• Respond to inbound sales inquiries through email, phone, chat, or social media channels • Conduct outbound prospecting and lead generation to identify potential clients and business opportunities • Qualify leads and schedule appointments or demos for the sales team • Build and maintain strong relationships with existing and prospective clients • Manage and update CRM systems with accurate customer and sales information • Prepare quotations, proposals, contracts, and sales presentations • Follow up on leads, proposals, and pending client requirements to drive conversions • Coordinate with marketing and operations teams to ensure smooth client onboarding and service delivery • Monitor sales pipelines, track progress, and provide regular sales reports • Support account management activities and maintain customer satisfaction • Assist in achieving monthly and quarterly sales targets and KPIs • Conduct market research and competitor analysis to identify trends and opportunities • Handle customer concerns or inquiries professionally and escalate issues when necessary • Maintain organized records of communications, transactions, and client interactions • Participate in sales meetings, training sessions, and strategy discussions • Maintain regular follow-ups with warm leads and inactive clients to maximize sales opportunities • Coordinate with external clients to gather requirements and provide product or service information • Identify upselling and cross-selling opportunities within existing accounts • Prepare and submit accurate sales forecasts and pipeline updates to management • Support onboarding of new clients by ensuring smooth handoff and documentation completion • Track customer feedback and communicate insights to improve products, services, and sales processes • Assist in developing sales scripts, templates, and outreach strategies • Attend virtual networking events, webinars, or industry meetings to generate new business opportunities • Ensure all sales activities comply with company policies and procedures • Collaborate with the recruitment or operations team to align client expectations and delivery timelines

Role Description Enterprise Account Executive – Workforce Software - Selling our strategic HR solution to large enterprise accounts in a defined geographic territory. The product portfolio includes: - Time and Attendance - Staff Forecasting and Scheduling - Absence Management / Compliance - Labor Analytics - Target industries include: - High Tech - Financial Services - Education - Hospitality - Public Sector - Manufacturing - Retail - Consumer Packaged Goods (CPG) - Airlines - Utilities - Managing entire sales process from prospect generation, qualification, demonstrations, proposals, to closing sales. - Aggressive pipeline building through cold calling, networking, internet, etc. with an associated high close-rate of opportunities created. Must be tenacious with high energy and activity levels. - Responding to RFIs and RFPs. Must quarterback all elements of the sales campaign and work closely with the internal team. - Ability to co-ordinate and efficiently utilize a virtual sales team including inside sales representatives, solution consultants, proposal writers, and key partners. - Negotiating final terms and conditions for acquisition of our solution. Qualifications - 5+ years of experience selling enterprise applications to the C-Suite. - Experience selling enterprise Workforce Management (WFM), ERP, HR, Human Capital Management (HCM), or Supply Chain Management software systems and implementation services. - Experience selling to companies with greater than 5,000 employees. - SaaS and Cloud software experience. - Ability to consult with CFO's, CIO's, and VP's of HR. - Ability to co-sell with partners such as SAP, SuccessFactors, and Deloitte. - Hunter (direct sales to new logos) vs. Farmer (account management) mentality. - History of success, evidenced by regularly exceeding sales quotas. - Excellent writing skills, including preparation of detailed proposals. - Excellent presentation skills. - Strong verbal skills, most of the selling process occurs over the phone and internet prior to on-site meetings. - Enterprise solution sales expertise. - Team player and contributor. Requirements - 25%-30% travel within territory. Benefits - Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. - Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences. - Grow your career in an agile, fast-paced environment means plenty of opportunities to progress. - Continuously learn with ongoing training, development, and mentorship opportunities for even the most insatiable learner. - Be your healthiest with best-in-class benefits starting on Day 1 because healthy associates are happy ones. - Balance work and life with resources and flexibility to more easily integrate your work and your life. - Focus on your mental health and well-being; we're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. - Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.

• Proactively identify and develop new business opportunities within the UK logistics market. • Build and manage a consistent sales pipeline to achieve a target of 4–6 new client acquisitions per month. • Conduct end-to-end outreach, including lead generation, appointment setting, and high-level client meetings. • Convert prospects into long-term strategic partners through effective negotiation and closing. • Maintain meticulous CRM records and manage all client communication effectively. • Collaborate with internal operations teams to ensure the seamless onboarding of new accounts.

• Account Management: Own and manage a portfolio of accounts, including identifying growth opportunities, expanding existing customer ARR, and ensuring client success. • Business Development: Conduct outbound calls and emails to generate new business, and proactively identify opportunities to close net new customers. Manage the full sales cycle from initial contact to close. • Sales skills: Conduct comprehensive discovery calls to understand prospect needs and pain points. Deliver compelling product demonstrations and presentations. • Sales Strategy: Collaborate with Sales Development Representatives (SDRs) and Marketing to follow up on leads for pest control, lawn care, and HVAC companies. • Trade Show Engagement: Attend relevant trade shows and industry events to network, generate leads, and build lasting relationships with potential customers. This will require travel around 2-4 times per quarter. • Consultative Selling: Provide consultative sales expertise to identify client needs and deliver tailored solutions that drive measurable value, from streamlining technician efficiency to improving customer retention. • Pipeline Management: Maintain a robust pipeline of qualified prospects and forecast accurately using Applause's CRM tools. • Cross-functional Collaboration: Work closely with Customer Success, Product, and Marketing teams to ensure a seamless customer journey and maximize client satisfaction.