Yale University is a prestigious, private, Ivy League research institution with roots dating back to the 17th century. Officially founded as Yale College in 171
Account Assistant III, Registrar
Location
Connecticut
Posted
43 days ago
Salary
$0 - $28 / hour
Seniority
Senior
Job Description
Account Assistant III, Registrar
Yale University
Title: Account Assistant 3, Registrar Location: Off Campus within Connecticut Remote Full time Job requisition id 135029WD Job Description: Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Overview Initiates and performs patient registration through established patient registration process and network communications flow. Performs the required functions to establish and maintain the patient's financial status classification and update the informational databases with payer and account information necessary to ensure accurate and timely billing for medical services. Customer service position working with patients, providers, insurance carriers and others on a daily basis. Hours are 11am-7pm. This opportunity is currently remote (work from home) within CT. Required Skills and Abilities 1. Demonstrated knowledge and ability using computerized database systems and Microsoft Office Suite (especially Word and Excel). Ability to learn and adapt to new software applications. 2. Demonstrated working knowledge of the medical insurance processing/verification process. 3. Proficiency in providing superior customer service, including the ability to handle heavy telephone communication with patients, providers, insurance carriers, etc. in a professional, courteous and tactful manner. Ability to handle challenging/complicated situations professionally. 4. Demonstrated strong written and verbal communication skills. Team-oriented, flexible and ability to work with changing priorities and work flows. Ability to multi- task, problem-solve and prioritize. Good attention to detail. 5. Demonstrated record of excellent attendance, punctuality and time management. Professional attire. Preferred Skills and Abilities Ability to speak Spanish preferred. Knowledge of EPIC system. Principal Responsibilities 1. Receives, classifies, and codes information. Reviews account records to ensure accuracy and completeness. Prepares and distributes billing statements. 2. Obtains and provides information related to accounts, procedures, and regulations. Establishes, maintains, and reconciles account records. 3. Reviews, logs, codes, and posts payments. Identifies and corrects errors. Totals and reconciles cash transactions daily. Monitors account records. Composes correspondence related to problem accounts. 4. Refers delinquent accounts to supervisor and collection agencies. Researches individual accounts. May summarize findings in brief reports. 5. Completes and processes forms. May present account information at legal proceedings. 6. Performs clerical functions incidental to account activity. Required Education and Experience Four years of related work experience, two of them in the same job family at the next lower level, and a high school level education; or two years of related work experience and an Associate's degree; or an equivalent combination of experience and education. Job Posting Date 06/11/2026 Job Category Administrative Support Bargaining Unit L34 Compensation Grade Labor Grade C Compensation Grade Profile Hourly Range $28.43 Time Type Full time Duration Type Staff Work Model Remote Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website. Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy. Posting Disclaimer The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement. The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA). Note Yale University is a tobacco-free campus.
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