Role Description This position will provide technical leadership, direction, and technical support for the development, configuration, implementation, and ongoing maintenance of Epic System software related to the ERP Epic Integration and Epic HIM Identity applications. This position includes working with Project Management groups, key stakeholders, vendors, contractors, and end users regularly. This position will support the University of Iowa Health Care Community Connect program which extends our Epic applications to regional hospitals and clinics. This position is eligible for remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location. Qualifications - Bachelor’s degree in a related field or an equivalent combination of education and related application development/support experience. - Experience in the development and/or support of applications used by non-technical customers to support and enhance workflow processes, preferably healthcare, typically 5-7 years of experience for a Senior Application Developer role. - Experience acting as the primary contact for the support, configuration, and development of at least one enterprise application or area of functionality, preferably healthcare related. - Experience working with application owners and/or vendors to define system requirements, integration requirements and understand business needs. - Demonstrated experience working with end-users to define system requirements, understand business needs and convert business requirements into functional/technical specifications for complex integrated systems build. - Demonstrated knowledge of and experience with basic project management. - Ability to communicate effectively both verbally and in writing with technical and non-technical staff. Requirements - Certification must be obtained within 30 days after the corresponding EPIC class ends. In cases where an employee cannot meet this timeframe, they should work with their supervisor to establish an approved plan for completion. Benefits - Generous benefits package, including 24 days paid vacation per year to start and paid sick leave. - Complete information regarding the full benefits package may be viewed at University of Iowa Benefits . Company Description University of Iowa offers a generous benefits package, including 24 days paid vacation per year to start and paid sick leave. Position Responsibilities - Analysis/Design - Collaborate with subject matter experts to analyze workflows and develop application design. - Research system solutions. - Create functional/technical specifications for system build and complex integrated systems. - Lead design and analysis. - Develop technical design and procedures for new or revised applications. - Leads the review and analysis of system problems to identify solutions and/or make appropriate referrals. - Demonstrate features to the user community and assess applicability, impact and value. - Implementation - Configure and customize applications. - Review the application build for efficiency, completeness, and correctness. - Understand and adhere to Change Management policies and procedures. - Understand and adhere to IT Security policies and procedures. - Support and Maintenance - Completion of related Epic Certifications/accreditations or eligible to obtain and maintain relevant Epic certifications/accreditations specific to your role. - Guide development and maintenance of testing scripts for execution during implementations, special updates and system upgrade cycles. - Resolve complex system problems through participation in 24 x 7 on-call rotations. - Proposal software maintenance procedures. - Evaluate system upgrades to identify new functionality. - Develop standards for documentation to ensure recovery capability, as well as satisfactory and stable performance of the platform(s) and all applications and processes. - Lead staff in development and maintenance downtime workflows and procedures. - Travel to customer sites as needed to support application implementation, upgrade, optimization and/or training/conferences. - Project Management - Develop work plan and time schedules for computing projects including outlining phases, identifying personnel, and computing equipment requirements. - Monitor progress and revise schedule and plan as needed. - Business Analysis - Identify business system solution requirements by analyzing work processes and operations; evaluate business and information systems functionality. - Serves as the liaison for technical staff, users, vendors, and other stakeholders. - Analyze, document, and recommend business process design in applicable areas. - Leadership/Staff Management/Financial Responsibility - Guide staff in documenting system procedure and guidelines for users, as well as programs and program modifications. - Assist in developing ideas for presentations to senior management. - Build and foster relationships. - Provide leadership in multiple areas of expertise. - Provide direction, assignments, feedback, coaching, and counseling to assure outcomes are achieved. - May provide administrative and/or functional supervision over assigned staff.

• Partner with Sales and fellow Solutions Engineers to understand client challenges • Design solution strategies, and demonstrate how Experian Health solutions address healthcare workflows • Collaborate with sub-vertical teams to ensure accurate solutions and expectations are set for clients before contract execution • Help scope the requirements of the sales engagement, provides presale workflow assessments, and ensure the appropriateness and accuracy of opportunities • Partner with our Client Executives to develop and deliver presales product demos, technical presentations, benefit realization studies, workflow assessments, gantt/resource hour estimates, and sales proposals • Be the subject matter expert for all Experian Health solutions and assigned product or market specializations • Conduct product training for the Sales and Client Success teams • Participate in product webinars, trade shows, sales seminars, and user conferences

Role Description The Solutions Architect is a senior, hands-on member of Inspectorio's Architecture team. This is an individual-contributor role focused on designing and delivering practical technical solutions to business problems. The Solutions Architect partners closely with the Engineering Leadership Team and Product Management to translate business strategy into well-architected, secure, and cost-effective solutions across all architectural domains: Application, Data, Integration, Presentation, and Infrastructure. Working within an established architecture team, the Solutions Architect helps define, apply, and continuously improve the architectural patterns, standards, and reference architectures that optimize total cost of ownership and reduce cycle time for delivery through reuse and consistency. They are expected to be deeply current on modern engineering and AI practices, including GenAI solution design, agentic workflows, and AI-assisted software development. A successful candidate combines strong technical depth with sound business judgment, communicates clearly across technical and non-technical audiences, and is equally comfortable producing a strategic reference architecture and getting hands-on with a proof of concept. What you'll do - Design end-to-end solution architectures for assigned products and initiatives, ensuring alignment with Inspectorio's target architecture, enterprise patterns, and Application Security Standards. - Partner with engineering teams and product managers throughout the delivery lifecycle, providing architectural guidance, design reviews, and pragmatic decision support from discovery through production. - Contribute to the definition, documentation, and evolution of strategic platforms, architectural patterns, and reference architectures within the architecture community. - Apply architecture standards and governance in practice - helping teams adopt patterns, reuse components, and make sound build-vs-buy and technology-selection decisions. - Design AI and GenAI solution architectures, including retrieval-augmented generation (RAG), LLM gateway patterns, model selection and evaluation, vector/embedding stores, prompt and context management, and end-to-end observability and cost/token governance. - Architect agentic workflows and multi-agent systems - including tool/function calling, Model Context Protocol (MCP) integrations, orchestration, guardrails, human-in-the-loop controls, evaluation harnesses, and tracing. - Help define how AI coding assistants and agentic developer tooling (e.g., Claude Code, Cursor, GitHub Copilot, Gemini CLI) are adopted, governed, and integrated into the SDLC to improve developer productivity, quality, and cycle time. - Continuously enhance the reliability, performance, scalability, and security of our products and platforms. - Produce clear technical documentation, architecture diagrams, and decision records (ADRs) that make designs understandable and actionable for engineering teams and stakeholders. - Build proofs of concept and reference implementations to de-risk new technologies and validate architectural approaches before broad adoption. - Act as a technical advisor and mentor to engineers and peers on architecture, modern engineering practices, and emerging technology trends. - Participate in the evaluation and selection of new software products, platforms, and AI tooling. Qualifications - 6+ years of industry-relevant experience, including 4+ years as a solution, technical, or enterprise architect in a complex, ideally global, product or SaaS organization. - Demonstrated experience defining, designing, and implementing complex integration and distributed systems, including microservice and event-driven architectures, with an API-first mindset. - Proven ability to apply architecture standards and patterns practically to accelerate and enable delivery - balancing strategic intent with pragmatic execution. - Hands-on experience designing solutions on a major cloud platform (Google Cloud preferred; AWS or Azure acceptable), along with relevant middleware, messaging (e.g., Kafka/ESB), data, and infrastructure technologies. - Familiarity with technologies relevant to our products, including Python, Angular, React, Node.js, PostgreSQL, and Google Cloud. - Practical experience architecting AI/GenAI solutions in production or near-production settings - RAG, LLM integration, evaluation, and the operational concerns (cost, latency, observability, safety) that come with them. - Working knowledge of agentic AI patterns and frameworks (e.g., agent orchestration, tool use, MCP) and the trade-offs involved in building reliable, observable agentic systems. - Hands-on familiarity with AI coding assistants and their role in the modern SDLC, including how to drive adoption, measure impact, and manage associated quality, security, and licensing considerations. - Awareness of responsible-AI and data-governance considerations, including handling of sensitive data (e.g., PII), prompt/data leakage risks, and model evaluation. - Excellent written and spoken English, with the ability to present ideas and concepts clearly and concisely to both technical and business audiences. Desired qualifications - Cloud architecture certification (e.g., Google Professional Cloud Architect, AWS Certified Solutions Architect). - Track record of contributing to architecture within a fast-moving product team. - Experience in supply chain, quality, compliance, or another regulated B2B domain. - Experience with MLOps and ML model lifecycle (training, deployment, active/shadow versioning, monitoring). - Familiarity with observability tooling (e.g., OpenTelemetry) and data/analytics stacks (e.g., BigQuery, Looker). - Contributions to open-source projects, technical writing, or community involvement. - Strong critical-thinking and design-thinking skills, with a collaborative approach to working through ambiguity and competing priorities. Benefits - Unlimited Annual Leave: We prioritize your well-being and trust you to manage your time. - Flexible Working: Whether from home, a coffee shop, or our global hubs, work where you're most comfortable. - Project Ownership: You get to lead the initiatives you're passionate about, professionally or socially. - Grow with us: We're invested in your personal and professional development. - Global, diverse, and innovative team: Be part of a welcoming community from 30+ countries, where unique perspectives drive innovation. - Feel at home: Work closely with colleagues who value your voice, share our E.A.C.H. values, and help you be the best version of yourself. - Celebrate together: Enjoy remote and hub company and team events that strengthen our bonds and build a fun culture.

• Support pre-sale engagements by preparing technical materials, proposing deal parameters to meet client objectives, and building audience strategies aligned to agency buying workflows and KPIs. • Own and maintain reusable pitch assets—technical one-pagers, demo environments, objection-handling docs, and ROI calculators—so sellers can move deals forward efficiently. • Execute the standardized deal configuration process: audience strategy, market selection, measurement approach, and pricing structure—customizing templates for each opportunity. • Participate in pitch meetings and RFP responses alongside senior team members; own specific technical sections of the narrative. • Conduct recurring technical enablement sessions for sellers—workshops, deal clinics, and ad-hoc coaching on how to position AudioGraph capabilities. • Ensure seamless handoffs between sales, ops, and client services—no client should feel like they’re starting over with a new team at any stage. • Maintain and improve internal documentation—playbooks, configuration guides, and troubleshooting resources—so the team operates from a shared, current knowledge base. • Contribute to the product roadmap by documenting field-level technical feedback and packaging it into clear, prioritized requirements. • Participate in sprint reviews, beta testing, and partner integration testing for new platform capabilities. • Own specific workstreams such as demo environment management, measurement vendor onboarding, or DSP integration support.