AAA - American Automobile Association

Title: Regional Senior Casualty Claim Specialist - Litigation Location: MI-Admin Office Building (AOB) Hybrid - TNHybrid - SC Hybrid - NE Hybrid - ND Full time Job requisition id JR16046 Job Description: It’s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: ***This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.*** Senior Claim Specialist Casualty– The Auto Club Group Report to: Claim Manager II What you will do: In this position, you will have the opportunity to: - Review assigned claims, contact the insured and other affected parties, set expectations for the remainder of the claim process, and initiate documentation in the claim handling system. - Complete coverage analysis on the most complex claims. - Handle large loss injury claims. - Ensure all possible policyholder benefits are identified. - Create additional sub-claims if needed. - Complete an investigation of the facts regarding the claim to further and in more detail determine if the claim should be paid, the applicable limits or exclusions and possible recovery potential. - Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim. - Evaluate the financial value of the loss. - Approve payments for the appropriate parties accordingly. - Refer claims to other company units when necessary (e.g., Underwriting, Recovery Units or Claims Special Investigation Unit). - Thoroughly document and/or code the claim file and complete all claim closure and related activities in the assigned claims management system. - Utilize strong negotiating skills. Senior Claim Specialists are assigned Liability/BI/MedPay/Non-MI PIP/HO Liability/UM/UIM claims involving litigation/arbitration. The Senior Claim Specialists handle the most complex claims involving liability disputes, bodily injuries, and coverage questions. How you will benefit: Senior Claim Specialist will earn a competitive salary of $80,000 to $95,000 annually with annual bonus potential based on performance. - Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include: - 401k Match - Medical - Dental - Vision - PTO - Paid Holidays - Tuition Reimbursement We’re looking for candidates who: Required Qualifications (these are the minimum requirements to qualify) Education: - Associate degree in Business Administration, Insurance, or a related field,or the equivalent in related work experience - Completion of the Insurance Institute of America's: General Insurance Program, Associate in Claims, Associate in Management, or equivalent - CPCU coursework or designation - Complete the ACG Training Program or demonstrate equivalent knowledge or experience - In states where an Adjuster’s license is required, the candidate must be eligible to acquire a State Adjuster’s license within 90 days of hire and maintain it as specified for the appropriate states. - Must have a valid State Driver's License Experience: - Five years of experience in the following: - 1st and 3rd party auto injury, homeowner liability, personal injury, and umbrella policies - Managing and handling claims where litigation or arbitration has been filed - Working with defense counsel - Multi-state claim/venue knowledge - Resolving complex coverage questions - Large loss claims - Negotiation of complex claim settlements - Securing and evaluating evidence and claims supports - Comfort with multi-system and software program usage - Subrogation claims and investigation - Taking statements - Establishing clear evaluation and resolution plans for claims Knowledge and Skills: - Advanced technical knowledge of - Essential Insurance Act (Michigan) - Fair Trade Practices Act as it relates to claims - Subrogation procedures and processes - Microsoft products - Intercompany arbitration - Litigation - Large Loss - Coverage - Medical terminology Advanced technical knowledge of: - Negligence Law - No-Fault Law - medical terminology and human anatomy - Insurance Policy Review and Understanding - Coverage Review and letter writing Ability to: - Handle claims according to the established Claim Handling Standards - Follow and apply ACG Claim policies, procedures, and guidelines - Work within the assigned ACG Claim systems, including basic PC software - Perform claim file review and investigations - Demonstrate effective communication skills (verbal and written) - Demonstrate customer service skills by building and maintaining relationships with insureds/claimants while exhibiting understanding of their problems and responding to questions and concerns - Analyze and solve problems while demonstrating sound decision-making skills - Prioritize claim-related functions - Process time-sensitive data and information from multiple sources - Manage time, organize, and plan workload and responsibilities - Safely operate a motor vehicle in order to attend meetings off-site - Travel outside of the assigned territory, which may involve overnight stay - Relocate, work evenings or weekends Preferred Qualifications Education: - Associate degree in Business Administration, Insurance, or a related field or the equivalent in related work experience - Completion of the Insurance Institute of America's: General Insurance Program, Associate in Claims, Associate in Management, or equivalent - CPCU coursework or designation Work Environment This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit www.aaa.com Important Note: ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to con

Title: Integrated Marketing Lead Location: IL-Aurora Administrative Office Building remote type Hybrid locations FL-HFL1 Empl Work From Home MI-HMMI Empl Work From Home NC-HMNC Empl Work From Home IL-Aurora Administrative Office Building time type Full time Job Description: It’s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: Reports to (job title): Sr Manager and above Position Description Summary of Responsibilities: The Integrated Marketing Lead for Member Benefits leads the end‑to‑end integrated marketing strategy to drive awareness, understanding, utilization, and revenue impact of AAA member benefits. This role provides centralized marketing leadership across a broad portfolio of member benefit partnerships, including discounts, experiences, and partner‑supported offerings that deliver measurable member value and revenue.. This position ensures benefits are strategically and consistently integrated across multi‑channel campaigns, lifecycle journeys, and member touchpoints, with a focus on scaling high‑value partnerships and maximizing both member engagement and partner‑driven revenue outcomes. This role partners closely with Membership, Brand, Digital Engagement, Marketing Automation, UX, Analytics, Line‑of‑Business leaders, and external partners to plan, orchestrate, and optimize benefit‑led marketing initiatives that reinforce AAA’s value proposition and financial impact throughout the member lifecycle. Primary Duties and Responsibilities (details of the basic job functions): - Own the end‑to‑end integrated marketing strategy for member benefits, ensuring alignment with enterprise priorities and lifecycle needs. - Develop integrated marketing strategies that position member benefits consistently across campaigns, lifecycle journeys, and touchpoints - Lead annual and quarterly planning for benefits‑led initiatives in partnerships (i.e. with Membership, Brand, and Digital teams) - Define clear value propositions for key benefit categories (e.g., discounts, protection products, experiences) by audience and life stage - Ensure benefit strategies align with broader acquisition, engagement, and retention goals - Serve as strategic lead for benefit integration within Integrated Marketing planning - Coordinate execution across teams and channels to ensure cohesive, benefit‑led integrated campaigns. - Lead cross‑functional campaign planning with Brand, Marketing Automation, Digital Engagement, UX, and Line‑of‑Business partners - Ensure member benefits are embedded appropriately within integrated campaigns - Align timing, messaging, and sequencing of benefit communications across owned, paid, and lifecycle channels - Act as the central point of accountability for benefit inclusion and storytelling across campaigns - Identify opportunities to scale or replicate benefit‑led learnings across campaigns - Ensure benefits play a clear and intentional role at key lifecycle moments - Shape benefit messaging strategies for onboarding, engagement, and renewal - Partner with Lifecycle, Automation and Analytics teams to prioritize benefits and define success metrics - Ensure benefit education and reinforcement are staged appropriately over time (vs. front‑loaded or fragmented) - Monitor performance across campaigns and lifecycle communications (engagement, utilization, renewal impact) - Lead test‑and‑learn efforts to optimize messaging, channels, and sequencing of benefit communications - Translate insights into clear recommendations and share performance learnings with stakeholders and leadership - Partner with Analytics and Business Owners to track and report on benefit performance, including engagement, utilization, and partner‑generated revenue contribution - Act as the primary marketing point of contact for member benefits strategy and integration - Facilitate alignment across Marketing, Membership, Digital, and LOB stakeholders - Set guardrails and best practices for benefit messaging consistency and prioritization - Support leadership read‑outs with clear, concise summaries of strategy, performance, and impact - Champion a member‑first, value‑led approach to benefits marketing - Supervisory Responsibilities (briefly describe, if applicable, or indicate None): - None Required Qualifications (these are the minimum requirements to qualify) Education (include minimum education and any licensing/certifications): - Bachelor’s degree in Marketing, Communications, Business, Advertising, or a related field, or equivalent combination of education and work experience Experience: - Leading integrated, multi‑channel marketing initiatives - Strong understanding of lifecycle marketing and customer/member journeys - Ability to orchestrate and influence across brand, digital, analytics, and product teams - Strategic mindset paired with strong execution and measurement discipline - Comfort simplifying complex offerings into clear, value‑driven messaging Knowledge of: - Integrated marketing strategy and multi‑channel campaign planning - Lifecycle engagement and member journey optimization - Member value storytelling and benefit positioning - Cross‑functional alignment across marketing, digital, and analytics teams - Coordinating channels and partners to deliver a cohesive, benefit‑led member experience Skills - Integrated marketing strategy and execution - Lifecycle and journey‑based campaign development - Cross‑functional leadership and stakeholder coordination - Translating member benefits into cohesive, value‑led marketing experiences - Driving consistency across campaigns, channels, and member journeys Ability to: - Lead integrated marketing strategy and execution - Influence cross‑functional teams and drive alignment - Translate member benefits into clear, value‑led messaging - Optimize lifecycle and campaign performance using data III. Preferred Qualifications Experience: - Advanced degree (MBA or Master’s in Marketing, Communications, or Business) preferred but not required - Experience leading integrated, multi‑channel marketing initiatives - Background in lifecycle, retention, or loyalty‑driven marketing Ability to: - Data‑informed, test‑and‑learn mindset Skills: - Strong cross‑functional collaboration and stakeholder influence skills Work Environment This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy. Important Note: The above statements describe the principle and essential functions, but not all functions, that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfil these requirements. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit www.aaa.com Important Note: ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Title: Insurance Systems & Business Strategy Manager Location: Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia. Work from Home time type: Full time job requisition id: 42105 Job Description: AAA Club Alliance is hiring a Insurance Systems & Business Strategy Manager to lead a team aligning technology investments with Insurance business strategy and delivering measurable value. This role manages the Insurance technology portfolio, partners with senior leaders to translate business priorities into roadmaps and investment decisions, and ensures strong governance, execution alignment, and value realization across transformation initiatives. Work from home positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is in Washington DC and 13 states including: Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia. What We Offer: As part of our team, you’ll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our package includes: - Competitive annual salary; the starting base compensation for this position is: $95,603-$136,000 - Annual Bonus Eligibility - Hybrid schedule (3 days on-site weekly) - Comprehensive health benefits package - 3+ weeks of paid time off accrued during your first year - 401(K) plan with company match up to 7% - Professional development opportunities and tuition reimbursement - Paid time off to volunteer & company-sponsored volunteer events throughout the year - Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability *The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.* Primary Responsibilities: - Manage and develop a team of Business Technology Strategists, setting clear expectations, priorities, and performance metrics. - Build team capabilities in strategic thinking, analysis, and stakeholder engagement. - Ensure high-quality, consistent strategic outputs including analysis, roadmaps, and executive communications. - Lead talent development, performance management, and succession planning. - Partner with Insurance leadership to align technology strategy with business goals (growth, efficiency, risk management). - Translate Insurance strategy into multi-year technology roadmaps and capability plans. - Advise executives on tradeoffs across cost, risk, speed, and value. - Anticipate future needs and shape strategic options proactively. - Own the Insurance technology strategy portfolio, including roadmap development, prioritization, sequencing, and dependencies. - Lead technology investment planning, business case development, and governance. - Prioritize initiatives based on value, alignment, risk, and capacity. - Track outcomes, benefits realization, and KPI performance. - Assess current-state systems, processes, and architecture to identify modernization opportunities. - Partner with enterprise architecture, delivery, analytics, and operations to ensure execution alignment. - Provide oversight for major digital transformation initiatives. - Lead executive discussions, strategy sessions, and workshops. - Communicate complex technology topics in clear, business-friendly terms. - Act as liaison across business, IT, vendors, and partners; influence without direct authority. - Oversee vendor strategy, alignment, and performance. - Perform other duties as assigned. Minimum Qualifications: - Bachelor’s degree in Business, Technology, or related field required; Master’s preferred (or equivalent experience). - 7+ years of experience in technology strategy, digital transformation, or business-technology alignment. - Prior people leadership experience required, including demonstrated success leading and developing high-performing teams. - Experience in insurance or financial services required, with strong preference for insurance background. - Proven experience in technical road mapping and enterprise technology planning required. - Strong user experience (UX) or customer experience-focused mindset strongly preferred. - Demonstrated ability to influence senior leaders and manage complex, cross-functional portfolios. Knowledge, Skills, and Abilities: - Strong understanding of business strategy, operating models, and technology strategy development. - Knowledge of enterprise technology domains (applications, data, analytics, cloud, integration, security). - Experience with technology investment governance and portfolio management. - Strong executive communication, facilitation, and systems thinking skills. - Financial and investment analysis skills; ability to operate under ambiguity. - Proven coaching and team development skills. - Strong influencing skills across organizational boundaries. - Ability to operate in a complex, fast-paced environment. - Ability to translate strategy into measurable outcomes while balancing long-term and near-term priorities. Full time Associates are offered a comprehensive benefits package that includes: - Medical, Dental, and Vision plan options - Up to 2 weeks Paid parental leave - 401k plan with company match up to 7% - 2+ weeks of PTO within your first year - Paid company holidays - Company provided volunteer opportunities + 1 volunteer day per year - Free AAA Membership - Continual learning reimbursement up to $5,250 per year ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Information Technology

Title: Member Insured Sales Agent Location: Works from Home (Job Posting) time type Full time job requisition id 41871 Job Description: - Become part of AAA’s established & trusted brand! We’ve been serving our members for over 100 years - Leads are provided - Monthly and Quarterly bonus potential - Computer equipment provided by AAA Club Alliance - An in-house virtual training program AAA Total Rewards Package includes: - The starting base compensation for this position is $16.10 to $37.58 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. - This position is eligible to earn uncapped monthly bonuses, with average bonus pay of $532.00 per month. The ideal candidate will have: - High school diploma or equivalent - 2+ years of insurance sales experience - 1+ years of outbound call center experience preferred - Active Property and Casualty license - Schedule Requirements: Mon – Fri, 9:00am to 6:00pm EST, optional Saturday hours for over time (9:00am to 2:00pm EST) The primary duties of the Member Insured Sales Agent are to: - Perform outbound dials based on provided lead lists, consisting of targeted customers and members who have a high propensity to buy to meet new business goals. - Complete sales of insurance products by qualifying applicants, following leads, soliciting business, counselling customers concerning coverage and/or policy changes, quoting insurance rates, and accurately completing new insurance applications. - Coordinate new lead distribution with management and other associates. Including all account detail. Maintain lead distribution log. - Provide comprehensive and detailed insurance reviews to members, potential new clients and existing clients. Service includes insurance coverage review, quotes, and accuracy in rating to ensure client’s needs are met. - Execute and facilitate Insured’s service requests when appropriate based on the team’s objective of first call resolution. - Maintain current underwriting and marketing information by carrier to ensure compliance standards. - Anticipate and execute on account rounding and cross-selling opportunities. Sell new memberships and other AAA products to support the club’s goal of highly engaged member insureds. - Provide coverage and support for all incoming phone calls and be accountable for performance expectations for outbound call volume. Full time Associates are offered a comprehensive benefits package that includes: - Medical, Dental, and Vision plan options - Up to 2 weeks Paid parental leave - 401k plan with company match up to 7% - 2+ weeks of PTO within your first year - Paid company holidays - Company provided volunteer opportunities + 1 volunteer day per year - Free AAA Membership - Continual learning reimbursement up to $5,250 per year - And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Insurance

Title: Sabre Travel Script & Workflow Specialist Location: Works from Home (Job Posting) Cincinnati, OH (Job Posting) Job Description: AAA Club Alliance is seeking a Sabre (GDS) Travel Script/Workflow Specialist to join our dynamic Corporate Travel Team! This position is responsible optimizing, automating, and managing complex travel booking processes using the Sabre Global Distribution System (GDS). The incumbent would create scripting solutions (like Sabre Scriptwriter) to streamline repetitive tasks, improve accuracy, and enhance productivity for corporate travel agents or airline operations. We are looking for a professional who is interested in working at AAA Club Alliance– a company known for its stellar brand, exceptional member service, a leader in the travel industry and an award winning work environment. AAA provides a bonus program + full benefits consisting of Medical, Dental, Vision, Prescription, Health Savings Accounts, 401k with company match, Short Term/Long Term Disability, Life Insurance/Dependent Life Insurance, Personal Accident Insurance, Health Advocate, Employee discounts, AAA Premier membership and so much more! As part of our team, you’ll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our comprehensive package includes: - Competitive annual salary; the starting base compensation for this position is: $55,284 - $91,173; depending on experience. - Annual Bonus + Annual Merit Increase Eligibility - Hybrid schedule (3 days on-site weekly) depending on location or possible work from home with prior approval. - Comprehensive health benefits package - Nearly 4 weeks of paid time off accrued during your first year - 401(K) plan with company match up to 7% - Professional development opportunities and tuition reimbursement - Paid time off to volunteer & company-sponsored volunteer events throughout the year - Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability * The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location The primary duties of the Sabre Travel Script/Workflow Specialist: - Script Development & Optimization: Create, maintain, and update automated scripts and workflows within Sabre GDS to reduce manual input. - Workflow Analysis: Analyze current travel booking workflows and troubleshoot reservation, ticketing, or itinerary issues. - Process Improvement: Identify bottlenecks in the reservation process and implement, test, and document new automation tools. - Technical Support & Collaboration: Collaborate with IT, travel agents, and suppliers to ensure smooth implementation of new technology and resolve complex booking scenarios. - Quality Assurance: Ensure all automated processes and bookings comply with travel policies, regulatory standards, and fare rules. - Other duties as assigned. Required Skills and Qualifications: - Bachelor’s degree in Business or related field; commensurate experience may be considered in lieu of degree. - 5+ years experience in Corporate Travel - Expert Sabre Knowledge: Deep knowledge of Sabre GDS formats and commands. - Automation/Scripting Skills: Experience with automation tools, scripting languages, or workflow software in a travel environment. - Analytical Abilities: High attention to detail for troubleshooting and identifying workflow inefficiencies. - Communication: Ability to collaborate with technical and non-technical teams, including agents and airlines. - Strong organizational and time management skills. - Effective written and oral communication skills to enable accurate completion of assignments and effective interactions with all levels of Associates. - Ability to work independently and respond to changing work priorities. #LI-Remote #US #Sabrejobs #CorporateTravel Full time Associates are offered a comprehensive benefits package that includes: - Medical, Dental, and Vision plan options - Up to 2 weeks Paid parental leave - 401k plan with company match up to 7% - 2+ weeks of PTO within your first year - Paid company holidays - Company provided volunteer opportunities + 1 volunteer day per year - Free AAA Membership - Continual learning reimbursement up to $5,250 per year - And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Admin - Clerical