Title: Partner Services, Global Location: New York, USA time type Full time job requisition id JR000551 Job Description: WORK OPTION: The NBA currently provides eligible employees the option of working remotely one day per week. _________________ Position Summary This role will serve as the primary liaison between New Business, the U.S.-based Partner Services team, and regional offices worldwide, supporting the management, development, and fulfillment of hospitality benefits across NBA, WNBA, 2KL, and USAB. The individual will work in close partnership with regional teams to establish hospitality standards tailored to each market, ensuring alignment with best practices while respecting regional customs, cultural nuances, business protocols, and market-specific dynamics. This role will also be responsible for collaborating with the regions to develop region-specific tools, frameworks, and assets that reflect local market standards while maintaining global consistency and brand integrity. Additionally, this role will support the overall domestic management and coordination of department sub-groups, ensuring strong communication, organization, and alignment across key workstreams for Partner Services. The position plays an integral role in All-Star Weekend planning and execution, contributing to both pre-event lead-up responsibilities and on-site hospitality management. Responsibilities include development and oversight of event seating strategies, hospitality tracking tools, and operational resources that drive consistency and efficiency. This individual will play a key role in ensuring seamless project workflow, cross-functional collaboration, and best-in-class hospitality execution across marquee league events. Key Responsibilities Regional Hospitality Strategy - In collaboration with each region, assess the current hospitality management landscape, identifying inconsistencies, gaps, and market-specific opportunities. - Build strong, collaborative relationships with key contacts in each regional office to understand local business norms, cultural expectations, and partner priorities. - Develop tailored hospitality frameworks by region, accounting for investment levels, market maturity, regional expectations, and competitive landscape in partnership with the region. - Ensure hospitality guidelines reflect global standards while remaining relevant and appropriate to local contexts. Hospitality Standards Development - Conduct structured working sessions with regional offices to understand existing hospitality inclusions, local execution models, and partner expectations. - Evaluate the value, perception, and significance of tickets and benefits within each market. - Apply Partner Services best practices while adapting them thoughtfully to each regional business. - In partnership with each region, create and distribute region-specific playbooks, templates, and reference materials to support consistent but locally tailored execution. Ticket Tracking & Fulfillment - Design and implement a centralized system to track contractual ticket allocations for marquee events across all regions. - In partnership with the regions, manage and fulfill international ticket commitments for domestic marquee events (e.g., All-Star, Finals), ensuring clear communication across time zones and teams. - Coordinate with the Events team and regional offices to align on seat allocation, guest protocols, and culturally appropriate hosting standards. - Ensure ticket distribution processes reflect both contractual obligations and regional hospitality expectations. Sweepstakes Program Optimization - Review current international sweepstakes programs and streamline execution as part of overall contractual benefits. - Adapt sweepstakes frameworks to align with local regulations, consumer behaviors, and expectations by region. Partner Engagement & Event Execution - Collaborate with regional offices on Partner Services activations (e.g., Town Halls, Chalk Talks), ensuring content and format resonate locally. - Lead or support delivery of international Town Halls, season ticketed events (such as Suite Nights and Watch Parties), and the Global Sales Summit (as applicable), ensuring they align with local practices, language needs, and partner engagement expectations. Support and potentially lead All-Access Program execution, customizing experience elements by region where appropriate. - Collaborate with regional hospitality leads to develop tailored hospitality and event assets (e.g., briefing decks, guest journey documents, hosting guides) specific to each region. Global Games Leadership - Serve as a lead for partner hospitality execution at Global Games, partnering closely with the host region to reflect local standards and expectations. - Align domestic and regional teams to ensure a seamless partner experience. Cross-Team Collaboration - Establish yourself as the primary point of contact for International Partner Services. - Act as a strategic bridge between U.S.-based teams and regional offices, ensuring consistent communication and mutual understanding. - Share domestic best practices while actively incorporating feedback and insights from regional teams. - Promote a globally aligned yet locally adaptable approach to hospitality execution across all markets. Overall Support for Partner Services Regular Season Ticket Management - Submit ticket requests via the TRS system and serve as the liaison with the ticketing team. - Track departmental ticket requests and ensure timely communication with internal stakeholders. - Collaborate with Partner Services colleagues and the ticketing team to prioritize requests appropriately. All-Star Weekend Support - Assist with guest invitations, contractual ticket fulfillment, RSVP tracking, seating assignments, ticket distribution, hotel coordination, Partner Reception, Partner Brunch, suite checks, and Partner Scrimmage logistics. Event Seating & Hospitality Tools - Utilize Social Tables platform to support seating arrangements and hotel assignments for all major events supported by Social Tables. Departmental Sub-Group Management - Overall support for sub-group management including on-going communications, drafting All Star Weekly Bulletin and meeting participation. Required Education & Professional Experience - Bachelor’s degree in Business, Marketing, Communications, Sports Management, Hospitality Management, or a related field; advanced degree a plus. - 5–7 years of experience in partner services, hospitality operations, event management, or a related client‑facing discipline within sports, entertainment, or global organizations. - Experience working with international markets, including navigating cultural norms, business practices, and cross‑regional communication. - Background supporting or leading large‑scale events, premium hospitality programs, or VIP experiences. - Experience collaborating with cross‑functional teams and managing workflows across geographically dispersed stakeholders. - Familiarity with ticketing systems and event‑planning tools (e.g., TRS, Social Tables) or the ability to learn them quickly. - Experience developing operational frameworks, playbooks, or process documentation to support consistent execution across teams or regions. Required Skills & Knowledge Attributes - Strong understanding of hospitality operations, partner servicing, and event execution within a global context. - Ability to build and maintain collaborative relationships across cultures, time zones, and organizational levels. - Skilled in project management, including planning, prioritization, and coordination across multiple concurrent workstreams. - Excellent written and verbal communication skills, with the ability to tailor messaging for diverse audiences and cultural contexts. - High level of organization and attention to detail, especially in tracking tickets, managing logistics, and maintaining operational tools. - Ability to synthesize regional insights into scalable frameworks, guidelines, and resources. - Comfort working in fast‑paced environments with shifting priorities and tight timelines. - Strong problem‑solving skills and a proactive approach to identifying gaps, inconsistencies, and opportunities for improvement. - Cultural awareness and sensitivity, with the ability to adapt hospitality standards and partner engagement approaches to local norms. Salary Range: 98,000 – 125,000 Job Posting Title: Manager Employees currently are eligible to receive an annual discretionary performance bonus, awarded at the sole discretion of the Company and subject to any terms and conditions set by the Company. Employees and/or eligible dependents may be eligible to participate in the following Company-sponsored employee benefit programs: medical; dental; vision; life/AD&D insurance; short- and long-term disability; fertility and family-forming assistance; wellbeing allowance; educational assistance; mental health coaching/therapy; tax advantaged accounts such as HSA and healthcare/dependent care FSAs; a 401(k) retirement plan; and time off benefits that include vacation, sick time, and personal days. We Consider Applicants For All Positions On The Basis Of Merit, Qualifications And Business Needs, And Without Regard To Race, Color, National Origin, Religion, Sex, Gender Identity, Age, Disability, Alienage Or Citizenship Status, Ancestry, Marital Status, Creed, Genetic Predisposition Or Carrier Status, Sexual Orientation, Veteran Status, Familial Status, Status As A Victim Of Domestic Violence Or Any Other Status Or Characteristic Protected By Applicable Federal, State, Or Local Law. The NBA is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA’s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance. About the NBA The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball. Built around five professional sports leagues: the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 214 countries and territories in 60 languages, and merchandise for sale in more than 200 countries and territories on all seven continents. NBA rosters at the start of the 2024-25 season featured a record-tying 125 international players from a record-tying 43 countries. NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with more than 2.3 billion likes and followers globally across all leagues, team and player platforms. NBA Cares, the NBA’s global social responsibility platform, partners with renowned community-based organizations around the world to address important social issues in the areas of education, inclusion, youth and family development, and health and wellness.

Role Description We are looking for a Key Account Manager based in Australia to help expand Massive Bio’s physician network and support clinical trial patient referral growth in the market. - Build a referral physician network for Massive Bio’s clinical trial enrollment services across Australia - Conduct outbound outreach to physician offices and follow up with in-person visits - Identify, approach, and engage oncologists and other relevant specialists - Maintain accurate CRM records, manage physician follow-ups, and report results to internal teams - Collect feedback from physician offices and share it with internal teams, including sales, marketing, product development, and delivery operations - Establish, develop, and maintain strong relationships with physicians - Coordinate networking efforts with team members and other departments - Analyze market potential and provide regular status reports Qualifications - BS/BA degree or equivalent experience - 4+ years of oncology, pharma, biotech, CRO, or other relevant physician-facing experience - An extensive network of physicians in Australia - Ability to secure appointments and build relationships directly with physicians - Ability to travel to physician offices across Australia - Familiarity with medical terminology and the healthcare system - Excellent verbal and written communication skills in English - Should be living in Australia - Familiar with the Australian healthcare and physician environment - Experience as a senior freelance CRA or in a similar relationship-driven field role is a strong advantage Company Description Every cancer patient deserves access to treatment options. Massive Bio is an AI-powered precision medicine platform transforming how cancer patients discover and access clinical trials by eliminating the barriers of geography, financial constraints, and information asymmetry that have historically limited enrollment. Founded in 2015 and headquartered in the US, Massive Bio is scaling its impact globally by powering operations across multiple countries and bringing innovative cancer treatment options to a rapidly growing and diverse population of patients. Through our proprietary AI platform, we connect individuals to clinical trials worldwide and partner with leading pharmaceutical companies, contract research organizations (CROs), and healthcare systems to accelerate drug development and expand equitable access to cutting-edge therapies.

• Build and develop strong partnerships with Key Clinicians in the public and private settings, Nurse Practitioners and Pharmacists • Work within a highly experienced cross-functional team with a ‘one team’ approach and a high level of support and resource • Responsible for Oncology sales across New Zealand for Johnson & Johnson by developing tactical account plans to grow your business whilst contributing to the strategic business strategy • Achieve sales and activity goals across New Zealand • Develop strong, long-term relationships with targeted specialist customers • Collaborate with cross-functional colleagues to plan and implement key account management business plans to grow the Oncology portfolio in New Zealand • Leverage relevant trends and insights to new business opportunities • Optimise private program models, including operational workflows across private clinics • Understand and communicate product and clinical material with confidence

Role Description AMSOIL Industrial is seeking a Strategic Account Manager, Wind, to support its Wind business across the Americas. This role is designed for a customer-focused sales professional with strong wind industry experience and the ability to serve as a trusted lubricant advisor to wind turbine customers. This position is focused on the wind turbine industry and supports AMSOIL Industrial customers across North and South America. The role is responsible for managing strategic customer relationships, supporting sales objectives, identifying growth opportunities, and helping customers understand AMSOIL Industrial lubricant solutions for wind turbines and related industrial applications. The ideal candidate will have a mix of wind industry experience, account management experience, technical curiosity, customer relationship skills, and the ability to communicate clearly with field teams, operations leaders, procurement teams, engineers, and senior decision makers. This role is best suited for someone who understands the importance of reliability, uptime, customer service, and long-term partnership in the wind industry. The Strategic Account Manager, Wind will support AMSOIL Industrial’s Wind business by managing and developing strategic customer relationships across the Americas. This person will work closely with customers, AMSOIL Industrial sales leadership, technical support, customer service, product development, marketing, and the global Wind team to support customer growth, improve communication, and strengthen AMSOIL Industrial’s position in the wind turbine lubricant market. This role will focus on wind turbine lubricant applications, including: - Gearbox oils - Hydraulic fluids - Greases - Pitch and yaw applications - Main bearing grease - Open gear grease - Flushing support - Field trials - Other related wind turbine lubrication needs This is a customer-facing role that requires the ability to understand customer operations, support technical conversations, coordinate internal resources, and help deliver practical solutions. Qualifications - Strong customer relationship and account management experience. - Wind industry experience or strong experience selling into technical industrial markets. - Ability to serve as a trusted advisor to customers, not just a product salesperson. - Strong understanding of customer service, reliability, uptime, procurement needs, and field support expectations in the wind industry. - Ability to communicate with field technicians, operations managers, procurement teams, engineers, sales teams, and senior level decision makers. - Technical curiosity and willingness to learn wind turbine lubricant applications, including gearboxes, hydraulics, greases, pitch and yaw systems, and main bearing applications. - Ability to manage multiple customers, opportunities, priorities, and internal follow up items. - Strong verbal and written communication skills. - Ability to work cross-functionally with sales leadership, technical support, customer service, product development, marketing, operations, and supply chain. - Comfortable presenting customer updates, product information, account plans, and business opportunities. - Willingness to travel up to 50% of the time. - Ability to obtain and maintain required safety certifications, including wind turbine climb certification when required. - Ability to represent AMSOIL Industrial professionally with wind industry customers and business partners. Requirements - Manage and grow strategic wind turbine customer relationships across the Americas. - Serve as a trusted lubricant advisor to wind turbine customers by understanding their business needs, operational challenges, and lubricant application requirements. - Support AMSOIL Industrial’s Wind business by identifying growth opportunities with current and prospective customers. - Work closely with AMSOIL Industrial leadership, the global Wind team, technical support, customer service, marketing, product development, and other internal teams to support customer needs. - Develop and maintain strong relationships with owner/operators, service providers, OEMs, distributors, procurement teams, field teams, and technical contacts. - Support customer discussions related to gearbox oils, greases, hydraulic fluids, pitch and yaw applications, main bearing grease, open gear grease, flushing support, and field trials. - Coordinate internal resources to help answer customer questions, resolve issues, and support customer projects. - Support customer onboarding, product conversion discussions, trial opportunities, quote follow up, account planning, and long-term business development. - Communicate customer needs, market feedback, competitive activity, and account opportunities internally. - Prepare and deliver customer presentations, business reviews, account updates, and product-related discussions. - Partner with technical resources when deeper application, engineering, oil analysis, or field trial support is needed. - Maintain accurate account records, opportunity updates, customer activity, and sales pipeline information. - Attend industry events, customer meetings, trade shows, and wind industry conferences as needed. - Travel 50% of the time to support customer relationships, business development, field meetings, and industry events. Benefits - Paid time off and paid holidays each year - Employee bonus program - 401(k) with company match - Paid life, short-term disability, and long-term disability insurance - Competitive health benefits - Health savings account (HSA) and flexible spending account (FSA) options - Affordable group dental, vision, critical illness, and accident insurance - Employee discount on product