GenScript/ProBio

Role Description The role of Sales Account Manager (SAM) will be responsible for implementing sales and marketing strategy and tactics for related product or service lines to achieve sales and profit goals in their designated geographic territory. The SAM is expected to use their knowledge of the business and external contacts to expand and deliver profitable initiatives to the organization. Key Responsibilities - Contribute to the development and implementation of sales strategies and tactics for products/services, new markets, and new applications. - Work together with cross-functional teams to ensure all possible actions are taken to secure business in competitive situations. - Share market knowledge and customer feedback with Senior Management, Sales, and Marketing teams. - Use CRM to record and manage Sales pipelines daily. - Develop and maintain a relationship with key accounts. Qualifications - MSc or PhD in Molecular Biology, Biochemistry, Genetics, or a related Life Sciences field, with hands-on laboratory experience. - Strong technical knowledge and a high level of professional expertise within the life sciences industry. - Previous sales and/or business development experience within the life sciences, biotechnology, or CRO sector is preferred. - Knowledge of the biological research and CRO market; experience with one or more of the following product/service areas is highly desirable: Gene Synthesis, Proteins, Peptides, Antibodies, and Cell Line Development Services. - Fluent in French and English, both written and verbal (French proficiency at C1 level or above). - Demonstrated ability to work effectively in a global, cross-functional, and multicultural business environment. - Willingness and ability to travel up to 30% as required. Interview Process - Introductory Call: Virtual meeting with our recruiter to discuss your background and the role. - Hiring Manager Interview: In-depth conversation about your skills and fit for the team. - Panel Interview: Meet with the hiring team and key stakeholders to showcase your expertise through an exciting case study. Requirements - The selection process includes reference checks. - GenScript does not accept unsolicited approaches from recruitment agencies and/or search firms for any job posted on this or a referring website. Benefits - Medical, dental, and vision insurance. - 401(k) retirement plan with a company match that vests fully on day one. - Paid parental leave after just three (3) months of employment. - Paid time off policy that includes vacation time, personal time, sick time, floating holidays, and company holidays. - Flexible spending and health savings accounts. - Life and AD&D insurance. - Short- and long-term disability coverage. - Legal assistance and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. - Commuter benefits, well-being initiatives, and peer-to-peer recognition programs.

Role Description Technical Account Manager serves as the primary technical source for supporting sales activities within responsible regions. Technical Account Managers take full responsibility of the daily operation of customer service function, which handles all initial inquiries from customers, dealers, and public regarding order placement, complaints, technical support, etc. Key Responsibilities - Take full charge of the daily operation of customer service function that handles all initial inquiries from customers, dealers, and general public regarding order placement, complaints, technical support, etc. - Provide primary technical advice to customers with practical information and tools; identify and interpret customers’ requirements, shaping these requirements to fit the business unit’s capabilities and communicate these to customers. - Work closely with business unit Sales Account Managers, Production Managers, and Senior Scientists as a consultant to clients in technical matters and improve customer satisfaction. - Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. - Attend trade/technical shows and give technical presentations to customers. Qualifications - Solid professional technical background, minimum Master Degree in relevant life science fields including but not limited to cell biology, immunology, and molecular biology. - 1-2 years of commercial experience will be an advantage. - Ability to communicate fluently in both English and Chinese, verbally and in writing. - Good presentation skills with technical content. - Customer-focused, proactive/action-oriented. - Previous industry experience in a similar commercial role will be advantageous but is not essential. - Highly motivated individual with excellent communication, organization, and time management skills. Company Description GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy. GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology.

Role Description The Regional Business Development (BD) Head, NoCA will serve as a hands-on player-coach responsible for driving business growth, expanding strategic customer relationships, and strengthening the Company’s commercial presence within the territory. This role requires strong execution mindset, operational engagement, and close involvement in pipeline development, opportunity progression and customer strategy. Key Responsibilities - Lead and support regional BD team in promoting company’s CRDMO solutions across discovery, biologics and CGT portfolios, and related development and manufacturing services. - Develop and execute regional business development strategies to achieve assigned sales targets and revenue growth within the territory. - Actively coach team members on LTC process, pipeline qualification and progression, forecasting accuracy and execution cadence. - Conduct weekly or biweekly meetings with individual member and as a team to generate territory pipeline reports with accurate sales forecasts to the US BD Head. - Drive lead generation, customer acquisition, and opportunity conversion for the Company’s CDMO service offerings, including discovery, process development, analytical development, GMP manufacturing, and related solutions. - Build and maintain a strong opportunity pipeline through networking, industry conferences, market intelligence, referrals, and strategic outreach activities. - Conduct and support team members in driving customer meetings, technical presentations, capability introductions, and proposal discussions to support business opportunities and partnership development. - Collaborate cross-functionally with technical, project management, marketing, operations, and leadership teams to provide customer-focused solutions and ensure effective project transition. - Represent the Company at industry events, conferences, and networking activities to strengthen brand visibility and market presence. - Provide regional market insights, customer feedback, and competitive intelligence to leadership to support commercial strategy and organizational growth. - Partner closely with the US BD Head to drive regional execution excellence and foster a high-accountability, collaborative, and growth-oriented culture. Qualifications - Bachelor’s degree in Life Sciences, Biotechnology, Business, or a related field; advanced degree preferred. - Over 5+ years of business development, sales, account management, or commercial experience within the biotech, pharmaceutical, CRO, or CDMO industry. - Strong business development background in CRO/CDMO with good understanding of biologics, cell and gene therapy (CGT), viral vectors, or related CDMO platforms. - Demonstrated ability to operate as both strategic leader and hands-on contributor. - Demonstrated success in developing new business opportunities and managing complex customer relationships within the industrial market. - Existing network and customer relationships within biotech/pharma industry strongly preferred. - Strong business acumen with the ability to understand technical solutions and customer needs. - Self-motivated, results-oriented, and capable of working independently and as a team in a fast-paced environment. - Willingness to be actively engaged in team development and day-to-day business operations. - Willingness to travel within the assigned territory and attend industry conferences/events as needed. Company Description GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy. ProBio, a subsidiary of GenScript, is a global CDMO offering end-to-end services from discovery to GMP for plasmids, antibodies, and cell & gene therapies. We bring together multidisciplinary expertise to accelerate development and manufacturing through customized, and comprehensive services.

Role Description As a Commercial BD Manager in the Discovery business line, you will be responsible for driving and supporting sales initiatives by implementing ProBio's custom discovery sales and marketing strategies. You will utilize your scientific knowledge and business acumen, including corporate contacts, to develop and execute profitable projects and boost sales. Key Responsibilities - Territory Development and Goal Achievement: - Expand and develop the assigned sales territory for ProBio's custom life science service lines related to the Discovery business and meet the sales targets for the assigned territory. - Work closely with the Marketing team and Sales team to promote the ProBio brand in line with the team's sales objectives. - Spend 30% of your time on quote and lead follow-up, account management, and 70% of your time traveling for customer visits and relationship-building to achieve the monthly/quarterly/yearly sales goals. - Strategy and Tactics: - Work with the Regional Commercial BD Manager to formulate and execute territory sales strategies and tactics for services, new markets, and new applications within the Discovery business. - Cooperate with Area Director to ensure all necessary actions are taken to secure business in a competitive Discovery market. - Customer Alignment: - Be responsible for understanding the customer's research application in the Discovery area and matching ProBio services to meet the requirements of the customer's research project. - Market Knowledge Sharing: - Share market insights with the Sales and Marketing teams through a weekly field feedback report within the context of the Discovery business. - Market Expansion: - Introduce ProBio to new markets - Industrial/Academic/Governmental - specifically in relation to the Discovery services. - Drive business expansion in partnership with the Marketing within the Discovery. Qualifications - A Bachelor's degree or above in scientific disciplines, preferably majoring in life science areas relevant to the Antibody. - Relevant sales experience (1 - 3 years) in the Discovery business or related fields is required, along with a high level of technical and professional expertise. - Market Knowledge of the Biological and CRO or CDMO market or the general biotech industry, with an emphasis on areas relevant to the Discovery business such as Bioassays, Antibody, and Cell Line Products/Services is preferred. - International Business Skills: The ability to operate effectively in an international business environment within the Discovery business and succeed in such an environment. - Sales Forecasting: The ability to accurately forecast sales within the territory on a weekly basis within the Discovery business. Company Description GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy. GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology. ProBio proactively provides end-to-end CDMO service from drug discovery to commercialization with proactive strategies, professional solutions and efficient processes in cell and gene therapy, vaccine, biologics discovery and antibody protein drug to accelerate drug development for customers. ProBio’s total cell and gene therapy solution covers CMC of plasmid and virus for IND filing as well as clinical manufacturing and commercial manufacturing.

Role Description The Solution Manager, or otherwise referred to as the Technical Account Manager, provides account management and high-level technical support to customers, serving as the primary technical source for supporting sales/marketing activities. Technical Account Managers take full responsibility of the daily operation of customer service function to strengthen customer relationships and ensure customer satisfaction. The focus of work is in project management, project design, and proactive account management. This position is fully remote, with occasional travel. This role can reside anywhere in the United States. The estimated salary range is $80,000 - $90,000, based on experience level. Key Responsibilities - Provide primary business, technical and product/service advice to customers, including effective solutions to customer’s project inquiries and generating price quotes for project design. - Analyze customers’ needs, resolve troubleshooting and/or complaints with technical issues, and advise them of additional services and product solutions when necessary. - Identify potential areas of concern for customers and make recommendations based on recognizing customers’ current and future needs during continued business relationships. - Maintain close communication with customers and facilitate communication with technical support when necessary. - Collaborate with internal teams/departments to achieve sustainable growth. - Organize and provide training for internal sales and external distributors by delivering presentations and/or demos. Qualifications - The ideal candidate holds a PhD in a relevant life science discipline, such as cell biology, immunology, molecular biology, and peptide therapeutics. - Exceptional verbal and written communication and presentation skills. - Must be customer-centered and proactive/action-oriented. - Excellent analytical skills & problem-solving skills, able to grasp new concepts quickly. - Strong organization skills with great attention to detail. - Enjoy working in a fast-paced and team-oriented environment. Company Description GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy. GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology.

Role Description The role of Sales Account Manager is to drive and support sales efforts in a given territory by implementing the sales/marketing strategies for GenScript products and services. The Sales Account Manager will use his/her knowledge of science and the business including corporate contacts to develop and deliver profitable initiatives and build sales. Please note that this position supports the Mid-Atlantic territory and the ideal candidate resides in Philadelphia, PA. The base salary range is $80,000 - $100,000 and is dependent upon experience level. Key Responsibilities - Work with Global Commercial Head to develop and implement territory sales strategies and tactics for products/services, new markets, and new applications. - Responsible to understand the customer’s research application and match GenScript services and products to align with the customer’s research project requirements. - Share market knowledge with Sales, TAM, and Marketing teams through weekly field feedback report. - Introduce GenScript to new markets – Industrial/Academic/Governmental. - Drive business expansion in collaboration with technical support team (TAM) and FAS. - Build and expand a business reference network to help grow and develop new business opportunities. Qualifications - Master’s degree or above in scientific disciplines majoring in life science area; or Bachelor’s degree with at least 2 years of lab experience. - Relevant sales experience required (1-5 years) and a high level of technical and professional expertise. - Knowledge of the Biological and CRO or CDMO market or general biotech industry, with emphasis on Gene Synthesis, Protein, Peptide, Bioassays, Antibody, and Cell Line Products/Services preferred. - Ability to operate effectively in an international business environment and succeed in such an environment. - Ability to accurately forecast sales within territory on a weekly basis. - Team player. - Strong analytical and time management skills. Company Description GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy. GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology.

Role Description We are seeking a dynamic Sales Manager (Industrial Enzyme) to join our expanding team in India. This remote role will focus on driving sales growth, managing key accounts, and developing distribution channels within the industrial enzyme sector. Key Responsibilities - Sales & Channel Management: Develop and execute strategies to expand market share in the grain processing industry, leveraging strong channel and customer partnerships. - Cross Functional Collaboration: Work closely with technical and application research to drive product trials, problem-solving and support marketing in relevant branding activities. - Market Intelligence: Identify trends, customer needs, and competitive positioning in industrial enzymes to contribute to business growth plans. Qualifications - Professional Background: Have experience in specialty chemicals or ingredients; prior exposure to enzymes is a significant added advantage. - Skills: Proven expertise in key account management and channel development. Experience in data analytics is highly desirable. - Industry Knowledge: Familiarity with the grain processing industry is an added advantage. - Education & Technical Background: Bachelor or Master’s degree; a technical background (either through education or work experience) is preferred, to support technical discussions with clients. - Cultural Fit: Strong teamwork spirit, ambitious mindset, and excellent communication skills. Experience working in multi-cultural environments is essential, with demonstrated leadership potential. - Open to frequent traveling up to 50%. Company Description GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy. GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology.

About GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy. GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology. About ProBio: ProBio, a subsidiary of GenScript, has a one stop biopharmaceutical R&D and production platform, mainly dedicated to cell and gene therapy (CGT) drugs, vaccine and biopharmaceutical discovery, antibody protein Provides end-to-end CDMO services from target development to commercial production. GenScript has established companies in the United States, the Netherlands, South Korea, Shanghai, Hong Kong, Nanjing and other places to serve global customers. Since October 2017, it has assisted customers in the United States, Europe, Asia Pacific and other regions to obtain more than 50 IND approvals. Job Description: The role of the (Sr.) BD is to drive and support sales efforts in a given territory by implementing the sales/marketing strategies for ProBio’s world class discovery services that are both extensive in breath of offerings, and state-of-the-art in their latest technologies. The Sales Manager will use their knowledge of science and the business including corporate contacts to develop and deliver profitable initiatives and build sales. Key Responsibilities: - Conduct and coordinate opportunity assessment, financial justification, due diligence, transaction design, contract negotiation, and completion of the discovery deals covering both antibodies and cell & gene therapies - Create and execute programs for new prospective clients to increase awareness of Probio’s service offerings and provide key differentiators from our competition - Serve clients with a consultative mindset with good scientific knowledge to garner and uphold trust from them to win deals - Provide insights to the scientific requirements for the transaction process and work in close collaboration with internal stakeholders to help prepare project designs and proposals - Understand customer’s research application and match Probio services and products to align with the customer’s research project requirements - Remain current on customers’ news, pipeline development, and funding status, as well as industry news, trends, regulatory guidelines, and key technology to be able to serve as consultants to customers. - Stay current on all Probio’s internal trainings on discovery services and technologies, and provide mentorship and coaching to new team members as needed - Work with Head of Discovery Sales (HDS) to develop and implement territory sales strategies and tactics for products/services, new markets and new applications - Work together with the HDS and technical account managers (TAM) to ensure all possible actions have been taken to secure business in a competitive environment - Responsible to understand the customer’s research application and match Probio services and products to align with the customer’s research project requirements - Share market knowledge with HDS, Sales, TAM and Marketing teams, driving business expansion with them - Build and expand a business reference network to help grow and develop new business opportunities Requirements - Bachelor’s degree or above in scientific disciplines preferably in life science or working at a pre-clinical or discovery CDMO - Relevant sales experience around 2+ years and a high level of technical and professional expertise - Good knowledge of biopharmaceutical discovery and CDMO market as well as biotech industry - Ability to work in international and multicultural environments - Ability of work in a fast paced and challenging environment with the ability to handle multiple projects simultaneously and meet deadlines - Proven track records to meet and surpass goals - Ability to accurately forecast sales within territory on a weekly basis - Team player. Strong analytical and time management skills. #LW #PB GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. GenScript USA Inc./ProBio Inc. maintains a drug-free workplace. Please note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform.

Role Description We are seeking an experienced Senior Product Manager to lead the strategy, roadmap, and execution for our protein services and catalog product portfolio. This individual will own the product roadmap, drive lifecycle management, and collaborate cross-functionally to ensure market success. The role demands a strong blend of scientific expertise, business acumen, and data-driven decision-making to translate market insights into actionable product strategies. This role requires deep expertise in product management within life sciences or biotech, along with the ability to translate complex market insights into actionable strategies that deliver commercial impact. Candidates should have a proven track record in product management and the ability to operate at a strategic level while staying connected to execution. Please note that this position is ideally based onsite in Piscataway, NJ; however, remote within the US will be considered. The estimated salary range is $120,000 - $150,000, based on experience. Responsibilities - Act as the strategic owner of the protein services and catalog portfolio, managing the full product lifecycle and driving portfolio performance. - Define and execute the product roadmap, prioritizing opportunities based on market potential, customer needs, technical feasibility, and business objectives. - Lead new product development from ideation to launch, coordinating with R&D, operations, regulatory, and commercial teams. - Leverage market data, customer feedback, and competitive intelligence to guide strategic decisions, pricing, and positioning. - Collaborate with marketing to build compelling campaigns, content, and messaging that support adoption and brand awareness. - Develop sales enablement tools and training materials in partnership with the commercial team to drive revenue growth. - Utilize strong business and financial acumen to evaluate ROI, track KPIs, and guide portfolio investment decisions. Qualifications - 3+ years of product management experience in the life sciences or biotech industry. - Proven success in translating customer insights into product strategy and delivering market-driven innovation. - Strong understanding of scientific and technical workflows in protein production, CRISPR, synthetic biology, or gene/cell therapy. - Demonstrated experience managing full product lifecycle and leading cross-functional initiatives. - Advanced degree (MS or PhD) in biological sciences, bioengineering, molecular biology, or related disciplines; MBA degree is desired. - Excellent communication, collaboration, and stakeholder management skills. - Strong business and analytical skills, with experience in market analysis, forecasting, and performance tracking. - Professional proficiency in Mandarin Chinese is a strong asset. Company Description GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy. GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology. GenScript Life Science Group is a part of GenScript Biotech Corporation. Founded in 2002 in New Jersey, GenScript Biotech Corporation accelerates innovation in biotech and healthcare by providing researchers and companies with the building blocks needed to develop groundbreaking treatments and products. As a cornerstone of the global life science ecosystem, GenScript actively collaborates with a diverse network of partners—from academic institutions to industry leaders—to co-create cutting-edge solutions that redefine service excellence. Guided by its mission to Make People and Nature Healthier Through Biotechnology, GenScript has become a trusted global partner with a team of 5,500+ employees, supporting over 200,000 customers across 100+ countries and regions, including the world’s Top 20 pharma companies.

About GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy. GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology. Job Title: Customs Trade Compliance Expert This position is based fully fully remote. The salary range is approximately $85,000 - $105,000 based on experience. Responsibilities: - Ensure adherence to all applicable import/export and PGA requirement and regulations, including CFR, HTSUS, U.S. Export Administration Regulations (EAR), International Traffic in Arms Regulations (ITAR), and other international trade laws. - Act as the primary point of contact for customs clearance processes. - File entries through the Automated Broker Interface (ABI) in compliance with CBP regulations. - Supervise classification processes for Harmonized Tariff Schedule (HTS), Schedule B, ECCN, and Harmonized System Codes (HSC) to ensure compliant imports/exports and maximize duty savings. - Establish and lead Duty Drawback Program. - Apply and maintain company Import and Export Licenses and Permits. - Interpret import/export regulations, rulings, and trade documentation. - Conduct compliance audits to ensure full regulatory compliant with accurate filings and duties, and lead corrective action plans resulting from audits and compliance issues. - Coordinate release and delivery of shipments with customs, freight forwarders, carriers, and warehouses. - Address any customs-related issues such as holds, inspections, and compliance reviews. - Maintain required documentation for audit readiness and CBP recordkeeping requirements (19 CFR). - Collaborate with internal and external teams to provide customs guidance and operational support. - Stay current with regulatory changes from CBP and Partner Government Agencies (PGA) such as FDA, USDA, EPA, FWS, CDC and more. - Train and support team members in customs procedures, filing practices, and import/export compliance. - Stay updated on changes to import/export laws and regulations in countries where the company operates. - Identify and address risks related to trade compliance, including restricted-party transactions and violations of trade law. - Investigate and report trade compliance incidents, and implement corrective actions. Requirements: - U.S. Customs Broker License or CCS or CES certified with Duty Drawback program setup experience - Minimum 5+ years of experience in trade compliance with special focus in duty drawback - Solid knowledge of Import/Export Regulations and Product Classification. - Proven expertise in U.S. import/export procedures and regulatory environments. - Strong working knowledge of ACE, ABI systems, and classification tools. - Excellent attention to detail, accuracy, and time management. - Ability to communicate professionally with clients, vendors, and government agencies. - Proficiency in MS Office Suite and customs brokerage software (e.g., Mercury/ITS, CargoWise, Descartes, etc.). Preferred Qualifications: - Ability and success tracking records of establishing and maintaining a successful Duty Drawback program - Experience of filing import entries using ABI-approved vendor portal. - Background in customs audits or post-entry corrections (e.g., PSC, protests). #LI-EB1 #GS GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. GenScript USA Inc./ProBio Inc. maintains a drug-free workplace. Please note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform.