Role Description We are seeking a proactive and business-focused Salesforce Business Systems Analyst to serve as the primary functional owner of the organization’s Salesforce platform and related CRM capabilities. Reporting to IT leadership, this role is responsible for ensuring Salesforce effectively supports business operations through configuration, process optimization, integration management, and continuous improvement. The BSA will act as the primary liaison between business stakeholders, IT, and external vendors for all Salesforce-related initiatives, translating operational needs into scalable system solutions while maintaining platform stability, data integrity, and user adoption. This role owns the day-to-day lifecycle of the Salesforce environment, including enhancements, automation, integrations, support coordination, governance, and training. While Salesforce is the primary responsibility, this position may also support other enterprise systems as needed within a small, collaborative IT team. The ideal candidate combines strong Salesforce expertise with business process knowledge and the ability to influence outcomes across departments in a dynamic, multi-site organization. Key Responsibilities - Business Partnership & System Ownership - Serve as the primary functional owner of the Salesforce environment, ensuring the platform reliably supports business operations. - Configure and maintain objects, fields, page layouts, security settings, and system features. - Design and implement automation using Salesforce Flows and other native tools. - Monitor platform health, usage, and performance. - Manage releases, testing, and deployment of changes and maintain overall system stability and scalability. - Business Process & Solution Delivery - Partner with business stakeholders to understand admissions, business development, and operational processes. - Translate business needs into effective Salesforce solutions and configurations. - Identify opportunities to streamline workflows, reduce manual work, and improve data capture. - Lead functional aspects of enhancements, new capabilities, and process improvements. - Advise leadership on best practices and platform capabilities. - Integrations & Data Management - Coordinate and support integrations between Salesforce and other enterprise systems including call tracking and contact center solutions. - Troubleshoot integration issues with vendors or technical partners. - Establish and maintain data quality standards, validation rules, and governance practices within Salesforce. - Monitor data integrity, duplicate management, and consistency across records. - Support data imports, migrations, and cleanup initiatives. - Ensure accuracy and reliability of reports, dashboards, and downstream data usage. - User Support & Adoption - Serve as the primary escalation point for Salesforce-related issues and requests. - Support user onboarding, training, and ongoing adoption of new features. - Develop and maintain documentation, job aids, and knowledge base materials. - Gather feedback from users to improve usability and effectiveness. - Vendor Coordination & Governance - Coordinate with Salesforce partners, consultants, and third-party vendors. - Participate in roadmap planning, upgrades, and new module implementations. - Ensure changes follow appropriate testing, change control, and communication practices. - Maintain awareness of Salesforce updates and recommend relevant capabilities. Qualifications - 3–7 years of experience supporting enterprise business applications, with significant hands-on experience in Salesforce administration or functional support. - Demonstrated ownership of a CRM platform or major application, including configuration, enhancements, and operational support. - Experience partnering with business stakeholders to translate operational needs into system solutions. - Strong analytical, problem-solving, and process mapping skills. - Ability to manage multiple priorities and initiatives in a fast-moving environment. - Excellent communication skills, including the ability to explain technical concepts to non-technical audiences. - Experience coordinating with vendors, consultants, or managed service providers. - Familiarity with structured service management, change management, or project delivery practices. Preferred Skills - Hands-on administration of Salesforce (Sales Cloud and/or Service Cloud). - Experience configuring objects, fields, security, page layouts, and system settings. - Experience designing and maintaining automation using Salesforce Flows. - Experience with reports, dashboards, and data management within Salesforce. - Experience supporting or coordinating integrations between Salesforce and other systems. - Familiarity with data quality management, duplicate control, and validation strategies. - Salesforce certifications (e.g., Administrator) preferred. - Experience supporting healthcare/regulated environments (e.g., HIPAA) preferred. Education - Bachelor’s degree in Information Technology, Business Administration, Information Systems, or a related field – OR – Equivalent work experience and relevant certifications. Benefits - Comprehensive benefits package: medical, dental, and vision. - 401k with 4% match. - Paid Time Off Programs including vacation, holidays, and illness. - Chef made meals onsite. - Continuing Education Assistance. - Supportive clinical supervision and professional development.

Role Description Diese Position ist für unsere Gesellschaft Medialine Communications GmbH zu besetzen. - selbstständige Betreuung von Bestandskunden per Remote aus unseren Standorten - selbstständige Umsetzung von Kundenprojekten im Bereich Microsoft Teams, Direct Routing - Presales Support im Bereich Microsoft Teams, Direct Routing - Erstellen von Dokumentationen und Anleitungen für den Service - enge Zusammenarbeit mit Technik und Teamleitern in Berlin Qualifications - abgeschlossenes Studium oder Ausbildung in der Informatik / Nachrichtentechnik - sicherer Umgang mit Netzwerktechnologien - Kenntnisse im Bereich Skype for Business und/oder Microsoft Teams - Kenntnisse im Bereich SBC/Trunking/Direct Routing bevorzugt Anynode - wünschenswert sind allgemeine Kenntnisse im Bereich Office365 - grundlegende Linux Kenntnisse (Debian/Ubuntu) - ausgeprägte Dienstleistungsorientierung, selbstständige Arbeitsweise, Teamfähigkeit, hohe Belastbarkeit, überzeugende Kommunikationsfähigkeit - angemessenes Auftreten und äußeres Erscheinungsbild gegenüber unseren Kunden - sehr gute Deutsch- und Englischkenntnisse Benefits - Mitarbeiterevents - Weiterbildung - Möglichkeit zum mobilen Arbeiten - Mentorenprogramm - Warm- und Kaltgetränke - Obstkorb - Mitarbeiterrabatte - Parkplatz - flexible Arbeitszeit - betriebliche Altersvorsorge - Notebook und Smartphone - Workation

Description At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We're turning today's impossible into tomorrow's standard -from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features. Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale. The Role: The Virtual Design, Development, and Validation (VDDV) team is at the forefront of advanced engineering at General Motors, applying state-of-the-art CAE methods to help achieve our vision of Zero Emissions, Zero Crashes, and Zero Congestion. As a Fuel Systems VDDV Virtual Integration Engineer, you will leverage high-fidelity, multi-physics simulations to drive the design, integration, and validation of next-generation fuel systems across GM's award-winning vehicle portfolio. You will play a critical role in connecting component-level physics to full-vehicle system performance, working across domains to ensure robust, optimized designs. This role also offers the opportunity to shape the future of virtual engineering by developing advanced simulation methodologies, automation tools, and data-driven workflows that enhance speed, accuracy, and decision-making across the enterprise. We are seeking highly motivated engineers with a passion for CAE innovation, system-level thinking, and technical leadership. What You'll Do: - Create structural and/or Computational Fluid Dynamics (CFD) simulation for fuel system design, development, and validation (1st) - Present results and generate actionable recommendations, based on analysis, as requested and in support of virtual review process (2nd) - Actively engage in Fuel Product Development Teams (PDT) - Actively engage in Vehicle Performance Integration Team meetings (VPIT) as required - Collaborate cross-functionally and globally with design release, development, and validation engineers to lead the development of new virtual test and validation methods - Develop, track, and update CAE portion of Analysis, Development, and Validation plan - Write clear and concise engineering reports documenting analysis work - Collaborate and lead integrated suppliers in the application of virtual test and validation methods for vehicle programs - Oversee integrated supplier CAE activities and provide technical direction as required - Participate in Statement of Requirements (SOR) process - Support the development of new CAE techniques to improve model accuracy and/or efficiency - Support CAE focus groups. - Generate technical solutions for current, new, and major vehicle programs - Perform complex design analysis - Specify and balance system requirements - Plan and implement test and/or development programs to support CAE, test, and design communities - Stay abreast of new technology and competitive products - Travel as required Additional Job Description Your Skills & Abilities. - BS in Mechanical or Aeronautical/Aerospace Engineering - 5+ years relevant professional experience - Exhibit appropriate interpersonal styles and communication methods to effectively lead business partners to develop and meet mutual goals/shared success - Commitment to fostering a culture of psychological safety, knowledge sharing, and continuous improvement - Demonstrated ability to lead in ambiguous situations - High level analytical ability where problems are unusual and complex - High level of oral and written communication skills - Predicting fluid flow in closed channels and tanks using Star CCM+ (or equivalent) . - Predicting deflections and strains of metallic, thermoplastic or elastomeric automotive components using ABAQUS (or equivalent software) nonlinear geometries and materials.(2nd) - Predicting frequencies and mode shapes using ABAQUS (or equivalent software)(2nd) - Predicting fatigue life using DesignLife (or equivalent software) and strains from ABAQUS (or equivalent software) or hardware test - Familiarity with a variety of CAE modeling tools including but not limited to LS-Dyna, ABAQUS, SimSolid, OptiStruct and Star CCM+ What Can Give You a Competitive Edge: - MS in Mechanical or Aerospace Engineering - Knowledge of production manufacturing process for fuel system components such as casting, forging, and machining - Knowledge of hardware test methods for fuel systems and components. - Familiarity with UG-NX CAD & CAE tools as well as MATLAB - DFSS Black Belt Certification GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.) This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Total Rewards | Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Role Description The Network Systems Engineering Manager will lead a team of skilled systems engineers supporting our State and Higher Ed customers across the Mid Atlantic region. - Manage a group of presales professionals in one or more of the Presales Functions (Technical Consultant, Technical Client Consultant, and Enterprise Architects). - Set direction, manage deliverables, and achieve revenue and expense objectives. - Resolve customer problems and contribute to customer satisfaction. - Represent assigned area to all levels of sales and company management. - Build strategic executive relationships with external clients and internal resources. - Manage performance of individual contributors and grow talent within the organization. Responsibilities - Managing the Business: - Manage a group of Presales resources to provide account support or shared resource support. - Create presales utilization plans reflecting requirements and opportunities. - Collaborate with peers to address regional presales coverage gaps. - Assist in planning sales strategy and prioritize resource use. - Continuously monitor and improve operations to align with business direction. - Leading & Managing Presales People: - Assess and manage employee performance to ensure excellence. - Model effective selling skills and motivate presales teams. - Nurture and advance talent within the presales force. - Selling as a Presales Manager: - Understand overall company strategic direction and assist sales teams. - Apply consultative-selling techniques to advance sales opportunities. - Employ a financial selling approach to meet customer needs. Qualifications - Bachelor's Degree or equivalent experience. - 7+ years experience in sales. - Directly related management experience with success in achieving sales goals. - Demonstrated project management skills. Requirements - Business Management skills including Forecast/Budget Control Operations. - Resource Brokering/Allocation and Management of business processes. - Consultative Selling and strong presentation and communication skills. - Ability to develop strong customer relationships. - Coaching and Supervision skills for workforce planning and development. Benefits - Comprehensive suite of benefits supporting physical, financial, and emotional wellbeing. - Investment in personal and professional development programs. - Unconditional inclusion and flexibility to manage work and personal needs.