - Strukturierte, ergebnisorientierte Arbeitsweise mit hoher Eigenmotivation und Hands-on-Mentalität - Ausgeprägte Kommunikationsstärke sowie Fähigkeit, nachhaltige Kundenbeziehungen aufzubauen und weiterzuentwickeln - Sicherer Umgang mit MS Office (unter anderem Excel, Word und PowerPoint) Benefits - Die Möglichkeit, in einem führenden Unternehmen der Hotelbranche mitzuwirken und aktiv an dessen Weiterentwicklung teilzuhaben - 100 % Remote Work und flexible Arbeitszeiten (Mo-Fr), keine Wochenenden/Feiertage - Attraktive positionsgerechte Vergütung und langfristige Perspektive in unserem wachsenden Unternehmen - Flache Hierarchien, schnelle Entscheidungen und viel Gestaltungsspielraum - Wertschätzendes, dynamisches Teamumfeld Company Description DIE 101 BESTEN – UNABHÄNGIG. TRANSPARENT. RELEVANT. Wir machen Exzellenz in der Hotellerie sichtbar und vernetzen Hotels, Partner und anspruchsvolle Reisende in der DACH‑Region.