Role Description - Automates the generation of executable software and installation into target environments. - Serves as an expert in designing, implementing and maintaining software test automation test frameworks/solutions. - Acts as a lead to a team of engineers developing and maintaining application software and database packages. - App inventory, package/test apps. - Building, testing, and deploying enterprise applications across Windows, iOS, and Android as part of the UEM → Intune modernization effort. - Performs end to end application inventory, analysis, packaging, and validation using MSIX, Win32, Intune wrapping, and mobile app format. - Ensures applications are compliant with security policies, compatible with modern management tooling, and ready for deployment at scale through Intune and Mobile Application Management (MAM) configurations. - Troubleshoots packaging issues. - Coordinates with application owners. - Maintains a full application catalog. - Supports migration waves for a secure, stable, and predictable app deployment experience. - Mentors junior team members and provides input on annual appraisals of team members as appropriate. Qualifications - Bachelor’s Degree in a technical field such as Computer Science or Engineering or equivalent relevant experience; Master’s Degree preferred. - 6+ years of experience in relevant field. Requirements - Proficiency with MSIX packaging, MSIX modification packages, signing, and conversion. - Expert in Win32/IntuneWin packaging, detection/enforcement rules, dependency modeling, and remediation scripts. - Experience with iOS app deployment (IPA, VPP/ABM integration) and Android app deployment (APK/AAB, Managed Google Play). - Understanding of application behaviors under MAM policies, informed by established AFS user experience patterns (e.g., MAM job aids showing app protection flows). - Skilled in Intune app wrapping, ingestion of LOB apps, app assignment strategies, version control, rollout rings, and deployment monitoring. - Ability to configure MAM policies, app protection policies, conditional launch requirements, data protection settings, and user exception handling. - Experience gathering full app inventories, analyzing dependencies, identifying repackaging needs, and building a migration readiness matrix. - Ability to execute functional, compatibility, and performance testing across Windows, iOS, and Android. - Ability to validate apps under MDM and MAM enrollment scenarios (e.g., required MFA prompts, Intune Company Portal behaviors). - Hands on troubleshooting of install failures, certificate/signing issues, dependency gaps, and Intune deployment failures. - Ability to review logs (Intune Management Extension, Event Viewer, mobile logs) and produce root cause analysis. - Able to work closely with security, platform engineering, and app owners. - Produce packaging guides, change records, deployment plans, and rollback procedures. Preferred Skills - Experience supporting large scale MDM/MAM programs. - Knowledge of Defender for Endpoint app based mitigations, ASR rules, and app hardening patterns. - Familiarity with CI/CD pipelines for application packaging, signing automation, and Intune configuration as code. - Experience with certificate based signing, timestamping authorities, and enterprise PKI. - Experience with analytics/reporting (Log Analytics/KQL) for app performance and failure tracking. - Understanding of Zero Trust concepts as they relate to application behavior, data leakage controls, and policy enforcement. - Prior experience with Blackberry UEM app lifecycle and federation patterns to support migration mapping.

Title: Regional Senior Casualty Claim Specialist - Litigation Location: MI-Admin Office Building (AOB) Hybrid - TNHybrid - SC Hybrid - NE Hybrid - ND Full time Job requisition id JR16046 Job Description: It’s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: ***This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.*** Senior Claim Specialist Casualty– The Auto Club Group Report to: Claim Manager II What you will do: In this position, you will have the opportunity to: - Review assigned claims, contact the insured and other affected parties, set expectations for the remainder of the claim process, and initiate documentation in the claim handling system. - Complete coverage analysis on the most complex claims. - Handle large loss injury claims. - Ensure all possible policyholder benefits are identified. - Create additional sub-claims if needed. - Complete an investigation of the facts regarding the claim to further and in more detail determine if the claim should be paid, the applicable limits or exclusions and possible recovery potential. - Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim. - Evaluate the financial value of the loss. - Approve payments for the appropriate parties accordingly. - Refer claims to other company units when necessary (e.g., Underwriting, Recovery Units or Claims Special Investigation Unit). - Thoroughly document and/or code the claim file and complete all claim closure and related activities in the assigned claims management system. - Utilize strong negotiating skills. Senior Claim Specialists are assigned Liability/BI/MedPay/Non-MI PIP/HO Liability/UM/UIM claims involving litigation/arbitration. The Senior Claim Specialists handle the most complex claims involving liability disputes, bodily injuries, and coverage questions. How you will benefit: Senior Claim Specialist will earn a competitive salary of $80,000 to $95,000 annually with annual bonus potential based on performance. - Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include: - 401k Match - Medical - Dental - Vision - PTO - Paid Holidays - Tuition Reimbursement We’re looking for candidates who: Required Qualifications (these are the minimum requirements to qualify) Education: - Associate degree in Business Administration, Insurance, or a related field,or the equivalent in related work experience - Completion of the Insurance Institute of America's: General Insurance Program, Associate in Claims, Associate in Management, or equivalent - CPCU coursework or designation - Complete the ACG Training Program or demonstrate equivalent knowledge or experience - In states where an Adjuster’s license is required, the candidate must be eligible to acquire a State Adjuster’s license within 90 days of hire and maintain it as specified for the appropriate states. - Must have a valid State Driver's License Experience: - Five years of experience in the following: - 1st and 3rd party auto injury, homeowner liability, personal injury, and umbrella policies - Managing and handling claims where litigation or arbitration has been filed - Working with defense counsel - Multi-state claim/venue knowledge - Resolving complex coverage questions - Large loss claims - Negotiation of complex claim settlements - Securing and evaluating evidence and claims supports - Comfort with multi-system and software program usage - Subrogation claims and investigation - Taking statements - Establishing clear evaluation and resolution plans for claims Knowledge and Skills: - Advanced technical knowledge of - Essential Insurance Act (Michigan) - Fair Trade Practices Act as it relates to claims - Subrogation procedures and processes - Microsoft products - Intercompany arbitration - Litigation - Large Loss - Coverage - Medical terminology Advanced technical knowledge of: - Negligence Law - No-Fault Law - medical terminology and human anatomy - Insurance Policy Review and Understanding - Coverage Review and letter writing Ability to: - Handle claims according to the established Claim Handling Standards - Follow and apply ACG Claim policies, procedures, and guidelines - Work within the assigned ACG Claim systems, including basic PC software - Perform claim file review and investigations - Demonstrate effective communication skills (verbal and written) - Demonstrate customer service skills by building and maintaining relationships with insureds/claimants while exhibiting understanding of their problems and responding to questions and concerns - Analyze and solve problems while demonstrating sound decision-making skills - Prioritize claim-related functions - Process time-sensitive data and information from multiple sources - Manage time, organize, and plan workload and responsibilities - Safely operate a motor vehicle in order to attend meetings off-site - Travel outside of the assigned territory, which may involve overnight stay - Relocate, work evenings or weekends Preferred Qualifications Education: - Associate degree in Business Administration, Insurance, or a related field or the equivalent in related work experience - Completion of the Insurance Institute of America's: General Insurance Program, Associate in Claims, Associate in Management, or equivalent - CPCU coursework or designation Work Environment This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit www.aaa.com Important Note: ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to con

Role Description We are currently looking to recruit a suitable candidate for the position of Implementations Specialist. This person is the hands-on engine of our customer onboarding work: configuring our products, training customers, and walking alongside them through go-live and the first weeks of production. Working under the Implementation Lead, the Specialist owns the day-to-day delivery that makes a conversion feel calm, organized, and successful from the customer's seat. The Implementations Specialist is responsible for executing the hands-on work of customer onboarding: - Configure IBT products to match each customer's setup. - Deliver training to end users. - Serve as the customer's day-to-day contact during the conversion. This role will lead the evolution of how we train our customers, moving to a hybrid training model: - Pre-recorded video guides. - On-demand online training modules. - Structured live sessions for collaborative learning. - Targeted hands-on time reserved for configuration and specialist work. Key Responsibilities - Product Configuration & Setup: - Configure IBT products to match each customer's operational setup, fee schedules, user permissions, and integrations. - Validate and test configurations end-to-end before handing them to the customer. - Document configuration decisions and customer-specific settings. - Partner with development and support when configuration scenarios reveal product gaps or bugs. - Customer Training & Enablement: - Deliver training across multiple modalities. - Help design and build out IBT's hybrid training program. - Produce and maintain reusable training assets. - Adapt training to the audience's experience level. - Run reinforcement sessions and office hours in the first 30-60 days post-conversion. - Implementation Execution: - Own day-to-day execution of assigned conversion projects. - Serve as the customer's primary day-to-day contact. - Keep project tasks current in Zoho Projects. - Coordinate with internal teams on customer-specific needs. - Continuous Improvement & AI-Driven Modernization: - Actively use modern AI tools to automate and accelerate implementation work. - Identify steps in our current implementation process that should be replaced or augmented with AI. - Pilot new AI workflows on live conversions. - Identify recurring customer questions and feed them back into training materials. - Help refine onboarding playbooks as IBT ONE and new product releases roll out. - Grow into a recognized subject matter expert in one or two IBT products. Qualifications - Demonstrate a strong work ethic and commitment to maintaining high ethical standards. - Hands-on experience implementing, configuring, or training customers on a software product, preferably in SaaS, FinTech, or banking. - Strong training and presentation skills across multiple modalities. - Comfortable thinking about training as a product, not an event. - Comfort with detailed configuration work and structured checklists. - Excellent written and verbal communication; calm and patient with customers under pressure. - Experience using project tools such as Zoho Projects, Jira, MS Project, or similar. - Active, hands-on user of modern AI tools with a track record of using them to modernize implementation work. - Familiarity with community banking, credit unions, or core banking software is a strong advantage. - Willingness to travel approximately 10-15% for go-live weeks and complex conversions. Benefits - 401(k) matching - Dental insurance - Health insurance - Paid time off - Vision insurance - Bonus based on performance

• Direct proactive threat hunting campaigns to reveal advanced adversary activity • Lead high-complexity hunting campaigns informed by threat intelligence and business risk • Document hunting approach, research, and outcomes with actionable insights • Leverage statistical and ML-based hunting methods to analyze large datasets • Partner with Detection Engineering to convert hunt findings into durable detections • Develop simple tools and automated solutions for hunting workflows • Work closely with CSIRT, Threat Intelligence, Red Team, Security Engineering, and product teams • Mentor others and share knowledge to raise the overall maturity and efficiency