Apex Systems, an IT staffing and workforce solutions firm, provides recruiting and staffing services to large and small companies alike. Founded in 1995 by thre
Senior Field Service Engineer
Location
Remote
Posted
7 days ago
Salary
0
Seniority
Senior
No structured requirement data.
Job Description
Senior Field Service Engineer
Apex Systems
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Field Applications Engineer (Integrated Photonics & AI)
C&D Talent AdvisoryFormed is a multidisciplinary digital studio operating three core verticals: Formed IT — Webflow development, no-code engineering, AI systems, and digital product architecture Formed Animation — Motion systems, 3D visualization, and high-impact brand storytelling Formed Academy — A technology-driven learning platform teaching UI/UX, no-code, AI content creation, and automation As a Certified Webflow Partner Studio, we design scalable digital ecosystems where innovation mindset meets technology.
Role Description Our Client is seeking a Field Applications Engineer with deep expertise in Integrated Photonics to help enterprise customers solve complex engineering challenges through AI-assisted design and workflow automation. This is not a traditional pre-sales role. You will operate at the intersection of photonic engineering, scientific AI, EDA tooling, and customer deployment. Working directly with PIC designers, photonic foundries, and EDA vendors, you will transform real-world engineering bottlenecks into deployable AI-assisted workflows that improve design quality, manufacturability, and development speed. This position offers an exciting opportunity to become a technical leader in the emerging field of AI-assisted photonic engineering. Key Responsibilities - Design and deploy AI-assisted workflows for photonic design, verification, simulation, and yield optimization - Translate complex engineering processes into structured, physics-grounded workflows - Identify bottlenecks across photonic development lifecycles and develop scalable solutions - Collaborate directly with PIC designers, foundries, and EDA vendors - Integrate solutions into existing EDA environments, simulation platforms, and PDK ecosystems - Develop workflows supporting variability analysis, compact modeling, layout-aware optimization, and measurement interpretation - Support customers throughout deployment and adoption processes - Provide technical leadership and trusted guidance to engineering stakeholders - Feed customer insights back into product development and platform capabilities - Contribute to workflow architecture, deployment best practices, and future platform direction Qualifications - MSc or PhD in Integrated Photonics, Electrical Engineering, Telecommunications Engineering, Applied Physics, or a related discipline - 5+ years of hands-on experience in integrated photonic product development - Proven experience bringing photonic technologies from development through deployment or commercialization - Strong expertise with photonic simulation and EDA environments such as; COMSOL, Ansys, RSoft, Cadence Virtuoso, Synopsys OptoCompiler, Luceda IPKISS, Similar photonic design platforms - Experience designing advanced photonic components including; High-speed modulators, Photodiodes, Optical interconnects, Silicon photonics devices - Experience working directly with photonic foundries and EDA vendors - Knowledge of multi-objective optimization and co-design methodologies - Excellent communication skills with both technical and business stakeholders Preferred Qualifications - Experience using modern AI technologies including; LLMs, APIs, Agentic systems, Workflow orchestration frameworks - Python programming for scientific computing and automation - Experience with cloud computing or HPC environments - Exposure to enterprise software deployment - Experience collaborating with R&D organizations - Prior Field Applications Engineer, Field Scientist, Solutions Engineer, or Customer Success Engineer experience within photonics or semiconductors Benefits - Competitive compensation package - Equity participation through stock options - Access to cutting-edge AI, photonics, and semiconductor technologies - Direct collaboration with leading researchers and industry experts - Conference participation and professional development opportunities - Exposure to advanced scientific computing and AI infrastructure - High-impact technical work with real-world engineering applications - Opportunity to shape a rapidly growing technical function
Role Description The Business Intern will serve as a force multiplier for the Field Services organization, supporting the translation of data into actionable insights and accelerating execution across key business priorities. This role is designed to improve visibility into performance, uncover revenue opportunities within the existing customer base, and drive operational efficiency by supporting reporting, analysis, and process optimization efforts. Working cross-functionally with Sales, Customer Success, and Product, the intern will help establish a consistent operating cadence around core metrics, identify trends impacting growth and retention, and assist in advancing strategic initiatives—including AI and workflow enhancements. This position provides hands-on exposure to a scaled SaaS operation while delivering immediate, tangible impact on revenue generation and business performance. Primary Responsibilities - Stand up a consistent operating cadence - Weekly reporting on core metrics (ARR, job volume, utilization, expansion signals) - Standardized dashboards used across Sales, CS, and Product - Unlock revenue from existing customers - Identify expansion opportunities via usage and behavior trends - Surface at-risk accounts through early churn indicators - Accelerate 2026 priorities - Provide execution support for AI and workflow initiatives - Track adoption and impact of new features - Improve operational efficiency - Document and streamline core workflows (dispatch → completion → invoicing) - Identify bottlenecks impacting customer outcomes and internal productivity - All other duties assigned Qualifications - Currently pursuing a bachelor’s degree in business, Finance, Economics, Data Analytics, or a related field - Strong academic performance with demonstrated analytical coursework or project experience - Proficiency in Microsoft Excel or Google Sheets (e.g., formulas, pivot tables, basic data analysis) - Demonstrated ability to analyze information and present clear, structured insights - Strong written and verbal communication skills - Highly organized with the ability to manage multiple tasks and meet deadlines - Self-starter with a proactive approach to problem solving and execution - Ability to work cross-functionally and collaborate with multiple stakeholders - Legally authorized to work in the United States without sponsorship Requirements - Strong ability to analyze datasets and translate findings into clear, actionable insights - Proficiency in Excel/Google Sheets; familiarity with BI tools (e.g., Tableau, Looker, Power BI) a plus - Ability to identify trends, anomalies, and revenue opportunities within customer and operational data - Foundational understanding of SaaS metrics (ARR, NRR, churn, expansion) or strong aptitude to learn quickly - Comfort working in a metrics-driven, performance-oriented environment - Highly organized with the ability to manage multiple priorities and meet deadlines - Proactive self-starter who can take direction and independently drive tasks to completion - Detail-oriented with a focus on accuracy and follow-through - Clear and concise written and verbal communication - Ability to present insights in a way that is easily understood by cross-functional stakeholders - Structured thinker who can break down ambiguous problems into actionable steps - Demonstrates curiosity and a bias toward identifying root causes, not just symptoms - Quick learner of new tools and systems (CRM, product analytics, internal dashboards) - Thrives in a fast-paced, evolving environment - Strong work ethic and accountability - Positive attitude with a willingness to support team needs - Ability to handle sensitive business information with discretion Preferred (but not required) - Exposure to SaaS business models or key metrics (ARR, churn, retention) - Familiarity with data visualization or BI tools (Tableau, Power BI, Looker, etc.) - Internship or project experience involving data analysis, operations, or business strategy - Interest in field service industries (home services, facilities, or similar operational environments) Benefits - Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. - Fullsteam is an Equal Opportunity/Affirmative Action employer. - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.
Field Engineer II
Aristocrat GamingAristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses came together. The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value-added services across iLottery, iGaming and Online Sports Betting (OSB). Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.
Role Description At Aristocrat, our mission is to bring happiness into people's lives through the power of play. We are delighted to provide an outstanding chance for a Field Engineer II to join our dynamic Engineering team. This position is essential in ensuring the flawless execution of technical projects and delivering exceptional support to our clients. If you're ambitious, technically proficient, and prepared to excel in a fast-paced setting, this role is ideal for you! - Serve as the primary point of contact for all Engineering communications with assigned customers, ensuring alignment with business goals and key performance objectives. - Recommend and approve software installations and upgrades at client sites, aligning with customer requirements. - Demonstrate strong industry knowledge and build awareness of industry trends and innovations. - Apply intermediate troubleshooting skills to solve complex technical issues effectively and efficiently. - Develop and implement project plans, ensuring completion within projected timelines and budget with limited oversight from Senior Field Engineers and Field Engineering Supervisors. - Coordinate the configuration, setup, and implementation of gaming systems projects, including software, firmware, network, and hardware installations. - Provide comprehensive post-implementation support to ensure customer happiness and system stability. - Build detailed after-action reports for installations to capture lessons learned and recommend process improvements. - Complete audits of existing installations for compliance with standards and specifications. - Autonomously handle customer-facing, business, and administrative responsibilities in a rapidly changing technological setting. - Monitor system changes, upgrades, and communicate relevant updates to internal teams, and update internal systems. - Maintain regular interaction with compliance managers and tribal gaming regulators to ensure adherence to tribal and company requirements. - Coordinate and maintain Aristocrat gaming systems at tribal test labs and backend vendor test labs as assigned. - Travel up to 75% as required to support client sites and project needs. Qualifications - Strong understanding of Windows client-server architecture and networking. - Proficiency in managing Windows servers, encompassing virtualization, problem-solving, and setup. - Proficient in Linux server management, encompassing Kubernetes and containers. - Understanding of relational database server administration and database management. - Expertise in enterprise networking, including configuration and management of networks, VLANs, and devices. - Familiarity with cluster servers and SAN environments is desirable. - Strong with Microsoft Office products, including Outlook, Excel, Word, and Teams. - Outstanding interpersonal, oral, and written communication skills, with the ability to present technical information to diverse audiences. - Strong negotiation, presentation, and conflict management skills. - Highly adaptable to changing work environments, priorities, and technologies. - Bachelor's degree in Information Technology or a related field and 4+ years of relevant work experience, or equivalent combination of education, training, and experience. - 2+ years’ experience in a technical position. - Technical certifications such as A+, N+, Microsoft, or Cisco are highly desirable. - Experience with casino environments is desired. - Required to acquire Tribal Gaming licenses. Benefits - Robust benefits package including health, dental, and vision insurance. - Paid time off. - 401(k) plan with employer matching. - Global career opportunities. Additional Information - This role is subject to mandatory background screening and regulatory approvals. - As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities. - Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. - At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.
Traveling Field Service Technician
XylemJoin the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
• Responsible for leading, coordinating and completing startup, service, and contract activities for Xylem products • Establishing and maintaining an exceptional brand relationship with customers • Conducts Total Care equipment condition audits • Collaborate and manage customer communications with appropriate internal teams • Reporting and documentation of all activity reports and associated documentation


