• You will serve as the theater MSP lead, the subject matter expert and primary catalyst for MSP growth within the assigned geographic region. • Document each partner's current service offerings, their GTM plans and the expansion potential with these partners. • Work closely with the AE/SE in the account to expand existing services offerings. • Identify and help create and launch new service offerings with the MSP. • Serve as primary point of contact for MSP for all GTM and partner activities including QBRs, Service Creation, Program requirements & incentives, engagement with Everpure sales teams on opportunities for MSP offers. • For each XaaS offering, identify the top MSPs in the territory who are not currently in the Everpure MSP program. • Serve as the primary lead for the entire lifecycle from identification, to pitching Everpure value to MSP, to helping create a service offering and program participation resulting in a transaction. • You will be the subject matter expert for region for all MSP and program related questions and queries from sales teams.

Role Description Transit Technologies is seeking an exceptional Senior Product Manager – Salesforce Platform to own and transform our Salesforce ecosystem across the enterprise. This role will serve as the single-threaded owner of Salesforce, responsible for defining the vision, roadmap, governance, and execution of a scalable CRM and revenue systems architecture spanning Sales Cloud, Revenue Cloud, Service Cloud, and all associated integrations. You will partner closely with Revenue Operations, Sales, Marketing, Finance, Customer Success, and Engineering to evolve Salesforce from a developing environment into a mature, trusted, enterprise system of record. This role is central to how Transit Technologies drives forecasting accuracy, pipeline visibility, revenue intelligence, operational efficiency, and go-to-market alignment. You will operate at the intersection of product management, revenue operations, systems architecture, and data strategy — building the foundation that enables the business to scale. What You’ll Own - Salesforce Platform Strategy & Ownership - Own the end-to-end Salesforce platform vision, strategy, and roadmap across Sales Cloud, Revenue Cloud, and Service Cloud. - Define Salesforce as the enterprise system of record supporting growth and GTM strategy. - Establish platform governance, standards, and scalable architecture principles. - Drive prioritization of enhancements, technical debt reduction, and platform maturity initiatives. - Lead build vs. buy decisions for Salesforce-native capabilities and third-party solutions. - Revenue Operations & Go-To-Market Enablement - Partner with Revenue Operations, Sales, Marketing, and Finance to translate business needs into scalable system solutions. - Optimize lead-to-opportunity, quote-to-cash, and customer lifecycle workflows. - Improve forecasting accuracy, pipeline visibility, and revenue reporting. - Enable GTM teams with automation, insights, and tools that increase productivity and efficiency. - Support alignment between commercial strategy and system design. - Data Governance & Platform Integrity - Own Salesforce data quality, governance, and lifecycle management. - Define standards for data structure, deduplication, enrichment, and validation. - Establish KPIs to measure data health, adoption, and system performance. - Ensure accurate reporting, dashboards, and executive visibility. - Drive consistency across all CRM data inputs and downstream systems. - Integrations & Enterprise Systems Architecture - Own Salesforce integrations across HubSpot, Sage Intacct, Gong, and other GTM and financial systems. - Ensure seamless data flow across lead management, revenue operations, and financial systems. - Partner with Engineering to design scalable, secure, and reliable integrations. - Rationalize overlapping tools and reduce system redundancy. - Establish integration governance, monitoring, and reliability standards. - Delivery, Execution & Platform Evolution - Translate business requirements into clear product priorities and execution plans. - Partner with Salesforce Admins, Engineering, and vendors to deliver enhancements. - Manage a prioritized backlog balancing quick wins and long-term platform investment. - Drive cross-functional planning and execution discipline. - Ensure timely and high-quality delivery of platform improvements. - Adoption, Change Management & Enablement - Drive Salesforce adoption across the organization through structured enablement and training. - Serve as the primary Salesforce subject matter expert across the business. - Lead change management for new workflows, features, and system enhancements. - Build trust through consistency, transparency, and delivery excellence. - Continuously improve user experience and system usability. Qualifications - 7+ years of experience in Product Management, Salesforce Platform Management, Revenue Systems, or CRM ownership roles. - Proven success owning and scaling Salesforce in a growing or low-maturity environment. - Demonstrated experience cleaning up fragmented CRM implementations and building scalable systems. - Deep expertise in Sales Cloud with familiarity across Revenue Cloud and Service Cloud. - Experience integrating Salesforce with tools such as HubSpot, Sage Intacct, Gong, or similar systems. - Strong understanding of CRM architecture, data governance, and GTM processes. - Experience working closely with Revenue Operations, Sales, Marketing, and Finance stakeholders. - Strong stakeholder management, communication, and execution skills. - Background in B2B SaaS, enterprise software, or high-growth technology environments preferred. - Salesforce certifications (Admin, Advanced Admin, or equivalent) preferred. Benefits - This is a foundational platform role at the center of how Transit Technologies scales. - You will define how revenue systems operate across a rapidly growing enterprise software platform. - You will have direct impact on forecasting accuracy, operational efficiency, and go-to-market execution. - You will partner with leaders across Product, Revenue, Finance, and Engineering to build a unified system of truth. - This is an opportunity to take ownership of a critical enterprise platform and shape how a scaling company operates. - If you are a systems-minded product leader who thrives in ambiguity, complexity, and transformation, this is your opportunity to build something enduring.

Role Description The Account Management organization is seeking a results-driven and people-focused leader to manage a team of Food and Beverage Account Managers. In this role, you will lead growth and retention efforts across a portfolio of Square's SMB F&B merchants, ensuring your team delivers consistent, high-quality customer engagement and measurable business outcomes. You will report directly to the Head of US SMB Account Management. As a team leader, you will empower a high-performing group of 10-12 Account Managers, driving results in revenue expansion, software adoption, and churn reduction. You'll foster a data-driven, mission-aligned culture while prioritizing coaching and team development. You will not be sitting on the sidelines; the role will require you to get deep into the work alongside your team. This is a cross-functional role where you will partner closely with Product, Operations, and Sales to ensure strong execution, share merchant feedback, and support our mission of Economic Empowerment. You Will: - Lead and develop a remote team of 10-12 Account Managers focused on growth and retention for SMB Food and Beverage merchants. - Drive measurable outcomes in upsell, retention, and customer satisfaction through strong pipeline management and consistent coaching. - Drive performance through structured 1:1s, pipeline reviews, accountability, and team cadences. - Partner cross-functionally to surface merchant insights, resolve escalations, and improve the overall customer experience. - Support leadership in executing team OKRs and implementing program improvements. - Identify enablement opportunities and reinforce best practices across the team. - Serve as a senior escalation point for complex or high-impact merchant situations. - Travel approximately once per quarter for team events or customer meetings. Qualifications - 8–10+ years of experience in Account Management, Sales, Business Development, or Marketing. - 3–5 years of direct people management experience in a quota-carrying or performance-driven environment. - Experience working with SMB or Mid-Market F&B businesses. - A track record of consistently exceeding revenue and retention goals. - Strong coaching skills with demonstrated ability to improve performance across a team. - Experience working cross-functionally to resolve issues and improve processes. - Excellent written and verbal communication skills. - Fluidity leveraging AI in day-to-day work and an all-around builder mentality. Requirements - Block takes a market-based approach to pay, and pay may vary depending on your location. - U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. - The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. - Zone A: ($180,000 - $270,000) - Zone B: ($167,400 - $251,200) - Zone C: ($158,400 - $237,600) - Zone D: ($149,400- $224,200) - Amounts listed above include target variable compensation. Benefits - Remote work. - Medical insurance. - Flexible time off. - Retirement savings plans. - Modern family planning.

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Strategic Account Management organization is looking for a tenured customer-facing professional to manage relationships with some of Square's largest sellers in the Food and Beverage vertical. The Strategic Account Management program establishes, retains, and grows Square's most valuable and engaged sellers. You will work with business owners and c-level executives to find creative ways for Square's first and third party ecosystem to solve their complex business needs across verticals and channels. You will enable sellers to grow with Square while serving as an upmarket seller advocate to product teams. The ideal candidate is a consistent over-performer on all key performance metrics in their current role. They engage customers and influence internal stakeholders through excellent storytelling, organization, and persistence. They are comfortable leveraging technical frameworks for product solutions and are strongly tuned into commerce trends. They consistently identify "mutual win" opportunities, while navigating complex projects and negotiations. They are driven by serving customers, can work independently, and thrive in ambiguous environments. The ideal candidate will reside within 50 miles of Seattle. You will: - Manage a book of 50 Strategic Food & Beverage Sellers in the Seattle area and across the West Coast - Grow account-based revenue via use-case expansion opportunities, cross-sell opportunities, and customized seller onboarding experiences - Serve as the voice of the upmarket seller with Product Teams - Act as a consultant and partner to high value restaurant sellers to accomplish their goals - Identify opportunities for technical Square solutions to address existing customer needs; project manage the execution of these technical solutions in collaboration with cross-functional teams - Partner with Strategic Account Executives on high-growth deals - Negotiate pricing for use-case expansion and retention of your sellers - Provide white glove client service and troubleshooting to ensure resolution of seller issues - Inform operations and program design for this segment at scale - Conduct quarterly business reviews with various stakeholders You have: - 5+ years of relevant Account Management experience - Experience Managing, retaining and growing a book of business - Consistent over-performance on key sales or customer success metrics - Remarkable discovery skills with customers based in genuine curiosity about their business - A technical solutioning framework, including the ability to conduct requirements gathering - Proven experience managing multiple projects internally with engineering, product and finance teams - Contract and/or pricing negotiations experience with external senior stakeholders - Excellent written and verbal communication skills - Creative and strategic problem solving capabilities, resolving issues and tackling opportunities with no playbook - Restaurant experience and/or F&B Technology experience preferred Pay Transparency: Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: ($135,200 - $202,800) Zone B: ($125,800 - $188,600) Zone C: ($119,000 - $178,400) Zone D: ($108,200 - $162,200) Amounts listed above include target variable compensation. Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.