• Lead cross-functional teams in support of client needs for all Synchrony clients • Monitor and manage assigned activities to ensure timely delivery of products and services • Foster and develop collaboration between internal teams and external vendors and partners to ensure innovative and collaborative solutions to client needs • Ensure team compliance with client contracts, timelines, and budgets • Oversee assigned program financial management and reporting • Work with other team members to ensure that Synchrony is meeting its goals, objectives, and corporate values • Support the development, presentation, and selling of high-quality deliverables • Accurately assess and relay client requests, comments, and concerns to the internal team • Ensure alignment of brand strategy to tactical execution • Actively participate in client presentations, selling the agency's point of view • Represent the organization in an appropriate manner • Attend client meetings, congresses, and communicate key learnings to team and client • Be a positive force for enhancing the work culture, consensus-building, and internal communications • Facilitate communication between team members and clients to maintain strong relationships and effective account management • Resolve conflict and celebrate success; set clear team priorities and help define success in terms of the whole team • Explain client/brand objectives and strategies to the internal team, partners, and vendors • Keep management apprised of: Critical internal Synchrony issues, concerns, and opportunities; Critical client concerns and opportunities; Brand accomplishments and tactics • Monitor industry and therapeutic area and best practices and advances to ensure that Synchrony and our clients are at the cutting edge or leading the field

• Establish and maintain strong relationships with key accounts, understanding their needs, and providing solutions to maximize customer satisfaction • Develop and implement a robust plan to achieve significant growth within the MRO Segment • Tactical and operational planning with the Segment Manager to determine primary objectives within accounts • Align with distributor network to promote significant growth in region through identifying opportunities at major accounts • Develop and report accurate sales forecasts by account and product line and understand changes in demand • Identify and resolve customer pain points and offer solutions • Collaborate with product management and development to identify new product requirements and aid in the development and launch of new products within our Innovation Framework • Demonstrate strong Sales Excellence including a disciplined competency in the understanding and utilization of Sales Force CRM • Participate in market/channel projects as required to support the overall business strategy • Effectively communicate with others inside and outside of the company in a tactful, courteous manner to promote excellent customer service • Promote, support, and adhere to all safety and quality related policies and procedures

• Responsible for ensuring radiation therapy services are financially cleared and authorized prior to treatment initiation • Manages insurance verification, benefits review, preauthorization, and denials management • Maintaining compliance with payer regulations and Epic workflows • Close coordination with clinical teams, scheduling, and payers to prevent delays in patient care • Serves as a subject-matter resource for radiation oncology billing and authorization processes

• Developing and managing our partners’ ecosystem of advisory, system integrators and technology partners • Acquiring, onboarding, and enabling new partners (resellers, referrals, advisory, system integrators, and technology partners) • Managing relationships with existing partners • Identify new targeted partners (acquisition plan) aligns with our goals in our fast paced, startup mentality environment • Develop and execute an impactful go-to-market plan to acquire and activate new partners in our ecosystem • Engage and follow up with new and existing partners to sign-up to the partnership program, support onboarding and execute the sales through the channel partners ecosystem • Drive a consistent growth in sales capacity through the partners’ ecosystem • Coordinate effective communication channel with Partners: including training sessions, webinars, partner program updates, demo videos, product updates together with the marketing and business development team • Execute Monthly and Quarterly Business Reviews with key partners • Report on partners’ acquisition and business status • Aggregate pipeline and forecasting engagements and report to the leadership • Create top accounts blueprints and deals closing plans • Co-own and help to improve Kore.ai partnership program