Copia Automation

Title: Sales Development Representative Location: Manhattan, NY Department: Sales Job Description: Who you are Copia Automation is looking for a Sales Development Representative to join our growing team in Copia's Manhattan, NY office. As an SDR, you will be responsible for identifying ideal prospects, leading initial discovery meetings, generating new business opportunities and helping your sales director manage leads through the sales pipeline. You will work closely with the sales team to ensure that our company’s goals are met. We are looking for someone who has excellent communication skills, a strong work ethic and a proven track record of success. Heavy cold calling on a daily basis is a large part of this role. To be successful, applicants need to have a confident vocal presence and the ability to think on their feet when speaking to prospects. If you are a self-motivated individual with a passion for sales, we encourage you to apply! On Target Earnings for this role is $75K-$85K. About Us Copia Automation is rebuilding a 50-year old, $170-billion industrial market from the ground up by rethinking the command and control layer, and developer tools that power process automation in almost every industrial vertical. Backed by some of the world’s most respected investors, we’re starting by creating a complete developer toolchain for industrial automation that will change how factories are built. See more at copia.io. What you'll do - Identify potential customers and generate new business opportunities for the company - Contact and qualify potential customers - Set meetings for your Sales Director and follow up on leads - Track progress towards meeting sales goals - Collaborate with the sales team and the Director of Sales to develop strategies for reaching sales targets - Use customer relationship management (CRM) software to manage leads and sales activities - Stay up-to-date on market trends, competition, and industry developments - Provide regular reports on sales activities and results to management What you need - 1 - 2 years of experience in sales, customer service or a related field - Proficiency in customer relationship management (CRM) software - Strong verbal and written communication skills - Ability to build and maintain relationships with potential clients - Knowledge of sales techniques and strategies - Strong problem-solving and negotiation skills - Time management and organizational skills - Ability to work independently and as part of a team - Flexibility and adaptability to change - A desire to learn and grow in the sales field $65,000 - $85,000 a year Come join us! Copia is growing extraordinarily fast. Join a best-in-class start-up with huge amounts of upside and impact. Our headquarters is in New York, but our team is remote throughout North America. At Copia, we don’t just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our customers, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. If you’re good at what you do, come as you are. The more inclusive we are, the better our work will be. Copia is proud to be an equal opportunity workplace.

Copia Automation brings modern developer tools and resiliency to industrial automation. Our product provides Git-based source control for automation professionals as well as remote, real-time monitoring of the entire plant floor + state of the art backup and recover technology. We are a well-funded startup and with a growing list of happy customers throughout the industrial space. As a Copia employee, you’ll solve challenging, unique, and meaningful problems alongside passionate coworkers, while we change the way everything gets built. Who you are: You’re a highly technical, customer-facing problem-solver who thrives at the intersection of controls engineering and software. You enjoy helping sales team members and prospects understand complex technical ideas and translating those into practical, executable outcomes. You’re comfortable in industrial automation environments (PLCs, HMIs, OT networks, etc.) and excited about helping customers evaluate and adopt modern tooling that improves their workflows. As a Technical Solutions Engineer at Copia, you’ll enable our sales organization to move faster, deliver demos, and elevate the quality of technical conversations with prospects. PLEASE NOTE: ONLY CANDIDATES IN EASTERN AND CENTRAL TIME ZONES ARE ELIGIBLE FOR THIS ROLE. What you'll do: - Partner with sales team members to support opportunities from early discovery through close - Deliver compelling product demonstrations tailored to industrial automation use cases - Conduct technical discovery sessions to understand prospect environments, requirements, and constraints - Assist with technical architecture discussions (networking, security, deployment options) - Maintain competitive awareness and help position Copia against alternative solutions - Identify and communicate technical risks early in the deal cycle - Capture deal-driven requirements and share structured feedback with Product and Engineering - Partner with Product to validate requirements and provide input on feature prioritization based on revenue impact - Assist with creation and delivery of internal sales enablement sessions on product capabilities and technical messaging - Document technical findings from discovery and ensure consistent internal handoff notes What you'll need: - 3+ years experience in a technical, customer-facing role (Solutions Engineering, Technical Sales, Controls/Application Engineering, etc.) - Strong understanding of industrial automation technologies and workflows - Experience with tools such as Rockwell Studio 5000, Siemens TIA Portal, or equivalent - Comfortable presenting live demos and engaging with prospects of varying technical backgrounds - Ability to run structured discovery conversations and ask strong technical follow-up questions - Ability to explain technical concepts clearly to both technical and non-technical stakeholders - Ability to manage multiple opportunities and prioritize effectively - Experience navigating complex stakeholder groups (controls, IT, cybersecurity, engineering leadership) - Excellent communication skills and technical intuition - Experience working cross-functionally with Product, Engineering, and Sales Nice to have: - Experience as a controls engineer - Experience supporting technical buying processes - Experience working with remote/hybrid teams - Familiarity with version control (Git) or software development workflows - Familiarity with OT backup and disaster recovery tools - Background in OT networking and security discussions - Familiarity with Hubspot CRM Come join us! Copia is growing extraordinarily fast! Join a best-in-class start-up with huge amounts of upside and impact. Our headquarters is in New York City.

• Be the technical authority in Copia's most important enterprise opportunities, owning discovery, evaluation design, architecture recommendations, and executive communication • Partner directly with Strategic Sales Directors to drive complex, multi-stakeholder deals from first conversation through signed agreement and successful deployment • Translate industrial engineering reality into business and compliance language for audiences ranging from plant floor engineers to Fortune 500 CISOs • Build the technical evaluation playbooks, reference architectures, and POC frameworks the next SE hire will use on day one • Contribute directly to deal outcomes in Utilities, DoD/Aerospace, Food and Beverage, CPG, and Data Center verticals • Represent Copia at industry events and customer advisory sessions as a credible voice in OT security, resilience, and industrial automation modernization • Lead technical discovery across OT, IT, Controls Engineering, and Security stakeholders within the same enterprise account • Build and execute formal evaluation project plans with defined milestones, success criteria, and exit criteria • Deliver tailored demonstrations and technical presentations to both plant floor engineers and C-suite executives • Identify and surface technical risks early in the deal cycle before they become blockers or surprises • Author technical sections of proposals, RFP responses, and security questionnaires • Develop and maintain reusable technical collateral including reference architectures, deployment guides, and objection-handling playbooks • Guide customers through modernization of automation engineering workflows using ICLM principles • Discuss version control for PLC logic and change management for control systems in practical, operational terms • Translate DevOps-style engineering practices into OT-relevant language that resonates with automation teams • Identify workflow gaps and present Copia's ICLM framework as the structured, proven path forward • Engage customers on ICS security risks, regulatory obligations including NIS2, NERC CIP, IEC 62443, NIST CSF, and FDA 21 CFR Part 11, and OT-specific threat models • Support conversations around network segmentation, Purdue model architecture, and cloud integration constraints in air-gapped or hybrid OT environments • Evaluate customer architecture against OTDR requirements and assist in defining and documenting their OT disaster recovery posture • Serve as a credible voice in conversations with OT Security teams, CISOs, and compliance stakeholders • Recommend Copia deployment approaches across single-site pilots and multi-facility enterprise rollouts at scale • Identify OT infrastructure constraints, network segmentation requirements, and integration dependencies before they become deployment issues • Collaborate with Copia's Deployment and Customer Success teams to ensure implementation success and clean handoffs • Define and document post-pilot expansion pathways with clear technical and commercial milestones • Develop reusable technical frameworks, demo environments, and evaluation playbooks that scale beyond individual deals • Mentor and onboard future Solutions Engineers as the team grows • Contribute structured product feedback from the field, surfacing capability gaps, integration questions, and customer objections with enough specificity to be actionable for engineering • Represent Copia at industry events, customer advisory sessions, and technical forums

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Technical Solutions Engineer at Copia, you’ll enable our sales organization to move faster, deliver demos, and elevate the quality of technical conversations with prospects. - Partner with sales team members to support opportunities from early discovery through close - Deliver compelling product demonstrations tailored to industrial automation use cases - Conduct technical discovery sessions to understand prospect environments, requirements, and constraints - Assist with technical architecture discussions (networking, security, deployment options) - Maintain competitive awareness and help position Copia against alternative solutions - Identify and communicate technical risks early in the deal cycle - Capture deal-driven requirements and share structured feedback with Product and Engineering - Partner with Product to validate requirements and provide input on feature prioritization based on revenue impact - Assist with creation and delivery of internal sales enablement sessions on product capabilities and technical messaging - Document technical findings from discovery and ensure consistent internal handoff notes Qualifications - 3+ years experience in a technical, customer-facing role (Solutions Engineering, Technical Sales, Controls/Application Engineering, etc.) - Strong understanding of industrial automation technologies and workflows - Experience with tools such as Rockwell Studio 5000, Siemens TIA Portal, or equivalent - Comfortable presenting live demos and engaging with prospects of varying technical backgrounds - Ability to run structured discovery conversations and ask strong technical follow-up questions - Ability to explain technical concepts clearly to both technical and non-technical stakeholders - Ability to manage multiple opportunities and prioritize effectively - Experience navigating complex stakeholder groups (controls, IT, cybersecurity, engineering leadership) - Excellent communication skills and technical intuition - Experience working cross-functionally with Product, Engineering, and Sales Requirements - Nice to have: - Experience as a controls engineer - Experience supporting technical buying processes - Experience working with remote/hybrid teams - Familiarity with version control (Git) or software development workflows - Familiarity with OT backup and disaster recovery tools - Background in OT networking and security discussions - Familiarity with Hubspot CRM Benefits - Unlimited PTO - Employer-subsidized healthcare through Aetna - Commuter benefits - In-office lunches - Generous equity packages for full-time, permanent employees Company Description Copia Automation brings modern developer tools and resiliency to industrial automation. Our product provides Git-based source control for automation professionals as well as remote, real-time monitoring of the entire plant floor + state of the art backup and recover technology. We are a well-funded startup with a growing list of happy customers throughout the industrial space. Copia is growing extraordinarily fast! Join a best-in-class start-up with huge amounts of upside and impact. Our headquarters is in New York City.