Informed. In Touch. In Sync.
Account Manager
Location
Pennsylvania
Posted
20 hours ago
Salary
0
Seniority
Mid Level
Job Description
Account Manager
Synchrony Group, LLC
• Lead cross-functional teams in support of client needs for all Synchrony clients • Monitor and manage assigned activities to ensure timely delivery of products and services • Foster and develop collaboration between internal teams and external vendors and partners to ensure innovative and collaborative solutions to client needs • Ensure team compliance with client contracts, timelines, and budgets • Oversee assigned program financial management and reporting • Work with other team members to ensure that Synchrony is meeting its goals, objectives, and corporate values • Support the development, presentation, and selling of high-quality deliverables • Accurately assess and relay client requests, comments, and concerns to the internal team • Ensure alignment of brand strategy to tactical execution • Actively participate in client presentations, selling the agency's point of view • Represent the organization in an appropriate manner • Attend client meetings, congresses, and communicate key learnings to team and client • Be a positive force for enhancing the work culture, consensus-building, and internal communications • Facilitate communication between team members and clients to maintain strong relationships and effective account management • Resolve conflict and celebrate success; set clear team priorities and help define success in terms of the whole team • Explain client/brand objectives and strategies to the internal team, partners, and vendors • Keep management apprised of: Critical internal Synchrony issues, concerns, and opportunities; Critical client concerns and opportunities; Brand accomplishments and tactics • Monitor industry and therapeutic area and best practices and advances to ensure that Synchrony and our clients are at the cutting edge or leading the field
Job Requirements
- Bachelor's degree required
- Minimum of 2-3 years’ experience in marketing and account/client services support or pharmaceutical marketing/sales and/or project management
- History of successful management of more than 1 million dollars of fee/year (preferred)
- Specific industry and/or therapeutic expertise is required
- Strong understanding of digital strategy and tactics, specifically in pharmaceutical marketing
- Experience in both professional and consumer tactics preferred
- Experience leading advertising initiatives- print or digital, websites, emails, banner ads, video production, media placement, brand planning, sales rep materials, branding, creative campaign development, promotional medical/marketing initiatives
Benefits
- competitive salaries
- generous paid time off
- excellent health insurance
- family leave
- 401(k) plan with employer matching
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