Role Description The Recycling Programs Specialist leads key aspects in advancing Circular Action Alliance’s partnership with California jurisdictions as recycling programs are implemented under Senate Bill 54 (SB 54). In this role, the Specialist advises local governments on program participation requirements, documentation expectations, reimbursement-related processes, and ongoing implementation activities in a fast-paced, highly collaborative environment. The role is also accountable for driving contract lifecycle activities, data integrity, operational assessments, and documentation required for SB 54 program implementation and reimbursement. Working under the direction of the Recycling Programs Manager, the Specialist serves as a primary point of contact for an assigned portfolio of jurisdictions and independently manages day-to-day implementation activities. The Specialist exercises sound judgement in interpreting program requirements, identifying risks or gaps, and recommending actions to support timely progress across program workflows. This position combines program operations, interest holder communication, data coordination, and public-sector consultation. It is well suited to a detail-oriented professional who can manage multiple workstreams, evaluate complex information, and contribute to the successful rollout of evolving recycling program requirements throughout California. Key Responsibilities - Jurisdiction Engagement & Support - Lead engagement with assigned California jurisdictions by conducting outreach to initiate engagement, responding to questions, coordinating meetings, and tracking follow-up actions related to SB 54 participation, reimbursement processes, and program implementation requirements. - Advise jurisdictions on eligibility criteria, documentation requirements, timelines, and next steps, including support with application preparation, submission, revision, completeness review, and identification of missing or inconsistent information. - Synthesize jurisdiction meetings, workshops, and consultations into clear summaries, decisions, and action items that support accountability and timely issue resolution. - Data Collection & Documentation - Collect, organize, and validate jurisdiction-provided data related to recycling programs, including results of education & outreach and contamination reduction efforts, as well as service provider information, material flow details, program descriptions, operational data, and cost documentation. - Maintain accurate records, trackers, and supporting documentation to facilitate reimbursement review, internal reporting, audit readiness, and consistent program administration. - Establish, apply and refine standardized workflows, templates, trackers, and reference materials for jurisdiction engagement, while identifying opportunities to improve consistency, efficiency, and documentation quality. - Prepare recommendations on jurisdictional feedback, operational constraints, risks, and improvement opportunities for leadership review and decision-making. - Own performance monitoring for assigned jurisdictions by compiling key metrics, identifying trends and risks, and recommending corrective actions. - Program Tracking & Continuous Improvement - Prepare summaries of jurisdiction feedback, participation barriers, recurring questions, and implementation risks for manager and leadership review, helping surface issues that may affect program success. - Identify trends across jurisdictions that may indicate a need for additional guidance, clarification, training, or process improvement, and elevate those observations to support informed decision-making. - Monitor performance tracking and dashboard updates related to jurisdiction participation, workflow progress, and program implementation milestones. - Cross-Functional Coordination - Coordinate with internal Materials, Reimbursements, Legal, and Communications, Education & Outreach teams to gather input, clarify open questions, and help route jurisdictional applications and related materials through established review processes. - Manage jurisdiction-facing documentation workflows by tracking revisions, maintaining organized records, monitoring status, and following up on assigned next steps across teams. - Ensure information is documented consistently across trackers and systems used for communication, reporting, and project progress management. - Other job related duties as assigned. Qualifications - Bachelor’s degree in Sustainability, Environmental Studies, Public Administration, Planning, or a closely related field. - Five or more years of relevant professional experience in recycling programs, solid waste management, local government, sustainability programs, regulated program administration, or a related area. - Experience working with or supporting local governments, public agencies, or regulated programs is strongly preferred. - Ability to travel occasionally within California for meetings, workshops, or site visits. - Familiarity with SB 54, SB 1383, or other California recycling and waste regulations is a plus. - Prior experience supporting public-sector agreements, regulated program documentation, jurisdiction coordination, or stakeholder-facing program administration is a plus. Compensation & Other Information - Location: Remote (California) - Reports To: Recycling Programs Manager – California

Title: Knowledge Article Specialist Location: Sydney Australia Job Description: At IAG, we're ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible. Shape how knowledge drives smarter decisions across one of Australia's largest claims operations. This is a unique opportunity to step into a role that blends structure with impact. As the Knowledge Article Specialist, you'll manage and evolve a critical knowledge library while working closely with the business to improve processes, reduce risk, and ensure teams have access to accurate, usable information. Sitting at the intersection of operations, risk, and continuous improvement, this role goes beyond maintenance - it's about turning knowledge into a powerful driver of better outcomes. This is a 12-months fixed term opportunity role based in multiple locations across Australia. What You'll Do - Manage and maintain a large digital knowledge library, ensuring content is accurate, up to date, and regularly reviewed across multiple claims functions. - Coordinate end-to-end review cycles, partnering with stakeholders to validate, update, and embed process and system changes. - Apply a risk and business lens to knowledge content, identifying gaps, inefficiencies, and opportunities to strengthen controls and processes. - Drive continuous improvement by simplifying workflows and reducing manual effort in knowledge management practices. - Partner with claims, operations, and project teams to roll out improvements and ensure knowledge is effectively adopted. - Collaborate with a broad stakeholder network, including operational leaders and regulatory specialists, to support compliance and business outcomes. What You'll Bring - Experience in operations, knowledge management, business analysis, or process improvement within a complex environment. - Strong attention to detail with the ability to manage structured, repeatable tasks accurately and consistently. - A continuous improvement mindset, with the ability to identify opportunities to simplify processes and reduce risk. - Proven stakeholder engagement skills, with the confidence to work across teams and influence outcomes. - Strong organisational and time management skills to balance cyclical workloads and evolving priorities. - Curiosity and adaptability, with a willingness to learn systems, processes, and regulatory requirements. What We Offer - Boosted superannuation with 13% as standard. - 20 days annual leave + 5 days MyLeave (extra leave for what's important to you). - Work from home and many more flexibility options with myFlex. - Up to 50% off personal insurance, including home and motor insurance. - Partner discounts on private health insurance, tech & appliances, and many more. - Industry-leading 20 weeks paid parental leave. - Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities. - employment type eligibility criteria apply Applications close: Friday 12 June 2026 11:59PM AEST Adjustments and Support If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to recruitment@iag.com.au for a confidential conversation. More About Us As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That's not just words. It's our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

Role Description The Martech Operation Specialist will support the Marketing Centre of Excellence with hands-on technical marketing operations across HubSpot, Google Tag Manager, GA4, tracking, workflows, QA, and platform configuration. The role focuses on investigating issues, identifying root causes, proposing practical fixes, and helping standardise scalable ways of working across multiple brands. We are looking for someone analytical, structured, technically curious, and pragmatic. This person does not need to be a senior MarTech architect, but should be comfortable investigating problems, testing hypotheses, documenting findings, and escalating clearly when developer, data, vendor, or senior MarTech input is needed. Responsibilities - Investigate and troubleshoot issues across HubSpot, GTM, GA4, Google Ads, consent tools, and reporting platforms. - Build, maintain, and QA tags, triggers, variables, events, conversions, workflows, properties, and lifecycle-stage logic. - Analyse discrepancies between tools, identify likely root causes, and recommend practical next steps. - Support HubSpot configuration, CRM hygiene, workflow logic, deduplication rules, lead routing, and naming conventions. - Validate tracking quality, consent behaviour, gclid capture, conversion imports, and campaign setup integrity. - Support pilots and adoption of new tools like CDP, CRM, or other platforms introduced across brands. - Create clear Jira tickets, QA checklists, implementation notes, and handover documentation. - Work with brand teams, developers, vendors, and data teams to move technical marketing initiatives forward. Qualifications - Hands-on experience with HubSpot Marketing Hub and/or CRM configuration, workflows, properties, and data quality. - Good working knowledge of Google Tag Manager and GA4, including event setup, conversion tracking, QA, and debugging. - Comfortable using tools such as Tag Assistant, Preview Mode, Chrome DevTools, and basic testing documentation. - Strong analytical mindset: able to move from symptom to root cause, not only execute isolated tasks. - Clear communication style with both technical and non-technical stakeholders. - Organised and reliable in Jira updates or similar project/task management tools, documentation, QA evidence, and follow-up. Requirements - Experience with Google Ads conversion tracking, consent management, server-side tagging, BI tools, Amplitude, SaaS companies or multi-brand environments. - Basic understanding of data flows between marketing platforms, CRM, websites, and reporting tools. - Basic understanding of APIs, webhooks, data layers, JavaScript snippets, or server-side tagging concepts. - Experience supporting MarTech pilots, migrations, or platform rollouts. - Familiarity with data governance, naming conventions, and CRM data quality standards. Success Looks Like - Technical marketing issues are investigated properly before being escalated. - Tracking, workflows, and CRM configurations are delivered with fewer errors and cleaner documentation. - Brands receive practical support without creating unnecessary operational dependency. - The CoE has more capacity to deliver HubSpot, GTM, GA4, and MarTech operations work at scale. Positioning This is a hands-on technical marketing operations role with growth potential. It is not expected to own MarTech strategy or architecture, but it should bring strong problem-solving, QA discipline, and reliable execution across operational MarTech projects. Right to work At any stage, please be prepared to provide proof of eligibility to work in the country you're applying for. Unfortunately, we are unable to support relocation packages or sponsorship visas. ESG “At team.blue, our commitment to caring for the environment and each other is at the heart of everything we do. Our latest impact report showcases our ongoing ESG efforts and ambitious sustainability goals. Interested in learning more about our dedication to making a positive impact? Check it out here.” “Come as you are” Everyone is welcome here. Diversity & Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance.

Role Description The Credentialing & Enrollments Specialist is responsible for managing the credentialing, payer enrollment, and provider onboarding processes for the practice’s physicians and advanced practice providers. This role ensures providers are credentialed, enrolled, and maintained with commercial and government payers in a timely and accurate manner to support uninterrupted billing and patient care operations. - Maintains provider records, monitors credentialing deadlines, coordinates with payers and providers. - Serves as a key resource for credentialing and insurance operations. - Requires strong organizational skills, attention to detail, and the ability to manage multiple deadlines in a fast-paced healthcare environment. - This role is non-exempt (hourly) and full-time, 40 hours per week, Monday through Friday. - The position is remote, with preference for candidates residing in California, Arizona, Colorado, New Mexico, or South Carolina. - Occasional overtime may be required to meet credentialing deadlines or business needs. Qualifications - High school diploma or equivalent required. - Associate degree or higher preferred. - Minimum of 2 years of experience in provider credentialing, payer enrollment, medical staff services, or healthcare administration required. - Experience with commercial and government payer enrollment processes strongly preferred. - Working knowledge of CAQH, PECOS, NPPES, and payer enrollment portals required. - Experience maintaining provider records and credentialing databases, including CredentialStream or similar credentialing software. - Experience with hospital privileging and provider onboarding preferred. - Prior experience in allergy, asthma, or specialty medical practices is a plus. Requirements - Strong attention to detail and organizational skills. - Excellent written and verbal communication skills. - Ability to prioritize tasks and manage multiple deadlines effectively. - Ability to work independently and collaboratively in a remote environment. - Proficiency in Microsoft Office Suite, EHR systems, practice management software, and online credentialing portals. - Strong problem-solving and follow-up skills. Benefits - Competitive salary and benefits package, including medical, dental & vision insurance. - 401(k) retirement plan with employer matching. - Professional development opportunities. - Paid time off (PTO), sick time, floating holiday, and holiday pay. - Opportunity to shape the future of a thriving allergy and asthma practice in beautiful San Diego (and across our expanding network). - A supportive, mission-focused culture where your contributions directly impact patient outcomes and team growth.