Kraken Digital Asset Exchange logo
Kraken Digital Asset Exchange

We put the power in your hands to buy, sell, and trade digital currency 🌏

Senior VIP Relationship Manager

Account ManagerSalesFull TimeRemoteSeniorTeam 1,001-5,000Since 2011H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

17 days ago

Salary

$83.4K - $166.8K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Senior VIP Relationship Manager

Kraken Digital Asset Exchange

• Deliver consistent, high-quality service to HNWI clients worldwide, building and nurturing trusted relationships through exceptional account management. • Drive KPIs across revenue, trading volume and assets on platform through rigorous, data-driven analysis and proactive strategy execution. • Bring Kraken's private client and VIP offerings to market to ensure benefits remain impactful and competitive. • Serve as the trusted point of contact for Kraken's top private clients, building deep relationships and trust. • Execute programmes and initiatives that increase client activity, trading and assets on platform. • Leverage blockchain analytics, trading data and client insights to inform revenue-generating efforts and strategic decision-making. • Partner with product, marketing and client service teams to champion new efforts that drive private client growth and loyalty.

Job Requirements

  • 5+ years of experience in relationship management, account management or private client sales, including at least 2 years in the crypto space, with a track record of working with high-net-worth individuals.
  • Deep understanding of trading product solutions, including spot, margin and futures trading, as well as OTC trading and lending.
  • Ability to be scrappy, bold and unafraid to explore alternative and creative solutions to achieve results.
  • Highly data-driven, with expertise in analysing KPIs such as client portfolio revenue, trading volume and assets on platform.
  • Strong personal network within the crypto industry, particularly across HNWIs.
  • As a true degen, you bring deep knowledge of cryptocurrency ecosystems, their players, frameworks and market dynamics beyond just blue-chip tokens.
  • Fully aligned with the cypherpunk values outlined in Kraken's Tentaclements.
  • Passionate about the cryptocurrency world, with a proactive attitude toward learning new industry trends.
  • Skilled at building meaningful partnerships with internal and external stakeholders at all levels and across diverse backgrounds.
  • Ability to travel up to 15% of the time to visit clients and attend events.
  • Fluency in English is required.

Benefits

  • Offers Equity
  • Offers Commission

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