Hitachi Solutions America

• Assisting customers to maximise returns on their Dynamics investment • Developing long lasting and high-quality business relationships with clients • Working directly with clients to understand their business strategy, programme requirements & processes • Demonstrating future state solution enactment of the articulated programme • Utilising specialist knowledge of business processes and the Microsoft Dynamics / CRM product suite • Providing solution demonstrations • Developing original approaches to improve or replace existing processes and procedures • Designing bespoke solutions • Documenting the Programme Solution Design • Supporting Lead Consultants in their review of functional specifications for clients of high complexity • Acting as the single point design authority between Solution Architects • Guiding Client Programme Directors & Project Managers

• You qualify opportunities together with the Commercial Lead and define the engagement approach. • You design and present solutions (materials, demos, presentations — also at events). • You run customer workshops and translate requirements/agenda into a robust solution vision. • You coordinate internal stakeholders (Sales/Delivery/Marketing) and drive the pre-sales process end-to-end. • You identify and document compelling customer success stories/references that demonstrate our capabilities and successful projects. • You support proposal work and customer meetings with a clear storyline, effort estimates, and commercial input.

• Architect end-to-end machine learning and data science solutions on Azure and Databricks, from feature engineering through model serving and monitoring. • Design and govern MLOps pipelines using Databricks MLflow, Model Serving, and related tooling to enable repeatable, production-grade model deployment. • Architect generative AI solutions including Retrieval-Augmented Generation, agentic workflows, fine-tuning, document intelligence, embeddings, evaluation frameworks, and computer vision. • Contribute to modern data estate architectures using Microsoft Fabric and/or Azure Databricks, including lakehouse patterns and medallion architecture, to support ML and analytics workloads. • Contribute to client data strategy engagements including maturity assessments, analytics roadmaps, and governance frameworks in partnership with practice leadership. • Independently lead client-facing presales engagements, discovery workshops, and architecture reviews as the primary technical authority on data science and AI pursuits. • Develop level-of-effort estimates, architecture deliverables, and technical contributions to Statements of Work for client pursuits. • Provide delivery design assurance and architectural governance across active data science and AI engagements, including code reviews of Python, PySpark, and ML model implementations. • Design cloud-native Azure architectures using CAF and Well-Architected Framework principles as they apply to AI and data workloads.

Role Description Hitachi Solutions is looking for a high-impact Solution Sales Professional (SSP) to lead the next frontier of our AI growth: in industry focused Data & AI solutions. The ideal candidate is a seasoned solution sales professional who bridges deep industry knowledge with hands-on expertise in Microsoft Azure Data & AI technologies. You bring a consultative mindset and the credibility to engage C-suite stakeholders — translating complex technical capabilities into compelling business outcomes that resonate at the board level. Key Responsibilities: - Strategic Leadership: - Lead strategic conversations with enterprise clients, uncovering high-value opportunities where AI-driven solutions can transform operations, accelerate decisions, and drive measurable ROI. - Partner closely with advisory and architecture teams to shape early-stage opportunities and position customer strategic roadmap and transformation engagements. - Comfortable whiteboarding with an IT architect and presenting a business case to a CFO. - Revenue Growth: - Own and grow a regional or vertical book of business, building pipeline from the ground up through executive relationships, partner co-sell motions, and targeted demand generation. - Proven track record of winning competitive deals and applying the right pressure at the right moment. - Microsoft Ecosystem Expertise: - Maintain a deep understanding of the Microsoft solution area, including AI Business solutions, Data and Analytics, Data Science, AI/ML, security, and Modern development solutions. - Proactively build relationships with Microsoft account teams, Industry sellers, and Solution Specialists. - Industry Expertise: - Deep, firsthand knowledge of at least one, and ideally two or more, of the following industries: Discrete or Process Manufacturing, Health & Life Sciences, Consumer Packaged Goods, Insurance, Retail, or Construction. - Understand how these businesses operate, where the margins are made and lost, and where AI and data solutions create the most transformative impact. - Thought Leadership: - Represent the company at industry events, conferences, and executive roundtables by delivering compelling presentations. - Thought leadership is a core part of how you grow the business. Qualifications - Solution Sales experience in a large consulting firm, preferably a Microsoft Partner. - Mandatory experience in Consulting Sales. - Setting Go To Market Strategy for Data & AI is mandatory. - Knowledge of the Microsoft Ecosystem is mandatory. - 10+ years in Technical Sales or Solution Architecture and Professional Services. - Advanced understanding of Azure AI Services and Data Platforms. - Proven expertise in one or more of the following industries: Discrete or Process Manufacturing, Health & Life Sciences, Consumer Packaged Goods, Insurance, Retail, or Construction. - Demonstrated track record of meeting or exceeding revenue targets in a complex, consultative selling environment. Benefits - Annual Sales Incentive plan. - Medical, Dental and Vision Coverage. - Life Insurance and Disability Programs. - Retirement Savings with Company Match. - Paid Time Off. - Flexible Work Arrangements including Remote Work.

Company Description Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our industry focus, expertise, and intellectual property is what truly sets us apart. We have earned, and continue to maintain, a strategic relationship with Microsoft. Recognized for our achievements - teaming with our clients to deliver innovative digital solutions and services - is how we have achieved year after year recognition. As their trusted advisor, we support our clients to deliver on their strategic business initiatives as they unify, automate, and modernize their data and operations to increase efficiency, reduce costs, and enhance their customer’s experience. Our over 3,000 team members across 14 countries, and our 18 years of 100% focus on Microsoft technologies and business applications, is how we deliver excellence through expert services and industry-focused cloud solutions. A part of Hitachi, Ltd., our company has a long and rich history of innovation, financial strength, and international presence of one of the world’s largest companies. Since 1910, Hitachi, Ltd. has been a leader in manufacturing innovative products and solutions that support industry and social infrastructure around the globe supported by 303,000 employees in over 100 countries and across 864 companies. Job Description The Senior Director, Project Services is a leadership role responsible for the strategic and operational oversight of Project Services organization. This role owns the Project Management discipline end-to-end, including people leadership, delivery standards, performance management, and capability development for all Project Managers. Reporting into the VP, Delivery Excellence & Operations, the Senior Director leads multiple Directors of Project Services, each responsible for a defined team of Project Managers. Through these leaders, the Senior Director ensures consistent, high-quality project delivery outcomes, strong customer satisfaction, and a scalable, sustainable Project Management practice. This role plays a critical part in advancing delivery excellence by driving consistency in methodology and execution, developing Project Management talent, and fostering a culture of accountability, continuous improvement, and client-centric delivery. Key Responsibilities People & Leadership - Provide strategic leadership for the Project Management team, with accountability for performance, engagement, development, and retention. - Lead, coach, and empower the Directors of Project Services, ensuring strong people leadership, clear accountability, and consistent management practices across all Project Managers. - Ensure effective career development planning, performance management, succession planning, and role clarity for Project Managers at all levels. - Partner with Human Resources to support effective hiring, onboarding, performance feedback, recognition, and corrective action where required. - Champion Hitachi Core Values to build a high-performing Project Services organization. - Own and oversee the mid-year and annual performance management process for Project Services. Delivery Excellence & Governance - Establish and maintain project management standards and best practices to ensure predictable, high-quality delivery outcomes. - Ensure consistent application of delivery methodologies, controls, and reporting across the project portfolio. - Drive a strong customer-first mindset across the PM community through coaching, mentoring, and feedback via the Directors. - Provide senior oversight and escalation support for at-risk or complex projects, ensuring timely intervention and recovery. - Work closely with the Governance team to ensure compliance within the defined parameters and drive timely execution for action required by the Project Services team. - Partner closely with Delivery Go-to-Market, the Domain, and Sales to align Project Services with broader delivery and business objectives. Workforce Planning & Resourcing - Partner with the Americas Resourcing Group to support centralized staffing, utilization management, and capacity planning for Project Managers. - Collaborate with GDC Global Development Centre and regional leaders to optimize staffing models and ensure the right PM capabilities are aligned to project demand. - Ensure appropriate workforce planning to balance utilization, employee well-being, and delivery quality. Performance Management & Reporting - Track key metrics for Project Services, including utilization, project health and delivery performance. - Hold Team accountable for driving action on key metrics, PM performance, upskilling, certifications, and development goals. - Own Project Services performance reporting, including regular Rhythm of the Business (ROB) reporting. - Use data-driven insights to identify trends, risks, and improvement opportunities across the project portfolio. Strategic Contribution - Lead and contribute to initiatives that advance delivery excellence, operational maturity, and scalability of the Project Services function. - Act as a thought leader for Project Management within the organization, continuously improving tools, processes, and ways of working. - Support organizational change initiatives related to delivery transformation, growth, and innovation. Qualifications - Proven experience building, scaling, and leading a Project Management function within a professional services or technology delivery environment. - 10+ years of experience in project delivery and people leadership, with demonstrated success leading large teams and multiple people managers. - PMP certification required - Candidates with PROSCI certification (or equivalent) preferred - Strong leadership capability with a focus on coaching, mentoring, and developing high-performing teams. - Excellent communication and stakeholder management skills, with the ability to influence at senior and executive levels. - Deep understanding of project delivery governance, performance management, and portfolio-level oversight. - Strong analytical and organizational skills, with experience defining, tracking, and acting on delivery and utilization metrics. - Customer-centric mindset with a track record of driving consistent, high-quality delivery outcomes. - Strong technical skills with Project Management Tooling (Microsoft Project, Azure DevOps, or equivalent tools) Core Competencies - Strategic Thinking - People Leadership & Talent Development - Client Focus - Impact and Influence - Operational Excellence - Continuous Improvement - Adaptability Additional Information Base Salary Pay Range*: $190,000 - $259,000 USD $180,000 - $247,000 CAD *The current applicable Base Salary Pay Range for this role is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills relevant to the role, internal equity, alignment with market data, or other law. WHILE THIS ROLE IS REMOTE, YOU MUST BE A CITIZEN OF THE UNITED STATES/CANADA, OR HAVE THE ABILITY TO WORK WITHIN THE USA/CANADA WITHOUT SPONSORSHIP. We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Other Compensation / Benefit Overview In addition to Base Salary, the successful candidate may be eligible to participate in the following plans / programs, upon satisfying all hiring requirements: - Bonus Plan - Medical, Dental and Vision Coverage - Life Insurance and Disability Programs - Retirement Savings with Company Match - Paid Time Off - Flexible Work Arrangements including Remote Work We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All your information will be kept confidential according to EEO guidelines #REMOTE #LI-TG1 We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. Beware of scams Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) [email protected] domain email address regarding your application and interview requests. All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.

• Expertise in providing development solutions in a D365 FO environment • Full lifecycle application development. • Tailor software solutions, customizations and enhancements for customers using D365F&O. • Participate in modifying and improving business solutions design. • Refactoring of existing products in order to improve compliance, consistency, robustness & performance. • Participate in R&D initiatives when required.

• Work as Supply Chain Management Business Analyst on the assigned engagement • Present Conference Room Pilot showing D365 fit to the customers organization • Advise customer organization on D365 FO usage and help minimize gaps between standard AX customer's business processes with creative configuration • Participate in the implementation as a subject matter expert and represent customer's business requirements • Ability to understand, communicate, interpret client business processes and requirements • Prepare Business Process Discovery Documents • Prepare functional specification for customizations required for D365 FO implementations • Prepare User Manuals and Training Plans • Provide pre go live and post go live end user support • Ensures project documents are complete and project is delivered successfully as per the plan

• Work as Supply Chain Management Business Analyst on the assigned engagement • Present Conference Room Pilot showing D365 fit to the customers organization • Advise customer organization on D365 FO usage and help minimize gaps between standard AX customer's business processes with creative configuration • Participate in the implementation as a subject matter expert and represent customer's business requirements • Ability to understand, communicate, interpret client business processes and requirements • Prepare Business Process Discovery Documents • Prepare functional specification for customizations required for D365 FO implementations • Prepare User Manuals and Training Plans • Provide pre go live and post go live end user support • Ensures project documents are complete and project is delivered successfully as per the plan

• Provide strategic leadership for the Project Management team • Lead, coach, and empower the Directors of Project Services • Ensure effective career development planning and performance management • Establish and maintain project management standards and best practices • Provide senior oversight for at-risk or complex projects • Track key metrics for Project Services and hold the team accountable • Lead and contribute to initiatives that advance delivery excellence

• Execute. This means being constantly biased towards action, knowing the data, being in the details, setting a high bar and building strong collaborative relationships with other teams, thinking boldly, disambiguating, always thinking of the customer first, and rapidly iterating towards something demonstrably awesome. • Learn. Always exploring new techniques and technologies. Collaborating with team members and helping to push the practice forward. • Design and Deploy. Ability to design and deploy end-to-end AI systems and pipelines • Communicate. Ability to communicate clearly with clients and peers. • Requirements Gathering. Ability to work with business to define requirements to solve business problems and translate those into solutions • Management. Ability to manage your time and client expectations, as well as complete quality work on time and within budget