Algolia

• Own and manage a large portfolio of existing customers • Build trusted relationships and understand customer objectives • Drive account planning and execution strategies • Monitor account health and drive predictable revenue • Use AI and automation to surface expansion signals • Operate independently in a fast-evolving environment

Solutions Engineer - German Speaker Location: London, England Job Description: At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! Algolia provides the industry’s most powerful search and discovery SaaS platform, driving richer, more powerful engagement and success capabilities to over 17,000 companies. We are seeking passionate and industrious Solutions Engineers ready to join a hyper-growth business and market to help evangelize and drive technical success with our solutions. We are looking for experienced, curious, and driven Solutions Engineers to help customers realize the full value of our platform in a fast-growing market. This role is a critical part of Algolia’s go-to-market organization, working closely with Sales and Solutions partners to drive revenue, customer adoption, and best practices. You will play a key role in helping prospects and customers evaluate Algolia, understand its technical capabilities, and successfully apply it to their use cases. In this position, you will own the technical pre-sales relationship across opportunities and accounts. You will partner with Account Executives to demonstrate the product and underlying architecture, address technical and business objections, and deliver thoughtful, consultative solutions that result in a strong technical win and clear product fit. You will act as both a deep technical expert and a trusted advisor. This means being equally comfortable presenting an engaging solution to a CTO, collaborating with product managers, or building prototypes and integrations directly with customer engineers using Algolia’s APIs. You thrive in conversations with engineers, product leaders, and executives, and you know how to translate complex technical concepts into clear business value for diverse audiences. Beyond customer-facing work, you will serve as an advocate for customer needs internally, partnering with Product and Engineering, contributing to technical content, enabling internal teams, and supporting cross-company initiatives that improve how customers succeed with Algolia. Our priorities are guided by a simple question: what will help our customers be more successful with Algolia? YOUR ROLE WILL CONSIST OF: - Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions - Understand and qualify customer goals with KPIs and effectively articulate Algolia’s ability to meet them - Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification - Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem. - Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams - Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world. - Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding YOU MIGHT BE A FIT IF YOU HAVE: - Speak German fluently - Obsessed with Solving Customer Problems - 4+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space - Previous software development experience in one or more of the following areas: - Front End: JavaScript, TypeScript, React, - Back-End: Java, Ruby, Go, Node, Python, Swift/Objective-C - Experience with data formats and data transformation - Great oral and written communication skills - Superior organizational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail - Experience at our current stage and beyond ($150-300M+ ARR range, high growth, lots of change and building internal infrastructure) NICE TO HAVE: - A background in the search industry or e-commerce - Specific knowledge in frameworks Magento, Shopify, Salesforce Commerce Cloud, commercetools and alike - Familiarity with emerging concepts in agentic AI systems (e.g., autonomous reasoning, tool use, or multi-agent orchestration). - Knowledge in Analytics, SEO #LI-Hybrid Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. The annual total cash compensation range (base salary and commission) for this role reflects market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work. On-Target Earnings Pay Range £77,500—£96,750 GBP FLEXIBLE WORKPLACE STRATEGY: Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when. We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule. WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES: - GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment. - TRUST - Willingness to trust our co-workers and to take ownership. - CANDOR - Ability to receive and give constructive feedback. - CARE - Genuine care about other team members, our clients and the decisions we make in the company. - HUMILITY - Aptitude for learning from others, putting ego aside. We’re looking for talented, passionate people to help build the world’s best search and discovery technology. We value autonomy, diversity, and collaboration. We’re committed to creating an inclusive workplace where everyone is respected and supported—regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background. IMPORTANT NOTICE FOR CANDIDATES - Recruitment Fraud Notice We’ve recently seen an increase in recruitment scams targeting job seekers. To help protect yourself, please keep the following in mind: - Our open positions may appear on third-party job boards, but the best way to apply safely is directly through our careers page. - All genuine communication from Algolia will come from an @algolia.com email address. If you receive an email from someone claiming to work at Algolia who does not have an @algolia.com email address, please do not respond or share any personal information. - We’ll never ask for payments, purchases, or financial details during the hiring process. READY TO APPLY? If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!

• Qualify inbound leads, via meetings, email phone or Chat-bots, from their Target Account List • Build quality, qualified pipeline in your targeted set of accounts • Work closely with your allocated Account Executive and or sales teams to research and strategize on how to approach targeted accounts • Use a variety of tools to identify prospect key contacts at target accounts and build a personalized approach • Execute appropriate outbound strategies by building out relevant content • Work with your Manager and Account Executives on prioritizing your time and efforts to maximize pipeline generation

• Owning and executing a portfolio of renewal contracts in an assigned territory • Ensuring all renewals occur on time • Identifying growth opportunities and providing insights to the business that improve future business outcomes • Identifying and escalating risk within customer portfolio • Partner with Account Executives to develop and execute win/win negotiation strategies for account contract renewals that maximize long term contract value while protecting and enhancing customer trust • Own, drive and manage the renewal process with customers, including renewal quotes and renewal opportunities, in collaboration with Customer Success, Finance, Legal, Deal Desk and Sales teams to ensure all contracts are timely and accurate • Maximize account growth opportunities by playing an active role on the account team and helping to identify incremental opportunities aligned to activities within the renewal playbook • Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewal to on-time closure (OTRR: On Time Renewal Rate & Revenue Retention will be a KPI) • Provide Customer Success Management and Sales with complete visibility to renewals and involve Algolia Leadership as required • Accurately maintain/update and provide renewal forecast of your territory and communicate any renewal risk to internal resources to develop resolution strategies • Follow and adhere to best practices for all internal processes, including, but not limited to, Opportunity Management, Data Quality and accuracy, Quotations and Forecasting • Achieve financial and strategic targets for minimizing attrition, positioning favorable terms, boosting incremental revenue via up-sells, cross-sells and add-ons, and maximizing customer value • Accurately forecast and manage pipeline on a monthly and quarterly basis

• Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions • Understand and qualify customer goals with KPIs and effectively articulate Algolia’s ability to meet them • Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification • Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem. • Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams • Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world. • Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding

• Leading four Regional Solutions Engineering Managers directly (AMER, EMEA North, EMEA South, Channel/SMB), with matrix functional oversight of emerging-markets SE capability in LATAM and APAC • Designing and executing the global SE operating model: AE-aligned coverage by segment and a clear career path from IC through senior management • Partnering with global leaders in Customer Success, Revenue, R&D, Engineering, and others to drive KPIs and achieve OKRs • Developing the SE teams to facilitate technical storytelling and drive the narrative during our pre-sales cycle • Owning accountability for all aspects of the technical evaluation starting in the discovery stage (SS2), progressing through evaluation (SS3), and all the way to business close — for new bookings, expansion, and renewal • Driving the shift to consultative selling: proactive discovery, solution design mapped to customer outcomes, quantified ROI, and post-sale optimization through Customer Success • Championing and leveraging AI to drive SE team productivity including AI coding tools, automated demo and PoC generation, and AI-assisted discovery and solution design to accelerate ramp, improve deal velocity, and free SE capacity for high-judgment work • Strategizing on driving business objectives through our Value Engineering process, which leverages real quantitative customer data • Partnering with our Demo Engineering team to build compelling examples that showcase what our technology has to offer and prove out ROI • Supporting quarterly quota attainment by achieving technical wins on net new business • Implementing best practices and data-driven programs to improve results, including win rates, sales cycle, product adoption, as well as the efficiency of our revenue support functions • Enforcing operational best practices on the team by maintaining consistent communication with customers and partnering with account teams to accurately forecast technical wins • Recruiting, developing, and retaining senior SE talent and a strong management bench • Being a trusted advisor and consultant internally and externally.

• Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions • Understand and qualify customer goals with KPIs and effectively articulate Algolia’s ability to meet them • Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification • Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem. • Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams • Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world. • Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding

• Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions • Understand customer goals and how Algolia’s solution can address those needs. • Assist in the Sales process including technical discovery, technical demo, Proof of Concept (POC), RFP responses. • Leverage the tools, frameworks, and partners of the Algolia ecosystem to validate technical and functional fit. • Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams • Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world • Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process in order to ensure highly successful onboarding

Role Description In the Dashboard Platform team, we're on a mission to empower all developers at Algolia to ship frontend features to our customer-facing Dashboard, with an emphasis on offering a great and consistent customer experience, at scale. In practice, that means: - Working on core features of the Algolia Dashboard - Building new services powering our infrastructure platform, to enable quick & autonomous deployment for all teams, using Kubernetes, Terraform and AWS - Building tooling, features & guidelines that contribute to a great Developer Experience - Collaborating with all developers to support the adoption & usage of our tools We have ambitious goals ahead of us and in that context, we are looking for a Senior Backend Engineer, with a heavy focus on infrastructure automation. Your role will consist of: - Being a key contributor to operation & deployment of all features of the Dashboard Platform - Taking ownership, research, explore and deliver world-class developer experiences - Sharing your knowledge on software engineering, testing and deployment best practices Qualifications - Good knowledge of modern infrastructure management with Docker, Kubernetes, Terraform on cloud providers (AWS, GCP, etc.) - Familiarity with AI coding agents - Rigor in high code quality, automated testing, and other engineering best practices - You care a lot about Developer Experience - Well-spoken and written English skills - Preference for candidates with experience at our current stage and beyond (over 10,000 customers, $50-200M ARR range, high growth, lots of change and building internal infrastructure) Requirements - Experience with Go and Ruby on Rails - Knowledge of modern web development Javascript/TypeScript, HTML & CSS Benefits - Base Salary Pay Range: €67.500 — €94.000 EUR - Flexible workplace strategy allowing remote or hybrid work Company Description Algolia is a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. We have a global presence with offices in Paris, NYC, London, Sydney, and Bucharest, and offer many team members the option to work remotely.

Role Description In the Dashboard Platform team, we're on a mission to empower all developers at Algolia to ship frontend features to our customer-facing Dashboard, with an emphasis on offering a great and consistent customer experience, at scale. In practice, that means: - Working on core features of the Algolia Dashboard - Building new services powering our infrastructure platform, to enable quick & autonomous deployment for all teams, using Kubernetes, Terraform and AWS - Building tooling, features & guidelines that contribute to a great Developer Experience - Collaborating with all developers to support the adoption & usage of our tools We have ambitious goals ahead of us and in that context, we are looking for a Senior Backend Engineer, with a heavy focus on infrastructure automation. Your role will consist of: - Being a key contributor to operation & deployment of all features of the Dashboard Platform - Taking ownership, research, explore and deliver world-class developer experiences - Sharing your knowledge on software engineering, testing and deployment best practices Qualifications - Good knowledge of modern infrastructure management with Docker, Kubernetes, Terraform on cloud providers (AWS, GCP, etc.) - Familiarity with AI coding agents - Rigor in high code quality, automated testing, and other engineering best practices - You care a lot about Developer Experience - Well-spoken and written English skills - Preference for candidates with experience at our current stage and beyond (over 10,000 customers, $50-200M ARR range, high growth, lots of change and building internal infrastructure) Requirements - Experience with Go and Ruby on Rails - Knowledge of modern web development Javascript/TypeScript, HTML & CSS Benefits - Base Salary Pay Range: £82,500 — £114,800 GBP - Flexible workplace strategy allowing remote or hybrid-remote work - High-trust environment with autonomy in work location Company Description Algolia is a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. We power over 30 billion search requests weekly. We raised $150 million in Series D funding in 2021, quadrupling our valuation to $2.25 billion, enabling us to invest in our market-leading platform.