• Develop and maintain long-term relationships with clients and key stakeholders on the client side. • Understand client business models, operational processes, and payment-related needs. • Monitor and forecast key payment performance metrics. • Create development plans for assigned clients. • Collaborate with PSP Business Development, Technical teams, Business Account Managers, and other stakeholders to resolve issues and drive successful outcomes. • Communicate client requirements and feedback to internal teams. • Identify opportunities to improve account management processes and implement initiatives that enhance efficiency and service quality.

• Responsibility for the sustainable development and targeted expansion of the sales territory • Establish and maintain long-term partnerships with hospitals and interventional physicians in radiology, vascular surgery and cardiology • Provide technical consultation and clinical support for the use of Penumbra’s innovative products • Independently execute product launches and deliver compelling presentations to clinicians and procurement teams • Conduct strategic analysis, develop and further grow existing accounts and identify new market opportunities • Build and maintain close relationships with relevant healthcare decision-makers and key opinion leaders • Implement regional sales and marketing strategies with a high degree of autonomy • Actively support interventional procedures and provide hands-on assistance in the clinical environment • Represent Penumbra at congresses, workshops and professional events

Role Description We're looking for a performance-driven Paid Ads Manager - Google to lead the planning, execution, and optimization of paid advertising campaigns across Google platforms for ecommerce brands. This role combines strategic media buying, campaign analysis, and conversion-focused optimization to drive scalable growth and maximize return on ad spend. The ideal candidate is analytical, proactive, and experienced in managing high-performing Google Ads campaigns across Search, Shopping, Performance Max, and retargeting. - Design, implement, and manage paid advertising campaigns in Google - Develop audience targeting strategies, ad creatives, and campaign structures aligned with marketing goals - Monitor daily performance metrics including ROAS, CPA, CTR, CPC, and conversion rates - Conduct A/B testing on creatives, copy, audiences, and landing pages to improve performance - Optimize budgets and bidding strategies to maximize ROI and scale winning campaigns - Collaborate with creative, CRO, and marketing teams to align messaging and funnel strategy - Track and report campaign performance using Google Analytics, platform dashboards, and reporting tools - Stay updated on platform policy changes, trends, and best practices in paid media - Perform other marketing and lead-gen related tasks as needed Qualifications - 3+ years managing Google Ads campaigns for ecommerce brands (Shopping, Performance Max, Search, and retargeting) - Experience managing spend of $10k - 50k+ per month (preferably ecommerce brands) - Intermediate experience in Google Sheets / Excel for basic campaign reporting - Familiarity with ad targeting and segmentation techniques - Strong written and verbal English communication skills - Ability to work full-time EST Requirements - Experience working in an agency environment (US experience preferred) - Certifications or experience running Meta ads campaigns - Familiarity with Gmail and Slack for internal comms

Role Description We’re at an exciting growth stage and are looking to hire a talented Jnr. Account Manager. In this role, you will be the primary point of contact for some of our most strategic clients, ensuring their success with IPInfo data. You’ll manage relationships, identify opportunities for growth, and work cross-functionally to deliver exceptional results. Key Responsibilities - Client Relationship Management: - Build and maintain strong, enduring relationships with accounts. - Serve as the primary point of contact for client communications, ensuring satisfaction and retention. - Account Growth & Strategy: - Identify upsell and cross-sell opportunities to expand account revenue. - Develop a deep understanding of client needs, challenges, and goals, aligning IPInfo datasets to deliver value. - Partner with clients to create strategies for maximizing their ROI from our services. - Project & Issue Management: - Act as the liaison between clients and internal teams (e.g., support, product, engineering) to address technical issues or escalations. - Manage client onboarding and implementation, ensuring a seamless experience. - Reporting & Insights: - Provide clients with regular reports, insights, and recommendations to optimize their use of IPInfo services. - Monitor account performance metrics, client feedback, and renewal risk, and act proactively to resolve issues. - Collaboration & Leadership: - Work closely with the sales, marketing, and product teams to deliver a cohesive customer experience. - Advocate for client needs within the company, influencing product roadmaps and priorities. Qualifications - Experience: - 1-2 years of experience in account management, customer success, or a similar role, preferably in the SaaS or data services industry. - Track record of managing SMB and Enterprise accounts with measurable results in revenue growth and retention. - Skills: - Strong understanding of IP data, networking, or related technologies (preferred, but not mandatory). - Exceptional communication and presentation skills, with the ability to engage both technical and business audiences. - Proficiency in using CRM tools (e.g., Salesforce, HubSpot) and analytics platforms to track client success metrics. - AI proficiency (Claude and ChatGPT). - Personality Traits: - Highly organised and detail-oriented, with a proactive approach to problem-solving. - Customer-centric mindset with a focus on building long-term relationships. - Collaborative team player who thrives in a fast-paced, dynamic environment. Benefits - Competitive salary and performance-based bonuses. - Flexible remote working options. - Opportunities for professional growth and development in a high-growth tech company. - A collaborative and inclusive team culture that values innovation and customer success.