OKX logo
OKX

Discover the future of investing, built on top of the world’s most trusted crypto trading app, and web3 platform.

Relationship Manager

Account ManagerSalesFull TimeRemoteMid LevelTeam 1,001-5,000Since 2017H1B No SponsorCompany SiteLinkedIn

Location

Asia

Posted

5 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expChineseEnglishWeb3

Job Description

Relationship Manager

OKX

• 负责高价值客户的开发与维护,深入了解各家产品与解决方案,通过专业够听和定制化的解决方案,推动交易、资产及收入等关键指标的持续增长。该岗位高度 KPI 导向,需要强目标感、快速学习能力,同时能接受高强度出差。 • 通过多渠道(线下拜访、行业会议、社群、转介绍等)挖掘并开发潜在高价值客户(包括但不限于专业交易者、家族办公室等)。 • 能够快速画像并识别高潜力目标客户,建立并维护客户线索池和跟进节奏。 • 建立并维护稳固的客户关系,定期Review,了解用户交易需求、资金规模与产品需求。 • 对所负责客户的 资产规模、交易量、收益贡献等关键指标(KPI)负责,按月度/季度完成业绩目标。 • 深入理解各家主流交易平台的各产品条线(如:现货、合约、期权、Earn/理财、结构化产品等),能够为客户提供对比分析和专业建议。 • 收集客户需求与痛点,协同产品、运营等团队,为重点客户提供定制化解决方案。 • 持续跟进行业动态、竞品策略和新产品形态,快速掌握并消化新知识,形成对客户有价值的观点与建议。 • 定期输出客户/市场反馈与竞品情报,为内部策略和产品迭代提供一线视角。

Job Requirements

  • 至少 2 年及以上 web3 行业工作经验, 对主流交易所、钱包、托管、DeFi 等产品有实际使用或服务经验。
  • 能够 快速识别与筛选目标客户,具备优秀的沟通谈判技巧与关系维护能力,有高潜力客户的客户关系管对金融市场、衍生品、风险收益等有基本认知,有银行、券商、资管等金融背景者优先。客户服务和运营等相关工作经验优先;
  • 明确的 KPI & 结果导向,习惯用数据衡量业绩。
  • 能接受 高强度工作节奏与频繁出差 / 拜访。
  • 自驱力强,抗压能力好,能够在不确定环境中找到路径并推动落地。
  • 能够 中英文双语工作(听说读写);
  • 本科及以上学历,金融、经济、会计、数学、统计、计算机等相关专业优先。

Benefits

  • Competitive total compensation package
  • Various team building programs and company events
  • More that we love to tell you along the process!

Related Job Pages

More Account Manager Jobs

Pinterest logo

Client Account Manager I

Pinterest

An internet company and social media platform, Pinterest helps people dream about, plan, and prepare for a life they love by “pinning” inspirational, user-generated content to

Account Manager5 days ago

Title: Client Account Manager I, Spanish Market Location: Dublin, IE Job Description: About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here. As a Client Account Manager, in our Dublin office you will work at the Retail book within the Spanish team. This book is composed by a variety of brands from the Fashion, Home, Big Box, Groceries and other subverticals. We’re looking for an experienced self-driven Client Account Manager to help our most strategic partners successfully grow their business through Pinterest. You’ll work directly with some of our key advertisers as a trusted consultant to their business. Your strategic advice, sales skills and coaching are core to bringing to life the value we deliver as a platform. If this sounds like fun, we’d love to hear from you! What you’ll do: - Build and nurture relationships with our Partners, proactively reaching out to partners regarding campaign performance, optimizations, updates, and opportunities. - Ensure that our partners objectives and requirements are met by liaising between them and our internal teams ( Measurement & Insights, Product Marketing, Creative Strategy, etc) - Gain a deep understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeed - Specifically own the “how” conversation with advertisers to advise on media strategies across targeting, bidding models, creative, measurement, etc. - Become an expert at Pinterest campaign best practices, enabling yourself to be the resource for performance related opportunities. Ensure that campaign setup is optimal. Evaluate if a digital media campaign is successful and how to troubleshoot. - Understand how to drive results, optimize campaigns and deliver performance updates to partners. Ensure the performance metrics that were agreed upon are being met, and take action to course correct. - Actively engaging in client meetings to understand their key objectives and challenges. Presenting and explaining complex solutions in a clear and concise manner to help partners achieve their objectives. Handle resistance, complaints, or objections from partners professionally and patiently. - Cross sell and upsell opportunities that contribute to the team’s ability to exceed revenue targets. - Understand complex processes and products, distilling them down into a digestible format for our partners’, Provide partners with guidance and expertise on product, service best practices and features. Be highly knowledgeable about all relevant Pinterest ad product features and capable of clearly explaining their benefits to a customer. Maintain up-to-date education and fluency on evolving product roadmap and iterations. Efficiently interfaces with appropriate cross-functional teams to answer product-related questions or challenges when needed. - Pitch new products and campaign best practices at scale. What we’re looking for: - Digital advertising sales experience, ideally with managing performance advertisers. - Strong communication skills in person, on the phone, and through email. - A team player who’s able to work in a fast-paced environment with technical and non-technical teams. - Expertise in digital advertising and media sales including campaign optimization, analytical problem solving, and product/platform knowledge. - Background on performance marketing. - Experienced in managing quarterly forecasts and achieving goals. - Technical foundation with relevant experience in Search/Shopping/Display/Social advertising technologies. - Fluency in Spanish and English is essential for the role. - This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. - Bachelor’s/Master’s degree in a relevant field or equivalent experience. In-Office Requirement Statement: - This role will need to be in the office or in-market 3 times per week and therefore needs to be in a commutable distance from our Dublin office. - We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. Working Expectations: - In-market sales team focused on velocity, expect to be traveling in-market up to 50% of the time Relocation Statement: - This position is eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws.

Ireland
National Basketball Association - NBA logo

Partner Services, Global

National Basketball Association - NBA

The National Basketball Association (NBA) is the governing body for professional basketball leagues in the United States and operates as a worldwide sports and

Account Manager5 days ago

Title: Partner Services, Global Location: New York, USA time type Full time job requisition id JR000551 Job Description: WORK OPTION: The NBA currently provides eligible employees the option of working remotely one day per week. _________________ Position Summary This role will serve as the primary liaison between New Business, the U.S.-based Partner Services team, and regional offices worldwide, supporting the management, development, and fulfillment of hospitality benefits across NBA, WNBA, 2KL, and USAB. The individual will work in close partnership with regional teams to establish hospitality standards tailored to each market, ensuring alignment with best practices while respecting regional customs, cultural nuances, business protocols, and market-specific dynamics. This role will also be responsible for collaborating with the regions to develop region-specific tools, frameworks, and assets that reflect local market standards while maintaining global consistency and brand integrity. Additionally, this role will support the overall domestic management and coordination of department sub-groups, ensuring strong communication, organization, and alignment across key workstreams for Partner Services. The position plays an integral role in All-Star Weekend planning and execution, contributing to both pre-event lead-up responsibilities and on-site hospitality management. Responsibilities include development and oversight of event seating strategies, hospitality tracking tools, and operational resources that drive consistency and efficiency. This individual will play a key role in ensuring seamless project workflow, cross-functional collaboration, and best-in-class hospitality execution across marquee league events. Key Responsibilities Regional Hospitality Strategy - In collaboration with each region, assess the current hospitality management landscape, identifying inconsistencies, gaps, and market-specific opportunities. - Build strong, collaborative relationships with key contacts in each regional office to understand local business norms, cultural expectations, and partner priorities. - Develop tailored hospitality frameworks by region, accounting for investment levels, market maturity, regional expectations, and competitive landscape in partnership with the region. - Ensure hospitality guidelines reflect global standards while remaining relevant and appropriate to local contexts. Hospitality Standards Development - Conduct structured working sessions with regional offices to understand existing hospitality inclusions, local execution models, and partner expectations. - Evaluate the value, perception, and significance of tickets and benefits within each market. - Apply Partner Services best practices while adapting them thoughtfully to each regional business. - In partnership with each region, create and distribute region-specific playbooks, templates, and reference materials to support consistent but locally tailored execution. Ticket Tracking & Fulfillment - Design and implement a centralized system to track contractual ticket allocations for marquee events across all regions. - In partnership with the regions, manage and fulfill international ticket commitments for domestic marquee events (e.g., All-Star, Finals), ensuring clear communication across time zones and teams. - Coordinate with the Events team and regional offices to align on seat allocation, guest protocols, and culturally appropriate hosting standards. - Ensure ticket distribution processes reflect both contractual obligations and regional hospitality expectations. Sweepstakes Program Optimization - Review current international sweepstakes programs and streamline execution as part of overall contractual benefits. - Adapt sweepstakes frameworks to align with local regulations, consumer behaviors, and expectations by region. Partner Engagement & Event Execution - Collaborate with regional offices on Partner Services activations (e.g., Town Halls, Chalk Talks), ensuring content and format resonate locally. - Lead or support delivery of international Town Halls, season ticketed events (such as Suite Nights and Watch Parties), and the Global Sales Summit (as applicable), ensuring they align with local practices, language needs, and partner engagement expectations. Support and potentially lead All-Access Program execution, customizing experience elements by region where appropriate. - Collaborate with regional hospitality leads to develop tailored hospitality and event assets (e.g., briefing decks, guest journey documents, hosting guides) specific to each region. Global Games Leadership - Serve as a lead for partner hospitality execution at Global Games, partnering closely with the host region to reflect local standards and expectations. - Align domestic and regional teams to ensure a seamless partner experience. Cross-Team Collaboration - Establish yourself as the primary point of contact for International Partner Services. - Act as a strategic bridge between U.S.-based teams and regional offices, ensuring consistent communication and mutual understanding. - Share domestic best practices while actively incorporating feedback and insights from regional teams. - Promote a globally aligned yet locally adaptable approach to hospitality execution across all markets. Overall Support for Partner Services Regular Season Ticket Management - Submit ticket requests via the TRS system and serve as the liaison with the ticketing team. - Track departmental ticket requests and ensure timely communication with internal stakeholders. - Collaborate with Partner Services colleagues and the ticketing team to prioritize requests appropriately. All-Star Weekend Support - Assist with guest invitations, contractual ticket fulfillment, RSVP tracking, seating assignments, ticket distribution, hotel coordination, Partner Reception, Partner Brunch, suite checks, and Partner Scrimmage logistics. Event Seating & Hospitality Tools - Utilize Social Tables platform to support seating arrangements and hotel assignments for all major events supported by Social Tables. Departmental Sub-Group Management - Overall support for sub-group management including on-going communications, drafting All Star Weekly Bulletin and meeting participation. Required Education & Professional Experience - Bachelor’s degree in Business, Marketing, Communications, Sports Management, Hospitality Management, or a related field; advanced degree a plus. - 5–7 years of experience in partner services, hospitality operations, event management, or a related client‑facing discipline within sports, entertainment, or global organizations. - Experience working with international markets, including navigating cultural norms, business practices, and cross‑regional communication. - Background supporting or leading large‑scale events, premium hospitality programs, or VIP experiences. - Experience collaborating with cross‑functional teams and managing workflows across geographically dispersed stakeholders. - Familiarity with ticketing systems and event‑planning tools (e.g., TRS, Social Tables) or the ability to learn them quickly. - Experience developing operational frameworks, playbooks, or process documentation to support consistent execution across teams or regions. Required Skills & Knowledge Attributes - Strong understanding of hospitality operations, partner servicing, and event execution within a global context. - Ability to build and maintain collaborative relationships across cultures, time zones, and organizational levels. - Skilled in project management, including planning, prioritization, and coordination across multiple concurrent workstreams. - Excellent written and verbal communication skills, with the ability to tailor messaging for diverse audiences and cultural contexts. - High level of organization and attention to detail, especially in tracking tickets, managing logistics, and maintaining operational tools. - Ability to synthesize regional insights into scalable frameworks, guidelines, and resources. - Comfort working in fast‑paced environments with shifting priorities and tight timelines. - Strong problem‑solving skills and a proactive approach to identifying gaps, inconsistencies, and opportunities for improvement. - Cultural awareness and sensitivity, with the ability to adapt hospitality standards and partner engagement approaches to local norms. Salary Range: 98,000 – 125,000 Job Posting Title: Manager Employees currently are eligible to receive an annual discretionary performance bonus, awarded at the sole discretion of the Company and subject to any terms and conditions set by the Company. Employees and/or eligible dependents may be eligible to participate in the following Company-sponsored employee benefit programs: medical; dental; vision; life/AD&D insurance; short- and long-term disability; fertility and family-forming assistance; wellbeing allowance; educational assistance; mental health coaching/therapy; tax advantaged accounts such as HSA and healthcare/dependent care FSAs; a 401(k) retirement plan; and time off benefits that include vacation, sick time, and personal days. We Consider Applicants For All Positions On The Basis Of Merit, Qualifications And Business Needs, And Without Regard To Race, Color, National Origin, Religion, Sex, Gender Identity, Age, Disability, Alienage Or Citizenship Status, Ancestry, Marital Status, Creed, Genetic Predisposition Or Carrier Status, Sexual Orientation, Veteran Status, Familial Status, Status As A Victim Of Domestic Violence Or Any Other Status Or Characteristic Protected By Applicable Federal, State, Or Local Law. The NBA is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA’s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance. About the NBA The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball. Built around five professional sports leagues: the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 214 countries and territories in 60 languages, and merchandise for sale in more than 200 countries and territories on all seven continents. NBA rosters at the start of the 2024-25 season featured a record-tying 125 international players from a record-tying 43 countries. NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with more than 2.3 billion likes and followers globally across all leagues, team and player platforms. NBA Cares, the NBA’s global social responsibility platform, partners with renowned community-based organizations around the world to address important social issues in the areas of education, inclusion, youth and family development, and health and wellness.

New York
$98K - $125K / year
Massive Bio logo

Key Account Manager

Massive Bio

Every cancer patient deserves access to treatment options. Massive Bio is an AI-powered precision medicine platform transforming how cancer patients discover and access clinical trials by eliminating the barriers of geography, financial constraints, and information asymmetry that have historically limited enrollment. Founded in 2015 and headquartered in the US, Massive Bio is scaling its impact globally by powering operations across multiple countries and bringing innovative cancer treatment options to a rapidly growing and diverse population of patients. Through our proprietary AI platform, we connect individuals to clinical trials worldwide and partner with leading pharmaceutical companies, contract research organizations (CROs), and healthcare systems to accelerate drug development and expand equitable access to cutting-edge therapies.

Account Manager5 days ago

Role Description We are looking for a Key Account Manager based in Australia to help expand Massive Bio’s physician network and support clinical trial patient referral growth in the market. - Build a referral physician network for Massive Bio’s clinical trial enrollment services across Australia - Conduct outbound outreach to physician offices and follow up with in-person visits - Identify, approach, and engage oncologists and other relevant specialists - Maintain accurate CRM records, manage physician follow-ups, and report results to internal teams - Collect feedback from physician offices and share it with internal teams, including sales, marketing, product development, and delivery operations - Establish, develop, and maintain strong relationships with physicians - Coordinate networking efforts with team members and other departments - Analyze market potential and provide regular status reports Qualifications - BS/BA degree or equivalent experience - 4+ years of oncology, pharma, biotech, CRO, or other relevant physician-facing experience - An extensive network of physicians in Australia - Ability to secure appointments and build relationships directly with physicians - Ability to travel to physician offices across Australia - Familiarity with medical terminology and the healthcare system - Excellent verbal and written communication skills in English - Should be living in Australia - Familiar with the Australian healthcare and physician environment - Experience as a senior freelance CRA or in a similar relationship-driven field role is a strong advantage Company Description Every cancer patient deserves access to treatment options. Massive Bio is an AI-powered precision medicine platform transforming how cancer patients discover and access clinical trials by eliminating the barriers of geography, financial constraints, and information asymmetry that have historically limited enrollment. Founded in 2015 and headquartered in the US, Massive Bio is scaling its impact globally by powering operations across multiple countries and bringing innovative cancer treatment options to a rapidly growing and diverse population of patients. Through our proprietary AI platform, we connect individuals to clinical trials worldwide and partner with leading pharmaceutical companies, contract research organizations (CROs), and healthcare systems to accelerate drug development and expand equitable access to cutting-edge therapies.

Australia
Full TimeRemoteTeam 10,001+H1B Sponsor

• Build and develop strong partnerships with Key Clinicians in the public and private settings, Nurse Practitioners and Pharmacists • Work within a highly experienced cross-functional team with a ‘one team’ approach and a high level of support and resource • Responsible for Oncology sales across New Zealand for Johnson & Johnson by developing tactical account plans to grow your business whilst contributing to the strategic business strategy • Achieve sales and activity goals across New Zealand • Develop strong, long-term relationships with targeted specialist customers • Collaborate with cross-functional colleagues to plan and implement key account management business plans to grow the Oncology portfolio in New Zealand • Leverage relevant trends and insights to new business opportunities • Optimise private program models, including operational workflows across private clinics • Understand and communicate product and clinical material with confidence

New Zealand