iHeartMedia logo
iHeartMedia

The #1 Audio company in America - Reaching 9 out of 10 Americans Every Month

Solutions Engineer

Solutions EngineerSolutions EngineerFull TimeRemoteSeniorTeam 5,001-10,000Since 2008H1B SponsorCompany SiteLinkedIn

Location

New York

Posted

4 days ago

Salary

$88K - $110K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglishPMP

Job Description

Solutions Engineer

iHeartMedia

• Support pre-sale engagements by preparing technical materials, proposing deal parameters to meet client objectives, and building audience strategies aligned to agency buying workflows and KPIs. • Own and maintain reusable pitch assets—technical one-pagers, demo environments, objection-handling docs, and ROI calculators—so sellers can move deals forward efficiently. • Execute the standardized deal configuration process: audience strategy, market selection, measurement approach, and pricing structure—customizing templates for each opportunity. • Participate in pitch meetings and RFP responses alongside senior team members; own specific technical sections of the narrative. • Conduct recurring technical enablement sessions for sellers—workshops, deal clinics, and ad-hoc coaching on how to position AudioGraph capabilities. • Ensure seamless handoffs between sales, ops, and client services—no client should feel like they’re starting over with a new team at any stage. • Maintain and improve internal documentation—playbooks, configuration guides, and troubleshooting resources—so the team operates from a shared, current knowledge base. • Contribute to the product roadmap by documenting field-level technical feedback and packaging it into clear, prioritized requirements. • Participate in sprint reviews, beta testing, and partner integration testing for new platform capabilities. • Own specific workstreams such as demo environment management, measurement vendor onboarding, or DSP integration support.

Job Requirements

  • 3–5 years of experience in solutions engineering, technical account management, or advanced ad operations within programmatic advertising.
  • Familiarity with the programmatic supply chain: bid mechanics, deal structures (PMP/PG/preferred deals), header bidding, and SSP-DSP integration patterns.
  • Working knowledge of major DSPs (Amazon, TTD, DV360, Viant, Basis, or equivalent) from a technical integration or partner support perspective.
  • Hands-on experience with ad serving platforms (Triton, GAM, FreeWheel, or equivalent), including deal setup, inventory packaging, and basic troubleshooting.
  • Familiarity with audience data concepts: identity graphs, data onboarding, clean rooms, and how audience segments flow through the programmatic pipe.
  • Exposure to measurement and attribution methodologies (pixel-based, exposure file, foot traffic, brand lift) and at least one vendor in the space.
  • Ability to operate independently on defined workstreams and escalate effectively when complexity exceeds scope.
  • Strong communication—comfortable presenting to agency teams and equally comfortable working through a technical issue with an engineer.

Benefits

  • Employer sponsored medical, dental and vision with a variety of coverage options
  • Company provided and supplemental life insurance
  • Paid vacation and sick time
  • Paid company holidays
  • A Spirit day to encourage and allow our employees to more easily volunteer in their community
  • A 401K plan
  • Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving​
  • A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

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