Air Liquide

• Du betreust unsere bestehenden Patient*innen telefonisch oder schriftlich bei technischen Fragestellungen. • Du bearbeitest technische Produkt-Support-Tickets und stellst passende Lösungen bereit. • Du sorgst für ein gutes Kundenerlebnis am Telefon und stärkst so die Bindung und das Vertrauen unserer Patient*innen an unseren Service. • Du legst Aufträge an, bearbeitest Anfragen nach und pflegst Reklamationen sowie Stammdaten. • Du arbeitest in Projekten mit und bringst dich sowie deine Ideen mit ein!

• Responsible for strategic development, administration, and retention of all branch operations leaders • Leadership of all safety programs/direction, profit/loss results, efficiencies, distribution/logistic effectiveness • Ensure all product delivered meets/exceeds QC standards • Develop, implement & lead best practices of distribution operations • Recruit, hire, train, develop, coach, counsel, & discipline employees • Manage regional operations to ensure budgetary goals are met or exceeded • Foster a culture that allows team members to grow & develop individually/collectively while driving increased business & results • Manage special projects as they are assigned by senior management

• Prepare monthly, quarterly and annual tax documentation • Prepare Canadian tax compliance (T5013, T2, T4-NR, T5, etc.) for the Company • Review and reconcile tax accounts • Coordinate and prepare income tax provisions, and other tax reporting forms for Canadian entities • Prepare monthly sales tax remittances for various jurisdictions • Assist during tax audits • Participate in various projects and assist the Tax team with ad hoc requests • Verification of withholding taxes (WHT) of foreign transactions

• Provide tier 1 support to SAP application users • Provide professional first-level support via email and phone, troubleshooting technical SAP issues for internal customers • Log all inquiries in the ticketing system (iSupport), aiming for first-contact resolution, and escalating to Level 2 teams with comprehensive details when needed • Manage user access through provisioning, including onboarding new hires, processing status changes, and handling terminations • Proactively identify potential major incidents and contribute to continuous improvement by updating the team's knowledge base and standard operating procedures (SOPs) • Translating documentation and user communications from English to French

• You are the driving force behind our growth. • You identify potential, pursue every lead relentlessly and build the relationships needed to close new customer deals. • You don't wait for inquiries — you generate them. • You qualify leads, identify on-site needs and develop prospective customers to a closing-ready stage. • You plan your routes efficiently so that no minute is wasted. • You proactively and thoroughly familiarize yourself with our product portfolio so you can convince customers with technical competence at every stop.

• You are the strategic driver for our diverse partner network in East Germany. • You combine a strong hands-on mentality with tact and thrive in a self-organized environment. • You manage your partners and projects entirely independently. • Sales partner acquisition & customer referral partners: You proactively identify potential sales partners and customer referral partners. • Strategic market and partner development: With analytical foresight you identify untapped areas in your sales territory. • Training & safety: You deliver commercial trainings on our gas portfolio and hardware systems. • Performance management & KPIs: You keep your numbers under control. • Brand & CI compliance: You act as the on-site guardian of quality and corporate identity. • Operational support: You provide intensive onboarding support to partners and their new employees.

Role Description We are looking for a candidate with a high level of communication skills in French and English to recruit through Canada. This is a fast-paced position with a high volume of roles and is 100% remote. Summary: This role involves working with senior team members and hiring managers to ensure a seamless hiring experience for candidates across Canada. You will focus on Drivers positions, use different tools for candidate sourcing, and build strong relationships to support our diverse staffing needs. We work every day in English and French speaking markets. Key Responsibilities - Recruitment Support: - Manage full-cycle recruitment process, including job posting, resume screening, and scheduling interviews. - Collaborate with hiring managers to understand job requirements and desired candidate profiles. - Draft and update job descriptions to reflect accurate and engaging information about open roles. - Candidate Sourcing and Interview Coordination: - Use job boards, social media, and other online platforms to source and identify potential candidates. - Build and maintain a pipeline of qualified candidates for current and future hiring needs. - Conduct initial outreach and pre-screening of candidates to assess qualifications and interest. - Assist with pre-employment processes, including coordinating with the processing team to complete reference checks and background verification. - Support new hire onboarding by ensuring smooth communication between HR, hiring managers, and candidates. - Employer Branding: - Help promote the company’s employer brand through social media posts, career fairs, and community engagement. - Assist in organizing recruitment events to attract a diverse pool of candidates. - Administrative Tasks: - Maintain and update applicant tracking systems (ATS) and recruitment databases with accurate candidate information. - Prepare recruitment reports and metrics to track hiring progress and effectiveness. - Special Projects and Other Duties as assigned Qualifications - Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred but not required). - Must be fully proficient (Advanced/Superior level) in speaking, reading, and writing in both English and French. - Proven ability to formally translate professional HR documents from English to French with high linguistic quality. - 5 to 10 years of experience in recruitment of Drivers and similar profiles. - Proven track record of sourcing and landing top talent for union and non-union environments. Requirements - Experience utilizing applicant tracking systems (ATS). - Workday and Google Suite proficiency. - Knowledge of Canadian Labor Law and provincial employment standards. - Advanced proficiency in using LinkedIn Recruiter and Indeed to source bilingual talent specifically within the Canadian provinces. - Strong attention to detail and problem-solving skills. - Strategic, dynamic, enthusiastic, and quick to take initiative. - Highly motivated, goal-driven, result-oriented, and a team player. Benefits - Opportunity to work in a diverse and inclusive workplace. - Engaging environment that fosters innovation.

R10088022 Data Lead - DDS Americas (Open) Location: Radnor, PA (Airgas HO) - Management World leader in gases, technologies and services for Industry and Health, Air Liquide is present in 80 countries with approximately 66,000 employees and serves more than 3,6 million customers and patients. Oxygen, nitrogen and hydrogen have been at the core of the company’s activities since its creation in 1902. Air Liquide’s ambition is to be the leader in its industry, delivering long-term performance and acting responsibly. How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.AirLiquide is Hiring for a Data Lead - DDS Americas! We are looking for you! - This role is a REMOTE role located anywhere in the US or Canada. Travel up to 20% across North America. - Pay range is $120k USD to $180k USD base pay. - Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance. - Support for Parents: We offer a 14-week paid child birth benefit to support growing families. - Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time. - Early Access: Your benefits start after just 30 days of employment AirLiquide recrute un responsable des données - DDS Amériques ! Nous recherchons quelqu'un comme vous ! - Ce poste est à DISTANCE, accessible depuis n'importe où aux États-Unis ou au Canada. Déplacements pouvant aller jusqu'à 20 % en Amérique du Nord. - La fourchette de rémunération est comprise entre 120 000 et 180 000 dollars US de salaire de base. - Avantages sociaux complets pour la famille : Airgas propose une gamme complète d'avantages sociaux conçus pour vous accompagner tout au long de votre vie, notamment une assurance médicale, dentaire, optique, vie, décès et mutilation accidentels, et invalidité. - Soutien aux parents : nous offrons une allocation de naissance de 14 semaines pour soutenir les familles qui s'agrandissent. - Sécurité pour l'avenir : plan de retraite 401(k) avec abondement de l'entreprise, aide aux frais de scolarité, jours fériés payés, congés payés et congés maladie. - Accès rapide : vos avantages sociaux prennent effet après seulement 30 jours d'ancienneté (English version) This position will be responsible for leading all data-related activities within the Americas in the areas of data management, conversion, and quality. The America’s Data Lead will participate and lead the profiling, analysis, cleansing, mapping, transformation, and validation of data extracted from various systems for loading into ERP’s and/or related applications. Responsibilities include working with functional and business teams to define data strategies, and leading the team to complete source-to-target mapping, develop and test conversion logic, and execute conversion related processes. This position will be a key leader in Air Liquide’s global ERP consolidation program (ALign) to work with the business and IT leadership teams to execute per program timelines, develop data-related processes, and define an end-state governance organization. (French version) Le titulaire de ce poste sera chargé de diriger l'ensemble des activités liées aux données sur le continent américain dans les domaines de la gestion, de la conversion et de la qualité des données. Le responsable des données pour l'Amérique participera et dirigera le profilage, l'analyse, le nettoyage, le mappage, la transformation et la validation des données extraites de divers systèmes en vue de leur chargement dans les progiciels de gestion intégrée (ERP) et/ou les applications connexes. Les responsabilités comprennent la collaboration avec les équipes fonctionnelles et métiers pour définir des stratégies en matière de données, ainsi que la direction de l’équipe chargée de réaliser le mappage source-cible, de développer et de tester la logique de conversion, et d’exécuter les processus liés à la conversion. Ce poste sera un pilier du programme mondial de consolidation ERP d’Air Liquide (ALign) et travaillera avec les équipes de direction métier et informatique pour respecter les échéances du programme, développer des processus liés aux données et définir une organisation de gouvernance finale. (English version) Key Responsibilities: - Lead and manage the Americas data team with overall data responsibility for businesses in North and South America - Participate in the implementation of the global ERP consolidation programs (ALign) - Work across all business and IT teams to develop data strategies for programs, projects, and run-state activities - Lead mapping and design sessions for data conversions - Define and lead data cleansing and conversion activities - Design and educate the business on data audit processes - Participate and lead processes in support of data cleansing, data audit reporting, data de-duplication, and cutover-conversions (simulation and final go live). - Scope includes all master data and transactional data objects, as well as all processes related to data maintenance and quality - Support troubleshooting data issues - Ad hoc duties based on communication and updates from the business or IT management. (French version) Responsabilités principales: - Diriger et gérer l'équipe chargée des données pour les Amériques, en assumant la responsabilité globale des données pour les activités en Amérique du Nord et du Sud - Participer à la mise en œuvre des programmes mondiaux de consolidation ERP (ALign) - Collaborer avec l'ensemble des équipes métier et informatiques afin d'élaborer des stratégies de données pour les programmes, les projets et les activités courantes - Animer des sessions de cartographie et de conception pour les conversions de données - Définir et diriger les activités de nettoyage et de conversion des données - Concevoir les processus d'audit des données et former les équipes métier à leur utilisation. - Participer et diriger les processus liés au nettoyage des données, au reporting d'audit des données, à la déduplication des données et aux conversions de basculement (simulation et mise en production finale). - Le périmètre couvre l'ensemble des données de référence et des objets de données transactionnelles, ainsi que tous les processus liés à la maintenance et à la qualité des données. - Apporter un soutien pour le dépannage des problèmes liés aux données. - Effectuer des tâches ponctuelles en fonction des communications et des mises à jour de la direction métier ou informatique. __________________ Are you a MATCH? (English version) Required Education and Experience: - Bachelor’s degree in Engineering, Computer Science, MIS, Business, or a related discipline - 10+ years experience in a related field: Business/Operations, Finance, IT, and/or Project Management - 5+ years managing teams of internal associates and 3rd party resources - Experience with managing multiple ERP system integration projects required (French version) Formation et expérience requises: - Baccalauréat en ingénierie, en informatique, en systèmes d'information de gestion, en commerce ou dans une discipline connexe - Plus de 10 ans d'expérience dans un domaine connexe : commerce/opérations, finance, informatique et/ou gestion de projet - Plus de 5 ans d'expérience dans la gestion d'équipes composées de collaborateurs internes et de ressources externes - Expérience requise dans la gestion de plusieurs projets d'intégration de systèmes ERP (English version) Preferred Education and Experience: - SAP system integration experience highly preferred - LATAM experience a plus (French version) Formation et expérience souhaitées : - Une expérience en intégration de systèmes SAP serait un atout important - Une expérience en Amérique latine est un atout Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

• Telephone and written patient support for technical inquiries • Handling technical product support tickets • Ensuring a positive customer experience on the phone • Creating service orders, processing inquiries, and managing complaints