Acquia logo
Acquia

The Open Digital Experience Company

Key Account Manager

Account ManagerSalesFull TimeRemoteSeniorTeam 1,001-5,000Since 2007H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

9 days ago

Salary

$85K - $100K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglishSalesforce

Job Description

Key Account Manager

Acquia

• Exceed quarterly renewal and upsell goals • Maintain solid relationships with customers and ownership of customers’ success with Acquia platform services • Guide customers through onboarding of products and services • Maintain control of account direction and strategy • Build relationships with strategic leadership level customer contacts • Identify new opportunities and work to drive them to a close • Coordinate with business users and procurement to ensure timely renewals • Update and maintain Sales database as appropriate • Must be able to proactively drive accounts with minimal oversight • Strong collaboration with internal teams • Generates trusted relationships with customers • Ability to manage multiple systems and administration at once

Job Requirements

  • 3-5 years working in a sales / account management role for a technology company, education and government experience a plus
  • Strong leadership, teamwork, communication & cross-group collaboration skills
  • Proven track record of sustaining & growing complex relationships including closing the renewal and assisting with up sell / cross sell opportunities
  • Prior experience procuring contracts with educational institutions and/or government preferred
  • Has owned & exceeded a renewals quota
  • Has owned and exceeded ACV Upsell/Cross Sell Quota.
  • Renewal forecasting & analytical skills
  • Detailed oriented and organized
  • Ability to perform in a fast paced environment
  • Self-starter who can set and manage priorities
  • MS Office/G Suite knowledge, including Word, Excel, and PowerPoint
  • Experience with SFDC, Gainsight, Jira and other tools
  • Strong verbal and written communication skills.

Benefits

  • competitive healthcare coverage
  • wellness programs
  • take it when you need it time off
  • parental leave
  • recognition programs

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