• Own end-to-end execution for backend systems and infrastructure • Own secure connectivity with banks and partners by provisioning host-to-host connections (SFTP), managing endpoint setup, and handling SSH + PGP key exchange and rotations. • Implement and validate end-to-end payment and data pipelines — from ISO 20022 parsing/validation (PAIN, CAMT) to real-world bank testing (penny tests), reconciliation, and production readiness. • Lead integration projects across both banking and enterprise systems, defining scope, designing the integration approach, and driving delivery for domestic + international payment flows. • Build and maintain customer-facing integrations between DualEntry and third-party platforms (AP/AR tools, billing, CRM, payroll, data warehouses), ensuring data accuracy, reliability, and clean sync behavior. • Debug and resolve connectivity, payment, and statement issues by tracing through logs, monitoring/observability tools, file payloads, and database records. • Increase reliability and scale by reducing manual work: automate onboarding and integration playbooks, standardize test frameworks, and build maintainable backend tooling that keeps pipelines stable. • Drive measurable outcomes that accelerate DualEntry’s product velocity and stability

• Overseeing the requirements, functional design, and measurable business outcomes of Salesforce solutions • Collaborating with multiple stakeholders, teammates, and delivery partners to implement the vision and transformation efforts • Leading projects through the requirements definition and solution design phases • Responsible for the overall solution design to meet business requirements and fulfill user stories • Leading a team of resources through the build, test, and deployment phases • Providing industry best practices as a trusted advisor to key business and technology stakeholders • Identifying areas of product growth

• Design cloud-native Azure architectures using CAF and Well-Architected Framework principles. • Define modern data estate architectures using Microsoft Fabric and Azure Databricks. • Define enterprise network architectures including hybrid connectivity and secure landing zones. • Architect modern, API-driven and event-based solution patterns. • Support presales pursuits, discovery workshops, and solution governance. • Provide delivery design assurance and architectural governance. • Develop level-of-effort estimates, architecture deliverables, and technical contributions to Statements of Work for client pursuits. • Traveling up to 50% annually to support sales pursuits.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Technical Solutions Engineer at Copia, you’ll enable our sales organization to move faster, deliver demos, and elevate the quality of technical conversations with prospects. - Partner with sales team members to support opportunities from early discovery through close - Deliver compelling product demonstrations tailored to industrial automation use cases - Conduct technical discovery sessions to understand prospect environments, requirements, and constraints - Assist with technical architecture discussions (networking, security, deployment options) - Maintain competitive awareness and help position Copia against alternative solutions - Identify and communicate technical risks early in the deal cycle - Capture deal-driven requirements and share structured feedback with Product and Engineering - Partner with Product to validate requirements and provide input on feature prioritization based on revenue impact - Assist with creation and delivery of internal sales enablement sessions on product capabilities and technical messaging - Document technical findings from discovery and ensure consistent internal handoff notes Qualifications - 3+ years experience in a technical, customer-facing role (Solutions Engineering, Technical Sales, Controls/Application Engineering, etc.) - Strong understanding of industrial automation technologies and workflows - Experience with tools such as Rockwell Studio 5000, Siemens TIA Portal, or equivalent - Comfortable presenting live demos and engaging with prospects of varying technical backgrounds - Ability to run structured discovery conversations and ask strong technical follow-up questions - Ability to explain technical concepts clearly to both technical and non-technical stakeholders - Ability to manage multiple opportunities and prioritize effectively - Experience navigating complex stakeholder groups (controls, IT, cybersecurity, engineering leadership) - Excellent communication skills and technical intuition - Experience working cross-functionally with Product, Engineering, and Sales Requirements - Nice to have: - Experience as a controls engineer - Experience supporting technical buying processes - Experience working with remote/hybrid teams - Familiarity with version control (Git) or software development workflows - Familiarity with OT backup and disaster recovery tools - Background in OT networking and security discussions - Familiarity with Hubspot CRM Benefits - Unlimited PTO - Employer-subsidized healthcare through Aetna - Commuter benefits - In-office lunches - Generous equity packages for full-time, permanent employees Company Description Copia Automation brings modern developer tools and resiliency to industrial automation. Our product provides Git-based source control for automation professionals as well as remote, real-time monitoring of the entire plant floor + state of the art backup and recover technology. We are a well-funded startup with a growing list of happy customers throughout the industrial space. Copia is growing extraordinarily fast! Join a best-in-class start-up with huge amounts of upside and impact. Our headquarters is in New York City.